About this role
Job Description:
SUMMARY Our Sales team plays a pivotal role in our business growth initiatives and is essential to delivering outstanding customer outcomes. As a Key Account Manager, you will get to work in a fast-paced and dynamic environment, leveraging your entrepreneurial spirit, results-oriented strategic mindset, and customer-focused approach. This is an exciting opportunity to drive growth in a wide variety of markets with a high level of autonomy!
ITW’S BUSINESS MODEL & CULTURE:
• We have an environment shaped by our decentralized, entrepreneurial culture that brings our exciting ideas to life. Our people thrive in our “flexibility within the framework” approach. • We are committed to providing you with growth and development opportunities that maximize your unique potential. • Our culture empowers you to think and act like a business owner – we want your entrepreneurial spirit to thrive! • Be a part of One ITW/One Team, where everyone’s contribution matters in our quest to achieve our full potential. • We live by our Core Values: simplicity, sharing risk, integrity, respect, and trust.
YOU MIGHT LIKE THIS JOB IF YOU…
• Are an entrepreneur – you enjoy taking ownership of your surroundings and constantly seek to find ways to improve.
• Are a self-starter with an interest in engaging customers on a face-to-face basis. • Possess a ‘hunter’ mentality with regard to finding and developing new sales opportunities. • Are excited about working with a differentiated product and customer mix and are passionate about the customer experience.
PRIMARY RESPONSIBILITIES:
• Establish and maintain strong relationships with key accounts, understanding their needs and providing solutions to maximize customer satisfaction. • Develop and implement a robust plan to achieve significant growth within the Coatings and Grouting related industries. • Tactical and operational planning with Segment Manager to determine primary objectives within accounts. • Align with distributor network to promote significant growth in region through identifying opportunities at major accounts. • Develop and report accurate sales forecasts by account, product line, and understand changes in demand. • Identify and resolve customer pain points and offer solutions. • Collaborate with product management and development to identify new product requirements and aid in the development and launch of new products within our Innovation Framework. • Collaborate with (National Account) Channel management to support accounts and channel partners to grow the wider business. • Demonstrate strong Sales Excellence including disciplined competency in the understanding and utilization of SalesForce.com CRM. • Participate in market/channel projects as required to support the overall business strategy. • Effectively communicate with others inside and outside of the company in a tactful, courteous manner to promote excellent customer service. • Promote, support, and adhere to all safety and quality related policies and procedures. SKILLS & COMPETENCIES:
• Bachelor’s degree in Business, Engineering or a science-related discipline or equivalent experience.
• 3+ years of sales experience within the Heavy industry segments Mining and/or Petrochem are required. • Prior experience selling to Equipment OEM’s, Industrial Contractors; EPC’s. Experience in selling engineered and technical products. • Epoxy Coatings and backing compound experience strongly preferred. • Familiarity with Sales Processes and CRM - specifically Sales Force. • Proficiency in MS Office Suite. • Must have a Valid Driver’s License and the ability to travel 60% - 70% • Ability to sit and stand for up to 8 hours/day.