About this role
Water’s Edge Coffee Barista – South Haven
Job Description Part-time hourly, ranging from 1-14 hours per week based on proficiency, availability and need. In-person responsibilities and on-call availability
PRIMARY RESPONSIBILITIES Customer Service and Community Engagement ● Create “wow” moments that leave a positive and lasting impact on our customers. ● Greet customers warmly and engage them with genuine care and enthusiasm. ● Assist customers with their orders, provide product suggestions, and support special orders or requests. ● Build trustful relationships with customers to encourage return visits. ● Respond to customer questions effectively and efficiently, maintaining a helpful and approachable attitude.
Beverage and Food Preparation ● Prepare and serve coffee, tea, and other specialty drinks following established recipes and quality standards. ● Ensure quality service and products for customers by adhering to safety and sanitation procedures. ● Operate and maintain espresso machines, grinders, and other coffee shop equipment. ● Warm and serve pre-prepared food items as needed.
Operational and Merchandising Duties ● Stock products and maintain product displays according to merchandising standards. ● Maintain a clean and organized work environment, including countertops, equipment, and seating areas. ● Monitor inventory and restock supplies as needed to ensure seamless operations. ● Follow all health, safety, and sanitation guidelines.
Team Collaboration and Store Support ● Work collaboratively with other team members and volunteers to ensure smooth daily operations. ● Assist in training new baristas and volunteers as needed. ● Support Water’s Edge Coffee’s mission by contributing ideas to enhance customer experience and meet ministry goals.
Sales and Cash Handling ● Operate the point-of-sale (POS) system accurately and efficiently. ● Process cash, credit card, and mobile payments, ensuring correct change and receipts. ● Follow proper cash handling procedures and complete end-of-shift reconciliation.
QUALIFICATIONS CHARACTER ● Possesses a heart for ministry ● Demonstrate a willingness to share your faith, reflecting the values and mission of Water’s Edge Coffee ● Responsible, reliable, and consistent ● Positive attitude and pleasant demeanor ● Trustworthy and able to maintain confidentiality
CHEMISTRY ● Team player who works collaboratively ● Willing to pitch in and support colleagues when needed ● Pursues unity and conflict resolution in a biblical and respectful manner
COMPETENCE ● Enjoy interacting with customers one-on-one and building meaningful connections. ● Highly organized with strong attention to detail. ● Excellent listening and communication skills. ● Maintain good eye contact and display positive body language while engaging with customers. ● Ability to work efficiently in a fast-paced environment. ● Willingness to learn and adapt to the ministry’s goals and customer service standards. ● Proficient in necessary computer programs and digital platforms
PHYSICAL REQUIREMENTS ● Ability to stand for long periods. ● Ability to lift, carry, push, pull, bend, and twist while handling products (up to 25 lbs.). ● Capability to operate coffee shop equipment safely and effectively.
REQUIREMENTS ● EXPERIENCE: Coffee shop experience preferred ● EDUCATION: High school enrollment or diploma preferred ● SKILLS: Barista skills preferred; tech competence preferred
● BODY: Because this position serves as a representative of LifeBridge Church and its ministry, employees are expected to actively support the church's beliefs, mission, and values through regular participation in worship services and church life. ● RESIDENCE: Living in/near South Haven preferred
RELATIONSHIPS ● Hired by and Reports to: Water’s Edge Coffee Manager ● Primary Work Relationships: Team Members & Customers
$11.67 - $13.73