About this role
<p style="line-height:normal;margin:0.0in 0.0in 8.0pt;font-size:11.0pt;font-family:Calibri, sans-serif"><strong><span style="font-size:10.5pt;font-family:'Segoe UI', sans-serif;color:black;background-color:white">Program Officer </span></strong></p> <p style="line-height:normal;margin:0.0in 0.0in 8.0pt;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:10.5pt;font-family:'Segoe UI', sans-serif;color:black;background-color:white">JOB SUMMARY : <br>The Program Officers job focuses on creating, implementing, managing and monitoring usage campaigns under the cards team. These campaigns and programs are created/designed to achieve targets for credit card volume/billings based on identified strategies. </span></p> <p style="line-height:normal;margin:0.0in 0.0in 8.0pt;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:10.5pt;font-family:'Segoe UI', sans-serif;color:black;background-color:white">The job entails internal and external stakeholders engagement, which includes strategizing with various teams, leveraging on data insights to create campaigns and offers that will engage the banks credit card customers.</span></p> <p style="line-height:normal;margin:0.0in 0.0in 8.0pt;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:10.5pt;font-family:'Segoe UI', sans-serif;color:black;background-color:white">The key responsibilities of the role include:</span></p> <p style="line-height:normal;margin:0.0in 0.0in 8.0pt;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:10.5pt;font-family:'Segoe UI', sans-serif;color:black;background-color:white"><br><strong>Campaign Design & Execution:</strong></span></p> <ul style="margin-bottom:0.0in;margin-top:0.0px"> <li style="line-height:normal;margin:0.0in 0.0in 0.0in 0.0px;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:10.5pt;font-family:'Segoe UI', sans-serif;color:black;background-color:white">Data driven insights, business analytics and strategy development.</span></li> <li style="line-height:normal;margin:0.0in 0.0in 0.0in 0.0px;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:10.5pt;font-family:'Segoe UI', sans-serif;color:black;background-color:white">Campaign creation designed to generate incremental volume and improve customer engagement and retention.</span></li> <li style="line-height:normal;margin:0.0in 0.0in 8.0pt 0.0px;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:10.5pt;font-family:'Segoe UI', sans-serif;color:black;background-color:white">Budget management and optimization. Manage and monitor, budget utilization and P&L of campaigns and strategies. <br><br></span></li> </ul> <p style="line-height:normal;margin:0.0in 0.0in 8.0pt;font-size:11.0pt;font-family:Calibri, sans-serif"><strong><span style="font-size:10.5pt;font-family:'Segoe UI', sans-serif;color:black;background-color:white">Communication & Collaboration</span></strong><span style="font-size:10.5pt;font-family:'Segoe UI', sans-serif;color:black;background-color:white">: </span></p> <ul style="margin-bottom:0.0in;margin-top:0.0px"> <li style="line-height:normal;margin:0.0in 0.0in 0.0in 0.0px;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:10.5pt;font-family:'Segoe UI', sans-serif;color:black;background-color:white">Prepare and execute campaign briefs for both internal and external agencies/departments, which includes implementation of campaign communication across channels (BTL,ATL -but not limited to Digital, Direct Communication) </span></li> </ul> <ul style="margin-bottom:0.0in;margin-top:0.0px"> <li style="line-height:normal;margin:0.0in 0.0in 0.0in 0.0px;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:10.5pt;font-family:'Segoe UI', sans-serif;color:black;background-color:white">Managing key partners on campaign on-boarding and campaign negotiation. </span></li> <li style="line-height:normal;margin:0.0in 0.0in 0.0in 0.0px;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:10.5pt;font-family:'Segoe UI', sans-serif;color:black;background-color:white">Launch campaign catalogue designed to inform relevant information to customers.</span></li> <li style="line-height:normal;margin:0.0in 0.0in 8.0pt 0.0px;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:10.5pt;font-family:'Segoe UI', sans-serif;color:black;background-color:white">Collaborate with internal stake holders on inter company business needs and dependencies to deliver agreed business objectives. <br><br></span></li> </ul> <p style="line-height:normal;margin:0.0in 0.0in 8.0pt;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:10.5pt;font-family:'Segoe UI', sans-serif;color:black;background-color:white">QUALIFICATIONS : </span></p> <ul style="margin-bottom:0.0in;margin-top:0.0px"> <li style="line-height:normal;margin:0.0in 0.0in 0.0in 0.0px;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:10.5pt;font-family:'Segoe UI', sans-serif;color:black;background-color:white">Must have a Bachelor’s degree from a college/university and preferably a graduate of a business course. </span></li> <li style="line-height:normal;margin:0.0in 0.0in 0.0in 0.0px;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:10.5pt;font-family:'Segoe UI', sans-serif;color:black;background-color:white">At least 1 year experience in Marketing, Project Management, Business/Customer Analytics in an officer/managerial level.</span></li> <li style="line-height:normal;margin:0.0in 0.0in 0.0in 0.0px;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:10.5pt;font-family:'Segoe UI', sans-serif;color:black;background-color:white">We are seeking for a customer-obsessed individual who brings strong interpersonal skills, collaborative and people-first mindset.</span></li> <li style="line-height:normal;margin:0.0in 0.0in 8.0pt 0.0px;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:10.5pt;font-family:'Segoe UI', sans-serif;color:black;background-color:white">Knowledgeable in using of MS Office, Word, Excel, and PowerPoint. </span></li> </ul> <p style="line-height:normal;margin:0.0in 0.0in 8.0pt;font-size:11.0pt;font-family:Calibri, sans-serif"> </p> <p style="line-height:normal;margin:0.0in 0.0in 8.0pt;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:10.5pt;font-family:'Segoe UI', sans-serif;color:black;background-color:white">OTHER DETAILS : </span></p> <p style="margin:0.0in;line-height:107%;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:10.5pt;line-height:107%;font-family:'Segoe UI', sans-serif;color:black;background-color:white">Unit: Consumer Business Sector/ Credit Card Usage & Portfolio Management Department</span></p> <p style="margin:0.0in;line-height:107%;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:10.5pt;line-height:107%;font-family:'Segoe UI', sans-serif;color:black;background-color:white">Rank: Junior Officer</span></p> <p style="margin:0.0in;line-height:107%;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:10.5pt;line-height:107%;font-family:'Segoe UI', sans-serif;color:black;background-color:white">Office Location: Metrobank Card Center, Ayala Avenue, Makati City</span></p> <p style="margin:0.0in 0.0in 8.0pt;line-height:107%;font-size:11.0pt;font-family:Calibri, sans-serif"> </p>