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Customer Care Advocate IA - Utica/Albany areas @ Excellus BlueCross BlueShield

Utica, New York, United States of AmericaOnsiteFull-time
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About this role

Embrace the opportunity to become a Customer Care Advocate, supporting members and providers in resolving inquiries across multiple channels. Use your bilingual English/Spanish skills and customer service expertise to deliver first-contact solutions, ensure compliance, and enhance satisfaction. Grow your career in a dynamic, collaborative environment with opportunities for professional development.. Category: Customer Service, Claims & Insurance Operations

Skills

customer servicebilingual communicationproblem-solvingcomputer skillsorganizational skillsmulti-taskingeffective communication

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