About this role
<table style="width:970.0px" border="0" cellspacing="0" cellpadding="0"> <tbody> <tr> <td colspan="4"> <table style="width:970.0px" border="0" cellspacing="0" cellpadding="0"> <tbody> <tr> <td style="background-color:white"><img src="https://career.bayer.com/sites/g/files/kmftyc1291/files/Internal%20Job%20Postings.jpg" border="0"></td> </tr> </tbody> </table> </td> <td> </td> </tr> <tr> <td style="vertical-align:top" colspan="4"> <p align="justify"> </p> <p align="justify"><span style="font-size:28.0px"><span style="font-family:arial, helvetica, sans-serif"><strong>Visual Design Services Senior Associate</strong></span> </span></p> </td> <td style="vertical-align:top"> </td> </tr> <tr> <td style="vertical-align:top" colspan="4"> </td> <td style="vertical-align:top"> </td> </tr> <tr> <td style="vertical-align:top" colspan="4"> </td> <td style="vertical-align:top"> </td> </tr> </tbody> </table><p><span style="font-size:14.0pt"><strong><span style="font-family:arial, helvetica, sans-serif;color:black">TASK AND RESPONSABILITIES</span></strong></span></p> <p> </p> <p> </p> <ul> <li style="font-family:arial, helvetica, sans-serif;color:black"><span style="font-family:arial, helvetica, sans-serif;color:black">Record, verify and execute requests with a medium level of complexity according to process documentation, effectively and accurately translate creative brief into a print, publication, or broadcast-ready material</span></li> <li style="font-family:arial, helvetica, sans-serif;color:black"><span style="font-family:arial, helvetica, sans-serif;color:black">Understand, monitor and take proper action regarding KPIs</span></li> <li style="font-family:arial, helvetica, sans-serif;color:black"><span style="font-family:arial, helvetica, sans-serif;color:black">Ensure high standards in the operation and meet performance targets and SLAs</span></li> <li style="font-family:arial, helvetica, sans-serif;color:black"><span style="font-family:arial, helvetica, sans-serif;color:black">Support in solving, follow-up on issues and seek for solutions across teams, escalate of identified issues</span></li> <li style="font-family:arial, helvetica, sans-serif;color:black"><span style="font-family:arial, helvetica, sans-serif;color:black">Perform quality checks</span></li> <li style="font-family:arial, helvetica, sans-serif;color:black"><span style="font-family:arial, helvetica, sans-serif;color:black">Contribute to process improvements, implement best practices, and identify process exceptions to maintain high standards in operations</span></li> <li style="font-family:arial, helvetica, sans-serif;color:black"><span style="font-family:arial, helvetica, sans-serif;color:black">Update official process documentation</span></li> <li style="font-family:arial, helvetica, sans-serif;color:black"><span style="font-family:arial, helvetica, sans-serif;color:black">Prepare and conduct internal trainings (process and tools related) in form of 1:1 workshadowing or group trainings</span></li> <li style="font-family:arial, helvetica, sans-serif;color:black"><span style="font-family:arial, helvetica, sans-serif;color:black">Organise and participate in problem solving groups</span></li> <li style="font-family:arial, helvetica, sans-serif;color:black"><span style="font-family:arial, helvetica, sans-serif;color:black">Ensure 100% compliance to policy of the team</span></li> <li style="font-family:arial, helvetica, sans-serif;color:black"><span style="font-family:arial, helvetica, sans-serif;color:black">Ensure regular collaboration and alignment with all the other VDS team members</span></li> <li style="font-family:arial, helvetica, sans-serif;color:black"><span style="font-family:arial, helvetica, sans-serif;color:black">Perform activity reviews. Monitor/define priorities for daily tasks.</span></li> <li style="font-family:arial, helvetica, sans-serif;color:black"><span style="font-family:arial, helvetica, sans-serif;color:black">Support Capability Community Lead, experts and the team in operational topics, follow-up on issues/escalations.</span></li> </ul> <p> </p> <p> </p> <p> </p> <p> </p> <p><span style="font-size:14.0pt"><strong><span style="font-family:arial, helvetica, sans-serif;color:black">WHO YOU ARE </span></strong></span></p> <p> </p> <p> </p> <ul> <li style="font-family:arial, helvetica, sans-serif;color:black"><span style="font-family:arial, helvetica, sans-serif;color:black">Graduate of Graphic Design or any other related course, beneficial.</span></li> <li style="font-family:arial, helvetica, sans-serif;color:black"><span style="font-family:arial, helvetica, sans-serif;color:black">Proven professional experience in the respective process.</span></li> <li style="font-family:arial, helvetica, sans-serif;color:black"><span style="font-family:arial, helvetica, sans-serif;color:black">Experience in Shared Service Center environment, beneficial.</span></li> <li style="font-family:arial, helvetica, sans-serif;color:black"><span style="font-family:arial, helvetica, sans-serif;color:black">Ability to use the relevant software (e.g. Adobe software).</span></li> <li style="font-family:arial, helvetica, sans-serif;color:black"><span style="font-family:arial, helvetica, sans-serif;color:black">Computer literacy, advanced in MS Office.</span></li> <li style="font-family:arial, helvetica, sans-serif;color:black"><span style="font-family:arial, helvetica, sans-serif;color:black">English at least B2; fluent in written and spoken; second language: level of skills in spoken and written according to the position requirements.</span></li> <li style="font-family:arial, helvetica, sans-serif;color:black"><span style="font-family:arial, helvetica, sans-serif;color:black">Open mind and flexibility in accepting new challenges (e.g. transitions, projects) and adapting to change.</span></li> <li style="font-family:arial, helvetica, sans-serif;color:black"><span style="font-family:arial, helvetica, sans-serif;color:black">Ability to work independently and to work collaboratively within a team.</span></li> <li style="font-family:arial, helvetica, sans-serif;color:black"><span style="font-family:arial, helvetica, sans-serif;color:black">Strong customer service skills.</span></li> <li style="font-family:arial, helvetica, sans-serif;color:black"><span style="font-family:arial, helvetica, sans-serif;color:black">High level of focus on work quality/attention to detail and accuracy.</span></li> <li style="font-family:arial, helvetica, sans-serif;color:black"><span style="font-family:arial, helvetica, sans-serif;color:black">Organizational skills, motivation and eager to learn.</span></li> <li style="font-family:arial, helvetica, sans-serif;color:black"><span style="font-family:arial, helvetica, sans-serif;color:black">Proactive attitude.</span></li> <li style="font-family:arial, helvetica, sans-serif;color:black"><span style="font-family:arial, helvetica, sans-serif;color:black">Ability to plan ahead and work adequately to meet tight deadlines.</span></li> <li style="font-family:arial, helvetica, sans-serif;color:black"><span style="font-family:arial, helvetica, sans-serif;color:black">Strong interpersonal and problem solving skills required for investigating, responding and solving stakeholder issues.</span></li> <li style="font-family:arial, helvetica, sans-serif;color:black"><span style="font-family:arial, helvetica, sans-serif;color:black">Ability to lead and moderate teleconferences.</span></li> <li style="font-family:arial, helvetica, sans-serif;color:black"><span style="font-family:arial, helvetica, sans-serif;color:black">Ability to operate in a highly intercultural environment and to work in a team as well as to work under time pressure.</span></li> </ul> <p> </p> <p> </p> <p> </p> <p><span style="font-family:arial, helvetica, sans-serif;color:black">At Bayer we believe in diversity, equity and inclusion. We aim to create an environment in which everybody can feel authentic, respected and equally valued. Every day we strive to reflect our values through our unique capabilities, self-experiences, and aspirations. We intentionally seek diversity, to enable our people to bring their fullest potential out and encourage others to likewise do so. Our company wins when we leverage our capabilities to lead the cultural transformation in our business, positively impacting society.</span></p> <p> </p> <p><span style="font-family:arial, helvetica, sans-serif;color:black">Candidates who meet the requirements based on the job profile will be considered for employment regardless of physical disability, race, color, religion, sex, age, sexual orientation, gender identity and will not be at a disadvantage if unemployed.</span></p><table style="width:970.0px" border="0" cellspacing="1" cellpadding="1" align="left"> <tbody> <tr> <td colspan="3"> </td> </tr> <tr> <td colspan="3"> <p> </p> </td> </tr> </tbody> </table> <table style="width:970.0px;height:116.146px" border="0" cellspacing="0" cellpadding="0"> <tbody> <tr style="height:23.2292px"> <td style="vertical-align:top" colspan="4"> </td> <td style="vertical-align:top"> </td> </tr> <tr style="height:23.2292px"> <td style="vertical-align:top;width:150.0px"><span style="font-size:14.0px;font-family:arial, helvetica, sans-serif;color:black"><strong>Application Period:</strong></span></td> <td style="vertical-align:top;width:200.0px"><span style="font-size:14.0px;font-family:arial, helvetica, sans-serif;color:black">07/20/2026 - 07/31/2026</span></td> <td style="vertical-align:top;width:150.0px"><span style="font-size:14.0px;font-family:arial, helvetica, sans-serif;color:black"><strong>Reference Code:</strong></span></td> <td style="vertical-align:top"><span style="font-family:arial, helvetica, sans-serif;color:black"><span style="font-size:14.0px">877210</span> <span style="font-size:14.0px"> </span></span></td> <td style="vertical-align:top"> </td> </tr> <tr style="height:23.2292px"> <td style="vertical-align:top;width:150.0px"><span style="font-size:14.0px;font-family:arial, helvetica, sans-serif;color:black"><strong>Division:</strong></span></td> <td style="vertical-align:top;width:150.0px"><span style="font-family:arial, helvetica, sans-serif;color:black"><span style="font-size:14.0px">Enabling Functions</span> <span style="font-size:14.0px"> </span></span></td> <td style="vertical-align:top;width:150.0px"><span style="font-size:14.0px;font-family:arial, helvetica, sans-serif;color:black"><strong>Location:</strong></span></td> <td style="vertical-align:top"><span style="font-family:arial, helvetica, sans-serif;color:black"><span style="font-size:14.0px">Costa Rica : Heredia : Heredia</span> <span style="font-size:14.0px"> </span></span></td> <td style="vertical-align:top"> </td> </tr> <tr style="height:23.2292px"> <td style="vertical-align:top;width:150.0px"><span style="font-size:14.0px;font-family:arial, helvetica, sans-serif;color:black"><strong>Functional Area:</strong></span></td> <td style="vertical-align:top;width:150.0px"><span style="font-family:arial, helvetica, sans-serif;color:black"><span style="font-size:14.0px">General Administration & Corporate Services</span> <span style="font-size:14.0px"> </span></span></td> <td style="vertical-align:top;width:150.0px"><span style="font-size:14.0px;font-family:arial, helvetica, sans-serif;color:black"><strong>Work Time:</strong></span></td> <td style="vertical-align:top"><span style="color:black;font-family:arial, helvetica, sans-serif"><span style="font-size:14.0px">Full Time</span></span></td> <td style="vertical-align:top"> </td> </tr> <tr style="height:23.2292px"> <td style="vertical-align:top;width:150.0px"><span style="font-size:14.0px;font-family:arial, helvetica, sans-serif;color:black"><strong>Employment Type:</strong></span></td> <td style="vertical-align:top;width:150.0px"><span style="font-size:14.0px;font-family:arial, helvetica, sans-serif;color:black">Regular </span></td> <td style="vertical-align:top;width:150.0px"> </td> <td style="vertical-align:top"> </td> <td style="vertical-align:top"> </td> </tr> </tbody> </table> <table style="width:970.0px;height:290.833px" border="0" cellspacing="1" cellpadding="1" align="left"> <tbody> <tr style="height:25.2083px"> <td colspan="3"> </td> </tr> <tr style="height:25.2083px"> <td colspan="3"> </td> </tr> <tr style="height:25.2083px"> <td colspan="3"><span style="font-size:14.0px;font-family:arial, helvetica, sans-serif;color:black"><strong>Contact Us</strong></span></td> </tr> <tr style="height:25.2083px"> <td colspan="3"> </td> </tr> <tr style="height:25.2083px"> <td><span style="font-family:arial, helvetica, sans-serif;color:black"><strong><span style="font-size:14.0px">Address:</span></strong></span></td> <td style="width:150.0px"> </td> <td> </td> </tr> <tr style="height:57.1875px"> <td><span style="font-family:arial, helvetica, sans-serif;color:black">Heredia, Costa Rica</span></td> <td style="width:150.0px"> <p> </p> </td> <td> <table style="width:291.0px" border="0" cellspacing="0" cellpadding="0"> <tbody> <tr> <td style="height:19.0px;width:291.0px" height="19"> <table style="width:291.0px" border="0" cellspacing="0" cellpadding="0"> <tbody> <tr> <td style="height:19.0px;width:291.0px" height="19"> </td> </tr> </tbody> </table> </td> </tr> </tbody> </table> </td> </tr> <tr style="height:57.1875px"> <td> </td> <td style="width:150.0px"> <p> </p> </td> <td> </td> </tr> <tr style="height:25.2083px"> <td colspan="3"> </td> </tr> <tr style="height:25.2083px"> <td colspan="3"> </td> </tr> </tbody> </table>