About this role
Job summary
We are looking to recruit Porters to work various shifts Monday to Sunday supporting the Porter Services Department at Liverpool University Hospitals (Royal Liverpool Site).
This is an exciting opportunity for an experienced and capable individual with high standards of communication and a positive work attitude. You must be of smart appearance, polite manner and possess excellent customer service skills.
You will be responsible for supporting service improvements and encouraging the delivery of high productivity; supported by excellent customer care.
You will be able to work on your own initiative and under direction, whilst maintaining confidentiality and discretion at all times. The ability to prioritise your own workload and multi-task, as well as excellent written and verbal communication skills are essential.
In this role you will be required to provide a customer focused Porter service.
Successful applicants must have:
Good verbal and written communication skills. Good Customer Service Skills. Understanding for health and safety issues. Ability to work within a team and on your own. Ability to use tact and diplomacy in all situations. Able to react flexibly in changing circumstances. Basic computer skills.
You should be a team player who will support other team members, Coordinators and Managers.
**This vacancy will close once sufficient applications have been received so please apply soon if interested**
Main duties of the job
The role of a Porter is instrumental to the smooth running of the Hospital, you will move patients, deliver patient meals and manage safe movement of other medical equipment.
Porters should have the ability to work quickly and calmly in emergencies, have good interpersonal skills with the ability to listen and empathise, be patient and tolerant, a good physical fitness and have the ability follow instructions and work to tight time constraints.
About us
Liverpool University Hospitals NHS Foundation Trust comprises Aintree University Hospital, Broadgreen Hospital & Royal Liverpool University Hospital.
We are part of NHS University Hospitals of Liverpool Group, formed on 1 Nov 2024 from the coming together of LUHFT and Liverpool Women's NHS Foundation Trust. The Group was born from a shared aim to improve the care we provide our patients.
UHLG is one of the largest employers in the region, with over 16,800 colleagues dedicated to caring for our communities - from birth and beyond.
For the 630,000 people across Merseyside, we are their local NHS. We provide general and emergency hospital care, alongside highly specialised regional services for more than two million people in the North West.
Aintree University Hospital is the single receiving site for adult major trauma patients in Cheshire and Merseyside and hosts a number of regional services including an award-winning stroke facility. Broadgreen Hospital is home to elective surgical, diagnostic and treatment services, together with specialist patient rehabilitation. Liverpool Women's Hospital specialises in the health of women and babies, delivering over 7,200 babies in the UK's largest single site maternity hospital each year. The Royal Liverpool University Hospital is the largest hospital in the country to provide inpatients with 100% single bedrooms and focuses on complex planned care and specialist services.
For roles at Liverpool Women's, visit their careers page.
Job description Job responsibilities
Transport of patients to wards and departments including emergency bed and stretcher patients.
Take specimens to laboratories.
Collect clinical waste from wards and departments.
Deliver meal trolleys to and from wards.
Delivery of equipment to wards and departments.
Attending fire response at the request of line manager.
Delivery of drugs from wards and departments including controlled drugs.
Post-room duties
Any other designated duties as and when required by the porter services management.
Person Specification
Knowledge Essential
An understanding of SOP's and policies relating to the area
Qualifications Essential
NVQ2 or equivalent
Skills Essential
Good written and verbal skills
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details Employer name Liverpool University Hospitals NHS Foundation Trust
Address Royal Liverpool Hospital
Prescot Street
Liverpool
L9 8XP
United Kingdom
Employer's website https://www.liverpoolft.nhs.uk/ (Opens in a new tab)