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Lead Engineer, Field Service (Singapore, SG, 609927) @ Danfoss A/S

Singapore, SG, 609927OnsiteFull-time
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<div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>The Impact You&apos;ll Make</b></H2> </div><div><p style="margin:12.0pt 0.0cm;font-size:12.0pt;font-family:Arial, sans-serif"><span style="font-size:12.0pt;font-family:Verdana, sans-serif">As our Field Service Engineer for Data Center Liquid Cooling (DCLC), you will be the technical field-evidence and authorized service owner for assigned customer issues. You will investigate products where they are installed and operating, collect reliable evidence, and perform approved diagnostic and service actions.</span></p> <p style="margin:12.0pt 0.0cm;font-size:12.0pt;font-family:Arial, sans-serif"><span style="font-size:12.0pt;font-family:Verdana, sans-serif">Your impact will be visible in safer and faster customer recovery, stronger first-visit effectiveness, complete and traceable field evidence, and quicker root-cause and corrective-action decisions by our quality and engineering teams.</span></p> <p style="margin:12.0pt 0.0cm;font-size:12.0pt;font-family:Arial, sans-serif"><span style="font-size:12.0pt;font-family:Verdana, sans-serif">You&apos;ll collaborate with customers, the Field Service Engineering team, Customer Claims Handling, Site Quality, Engineering, Operations, Sales, and Global Quality while representing Danfoss professionally at customer locations.</span></p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>What You’ll Be Doing</b></H2> </div><div><ul style="margin-bottom:1.0pt;margin-top:0.0px"> <li style="margin:0.0cm 0.0cm 1.0pt 0.0px;font-size:12.0pt;font-family:Arial, sans-serif"><span style="font-size:12.0pt;font-family:Verdana, sans-serif">Prepare and coordinate onsite and remote assignments by reviewing claims, product configurations, drawings, operating history, known issues, required tools, safety requirements, access needs, and investigation objectives.</span></li> <li style="margin:0.0cm 0.0cm 1.0pt 0.0px;font-size:12.0pt;font-family:Arial, sans-serif"><span style="font-size:12.0pt;font-family:Verdana, sans-serif">Conduct safe field investigations and technical diagnostics of the product, installation, interfaces, controls, environment, maintenance condition, and operating history using approved methods and tools.</span></li> <li style="margin:0.0cm 0.0cm 1.0pt 0.0px;font-size:12.0pt;font-family:Arial, sans-serif"><span style="font-size:12.0pt;font-family:Verdana, sans-serif">Capture complete, traceable evidence - including photographs, measurements, serial and lot data, configuration information, data logs, environmental conditions, and witness statements - and preserve the chain of custody for returned samples.</span></li> <li style="margin:0.0cm 0.0cm 1.0pt 0.0px;font-size:12.0pt;font-family:Arial, sans-serif"><span style="font-size:12.0pt;font-family:Verdana, sans-serif">Perform or support approved adjustment, repair, replacement, commissioning, or temporary restoration activities, then clearly document the work performed and communicate verified observations, limitations, and next steps.</span></li> <li style="margin:0.0cm 0.0cm 1.0pt 0.0px;font-size:12.0pt;font-family:Arial, sans-serif"><span style="font-size:12.0pt;font-family:Verdana, sans-serif">Deliver timely and factual field reports, escalate potential safety or systemic risks, support root-cause and corrective-action verification, and share lessons that improve product quality and serviceability.</span></li> </ul> <p> </p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>What We&apos;re Looking For</b></H2> </div><div><ul style="margin-bottom:1.0pt;margin-top:0.0px"> <li style="margin:0.0cm 0.0cm 1.0pt 0.0px;font-size:12.0pt;font-family:Arial, sans-serif"><span style="font-size:12.0pt;font-family:Verdana, sans-serif">A bachelor&apos;s degree in Mechanical, Electrical, Industrial, Manufacturing, Systems, Mechatronics, or another relevant engineering discipline; an associate degree with substantial directly relevant technical experience may be considered.</span></li> <li style="margin:0.0cm 0.0cm 1.0pt 0.0px;font-size:12.0pt;font-family:Arial, sans-serif"><span style="font-size:12.0pt;font-family:Verdana, sans-serif">At least three years of experience in field service, application engineering, product or quality engineering, maintenance, commissioning, manufacturing, or industrial troubleshooting.</span></li> <li style="margin:0.0cm 0.0cm 1.0pt 0.0px;font-size:12.0pt;font-family:Arial, sans-serif"><span style="font-size:12.0pt;font-family:Verdana, sans-serif">Demonstrated ability to troubleshoot complex equipment, interpret drawings, schematics, piping diagrams, control logic, and technical procedures, and use relevant mechanical, electrical, thermal, fluid, dimensional, or data-acquisition tools.</span></li> <li style="margin:0.0cm 0.0cm 1.0pt 0.0px;font-size:12.0pt;font-family:Arial, sans-serif"><span style="font-size:12.0pt;font-family:Verdana, sans-serif">Strong technical reporting and customer communication skills, with an objective, evidence-based approach and working knowledge of structured problem solving, failure analysis, and corrective-action verification.</span></li> <li style="margin:0.0cm 0.0cm 1.0pt 0.0px;font-size:12.0pt;font-family:Arial, sans-serif"><span style="font-size:12.0pt;font-family:Verdana, sans-serif">The ability to work independently at customer sites, manage changing priorities, follow field-safety and lockout/tagout requirements, hold a valid driver&apos;s license, and travel frequently within the region and internationally, sometimes on short notice.</span></li> </ul></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>What You&apos;ll Get from Us</b></H2> </div><div><p><span style="font-family:Verdana;font-size:12.0pt"> </span></p> <ol> <li><span style="font-family:Verdana;font-size:12.0pt">We promote from within and support your learning with mentoring, training, and access to global opportunities.</span></li> <li><span style="font-family:Verdana;font-size:12.0pt">You’ll have flexibility, autonomy, and support to do your best work while maintaining a healthy work-life balance. Your well-being matters to us.</span></li> <li><span style="font-family:Verdana;font-size:12.0pt">We strive to create an inclusive work environment where people of all backgrounds are respected, and valued for who they are. </span></li> <li><span style="font-family:Verdana;font-size:12.0pt">You’ll receive benefits like 13th salary, annual bonus, paid vacation, pension plans, personal insurance, and more. These vary by country and contract, but they’re worth asking about—we think they’re pretty great.</span></li> </ol></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>Ready to Make a Difference?</b></H2> </div><div><p><span style="font-family:Verdana;font-size:12.0pt"> </span></p> <p><span style="font-family:Verdana;font-size:12.0pt">If this role excites you, we’d love to hear from you! Apply now to start the conversation and learn more about where your career can go with us.</span></p> <p><span style="font-family:Verdana;font-size:12.0pt"> </span></p> <hr> <p><span style="font-family:Verdana;font-size:12.0pt"> </span></p> <p><span style="font-family:Verdana;font-size:12.0pt">All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or other protected category.</span></p></div></div></div>

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