About this role
Job summary
We are recruiting for a full time Healthcare Support Worker to work as part of the team in providing compassionate care to patients, service users, carers and families.
This is a pivotal role that is essential in providing care and support topatients and service users through direct and indirect care, working within clearly defined limits and attainment of agreed competence.
Be able to work without constant direct supervision using initiative within the level of competence for the post.
Act as a role model at all times, reflecting the trust values and behaviours and delivering high standards of care.
Be self-aware and open to receive and learn from feedback.
Act as an advocate on behalf of patients and service users, recognising, respecting and responding to the diverse needs of our population.
Main duties of the job
At all times treat patients, service users, families, visitors and colleagues with dignity and respect to deliver compassionate care, exercising discretion and behaving in a manner consistent with AiredaleNHS Foundation Trust Right Care Values.
To maintain confidentiality in all aspects of work and work within the Healthcare Support Worker Code of Conduct.
Work in a collaborative and co-operative manner with other members of the care team to meet the holistic needs of patients and carers.
To establish and maintain effective communication and relationships with the multi-disciplinary team, respecting the equality and diversity of each and every person he/she/they comes into contact withinthe course of his/her/their business.
Uphold the privacy and dignity of patients at all times.
Work in line with Trust policies and procedures and within scope of competence, undertaking mandatory training and essential skills training as identified for the role.
Contribute to the development of the clinical area, through contribution of new ideas to improvepatient care/experience and by escalating concerns appropriately.
About us
We are delighted to offer a wide range of benefits to employees including:
Cycle to Work Travel Scheme Childcare Vouchers with Salary Sacrifice Onsite Nursery Buying and Selling Annual Leave Car Leasing Employee Assistance Programme Employee Health and Wellbeing Extensive Reward Scheme Counselling Service Financial packages including Vivup and Wagestream Staff Networks, Enable, Rainbow, Gender, Race Equality Ecoaware & Admin Network.
Our values:
We understand that it's down to the hard work, effort and dedication of our staff that makes a difference for our patients. Our people really do make our Airedale experience - we take pride in fostering a friendly, effective and caring work environment. Our values are part of our DNA, which are:
Committed to Quality of Care Compassion Working together for patients Improving Lives Everyone Counts Respect and Dignity
Got questions before you apply, please contact the recruiting manager to find out more.
Job description Job responsibilities
For further information and full details of the job role please see the attached job description and person specification.
Person Specification
Experience Desirable
Experience of working in a formal care setting or as an informal carer Previous experience of dealing with the public
Qualifications Essential
Possess or be willing to work towards the care certificate Be able to demonstrate basic literacy and numeracy skills required for the post
Desirable
Level 2 diploma in Health and Social Care Functional skills level 1 numeracy Functional skills level 1 literacy
Knowledge Essential
Understanding of what 'confidentiality' is and how you put into practice Good listening, written and verbal communication skills Be well organised happy to work in a team but also able to use own initiative Able to follow direct instructions Understanding of equality and diversity and how you put it into practice
Desirable
Demonstrate literacy in IT
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name Airedale NHS Foundation Trust
Address Airedale General Hospital
Skipton Road
Keighley
BD20 6TD
United Kingdom
Employer's website https://www.airedale-trust.nhs.uk (Opens in a new tab)