About this role
DescriptionKey Responsibilities• Conduct daily outreach via phone and email to customers with past-due invoices to obtain payment commitments and resolve outstanding balances.• Maintain accurate records of collection activities, notes, promised payments, and escalation actions.• Proactively research and resolve closed or inactive accounts, including identifying updated customer contacts.• Collaborate with internal departments (service, operations, billing, and accounting) to resolve invoice discrepancies or service-related disputes.• Generate AR aging reports and track progress against collection goals.• Follow company policies and compliance guidelines for collection communications.• Support continuous improvement of collections processes to drive faster resolution of outstanding balances.Duties notes: - Supporting backlog in 2 states - Weekly reports to manager and 1/week meeting to update on challenges, client issues, preferenceSkillsOutbound calls, Billing collections, Microsoft officeTop Skills DetailsOutbound calls,Billing collections,Microsoft officeAdditional Skills & QualificationsRequired Qualifications • Minimum 3 years of experience in collections, accounts receivable, or a related accounting function ○ B2B ○ Yoe: any yoe wont disqual. ○ Experience with backlog of aging ○ 100% collections, phone calls, emails - dealing with difficult customers, frustrated or won't pay ○ Example of reducing aging DSO balance or dealing with aging ○ Software - microsoft business central or other ERP ○ Excel - comfortable with spreadsheets, basic formulas and formatting. Generating reports. ○ Contracts - what's covered and billable what isn'tExperience LevelIntermediate Level Job Type & LocationThis is a Contract to Hire position based out of Torrance, CA. Pay and BenefitsThe pay range for this position is $27.00 - $35.00/hr.Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
• Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace TypeThis is a fully onsite position in Torrance,CA. Application DeadlineThis position is anticipated to close on Aug 3, 2026.
About Aston Carter
Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® Platinum Award winner for both client and talent service.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email [email protected] for other accommodation options.
San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.
Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.