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Medical Services Coordination Specialist I @ Excellus BlueCross BlueShield

Albany, New York, USOnsiteFull-time
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About this role

Job Description: Summary: This position supports the workflow of the Medical Services division. The Medical Services Coordination Specialist provides support for any of the programs of Behavioral Health, Quality Management, or Member Care Management. This position is responsible for adhering to certain regulatory requirements as well helping to support and connect members to appropriate internal Health Plan resources, Clinical Case Management team and external community support systems.

Essent

Skills

care coordinationregulatory compliancehealth plan contract knowledgecase managementquality managementmember engagementhedisvalue based payment programscare management systemsmicrosoft office suitepatient advocacyprocess improvementtraining deliverymotivational interviewingworkflow management

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