About this role
Job summary
We have an exciting opportunity for the right Health Care Assistant (HCA) to work as an integral member of the nursing and wider primary healthcare team, providing high-quality, patient-centred care to Middlestown Medical Centre's patient population.
Training, supervision and development opportunities will be provided to support the post holder in maintaining and developing their clinical skills.
Main duties of the job
The post holder will undertake a range of clinical and administrative duties within their level of competence, training and experience. These will include general health checks, measurement and recording of patients' height, weight, blood pressure, pulse and temperature, ECG recording, phlebotomy, wound care, health promotion, stock management and general administrative duties.
The HCA will also provide support to clinicians during specialist clinics, including Well-Women and Minor Surgery clinics.
About us
Middlestown Medical Centre offers an outstanding working environment, with a great, forward thinking and diverse practice team. With high standards and expectations, we aim to provide the best possible care to our patients. We are searching for enthusiastic HCA to join our practice nursing team. If you have an appetite for learning and can demonstrate a strong work ethic, attention to detail, excellent customer service and you are looking for a new and challenging role with an opportunity for the right applicant look no further.
Job description Job responsibilities
The Nursing Team supports a diverse patient population of approximately 10,000 registered patients and works collaboratively with GPs, Practice Nurses, Healthcare Assistants, administrative staff and other members of the multidisciplinary team.
Services provided by the team include:
Chronic disease management NHS Health Checks Hypertension management Contraception and sexual health services Cervical cytology Wound care and ulcer management Childhood and adult immunisations Phlebotomy ECGs Health screening and health promotion Well-Women clinics Minor Surgery clinics The team works collaboratively within a multidisciplinary environment to deliver safe, effective and evidence-based care. There is a strong emphasis on teamwork, clinical supervision, training, competency development and continuous improvement.
Key Roles and Responsibilities
Clinical Care
Undertake delegated clinical tasks safely and effectively within the scope of the HCA role and individual competency. Perform general health checks and health screening in accordance with practice protocols. Accurately measure, record and report patients' height, weight, blood pressure, pulse, temperature and other agreed observations. Calculate and record Body Mass Index (BMI) where appropriate. Perform ECGs following appropriate training and competency assessment. Undertake venepuncture/phlebotomy following appropriate training and competency assessment. Provide wound care and dressing changes in accordance with agreed treatment plans and practice protocols. Remove simple dressings and undertake other delegated wound-care activities within competence. Recognise and report abnormalities, deterioration or concerns to the appropriate registered healthcare professional. Support clinicians with examinations, procedures and treatments where appropriate. Assist with specimen collection and preparation in accordance with practice procedures. Maintain accurate and contemporaneous clinical records following all patient contacts. Ensure that patients are treated with dignity, respect and compassion at all times.
Person Specification
Qualifications Essential
Level 2 qualification in Health and Social Care, Healthcare Support, or equivalent Care Certificate or willingness to complete it Evidence of relevant clinical/healthcare training such as wound care and dressings Phlebotomy training/competence Basic Life Support/CPR training Training in infection prevention and control Training in NHS health checks, long-term condition monitoring or relevant primary care procedures Willingness to undertake further training and maintain competencies
Desirable
NVQ Level 3 or equivalent Previous experience working in a GP surgery, primary care, outpatient or community setting. Experience undertaking clinical observations, including blood pressure, pulse, temperature, respiratory rate and oxygen saturation. Experience with phlebotomy and specimen collection. Experience undertaking ECGs. Experience supporting NHS Health Checks, cardiovascular risk assessment, smoking cessation or other preventative health activities. Experience supporting patients with long-term conditions such as diabetes, hypertension, COPD or cardiovascular disease. Experience using primary care clinical systems such as SystmOne.
Skills and abilities Essential
Good interpersonal and communication skills. Able to communicate sensitively and respectfully with patients from diverse backgrounds. Able to maintain professional boundaries. Able to work independently within agreed competencies and recognise when to seek advice. Good attention to detail and accurate record keeping. Able to prioritise workload and manage competing demands. Able to recognise and report concerns relating to safeguarding or patient deterioration. Able to follow infection prevention and control procedures. Basic IT skills and confidence learning new clinical systems. Able to work effectively as part of a wider primary care team. Able to remain calm and professional when dealing with difficult or distressed patients.
Experience Essential
Experience working in a healthcare, social care, community care or patient-facing environment. Experience communicating with patients and members of the public. Experience maintaining confidentiality and handling sensitive information appropriately. Experience working as part of a multidisciplinary team. Experience following policies, procedures and instructions relating to patient safety, infection control and safeguarding. Experience accurately recording information, preferably using electronic systems.
Desirable
Previous experience working in a GP surgery, primary care, outpatient or community setting. Experience undertaking clinical observations, including blood pressure, pulse, temperature, respiratory rate and oxygen saturation. Experience with phlebotomy and specimen collection. Experience undertaking ECGs. Experience supporting NHS Health Checks, cardiovascular risk assessment, smoking cessation or other preventative health activities. Experience supporting patients with long-term conditions such as diabetes, hypertension, COPD or cardiovascular disease. Experience using primary care clinical systems such as EMIS or SystmOne.
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name Middlestown Medical Centre
Address 129 New Road
Middlestown
Wakefield
WF4 4PA
United Kingdom
Employer's website https://www.middlestownmedicalcentre.nhs.uk/ (Opens in a new tab)