<table class="MsoNormalTable" style="width:518.25pt;border-collapse:collapse;border:none" border="1" cellspacing="0" cellpadding="0"> <tbody> <tr style="height:15.5pt"> <td style="width:518.25pt;border:solid white 3.0pt;padding:0.0in 5.4pt 0.0in 5.4pt" colspan="6" valign="top"> Job Description </td> </tr> <tr style="height:15.5pt"> <td style="width:518.25pt;border:solid windowtext 1.0pt;border-top:none;background-color:#1f497d;padding:0.0in 5.4pt 0.0in 5.4pt" colspan="6" valign="top"> OVERVIEW </td> </tr> <tr style="height:15.5pt"> <td style="width:105.25pt;border:solid windowtext 1.0pt;border-top:none;background-color:#d9d9d9;padding:0.0in 5.4pt 0.0in 5.4pt" valign="top"> Job Title </td> <td style="width:194.75pt;border-top:none;border-left:none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;background-color:white;padding:0.0in 5.4pt 0.0in 5.4pt" valign="top"> Senior Consultant </td> <td style="width:58.5pt;border-top:none;border-left:none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;background-color:#e6e6e6;padding:0.0in 5.4pt 0.0in 5.4pt" valign="top"> Job Code </td> <td style="width:48.95pt;border-top:none;border-left:none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;background-color:white;padding:0.0in 5.4pt 0.0in 5.4pt" valign="top"> </td> <td style="width:56.45pt;border-top:none;border-left:none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;background-color:#d9d9d9;padding:0.0in 5.4pt 0.0in 5.4pt" valign="top"> Grade </td> <td style="width:54.35pt;border-top:none;border-left:none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;background-color:white;padding:0.0in 5.4pt 0.0in 5.4pt" valign="top"> I4 </td> </tr> <tr style="height:15.5pt"> <td style="width:105.25pt;border:solid windowtext 1.0pt;border-top:none;background-color:#d9d9d9;padding:0.0in 5.4pt 0.0in 5.4pt" valign="top"> Group </td> <td style="width:194.75pt;border-top:none;border-left:none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;background-color:white;padding:0.0in 5.4pt 0.0in 5.4pt" valign="top"> Government Product </td> <td style="width:58.5pt;border-top:none;border-left:none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;background-color:#e6e6e6;padding:0.0in 5.4pt 0.0in 5.4pt" valign="top"> Division </td> <td style="width:159.75pt;border-top:none;border-left:none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;background-color:white;padding:0.0in 5.4pt 0.0in 5.4pt" colspan="3" valign="top"> Technology </td> </tr> <tr style="height:15.5pt"> <td style="width:105.25pt;border:solid windowtext 1.0pt;border-top:none;background-color:#d9d9d9;padding:0.0in 5.4pt 0.0in 5.4pt" valign="top"> Department </td> <td style="width:194.75pt;border-top:none;border-left:none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;background-color:white;padding:0.0in 5.4pt 0.0in 5.4pt" valign="top"> Technology Operations Center </td> <td style="width:58.5pt;border-top:none;border-left:none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;background-color:#e6e6e6;padding:0.0in 5.4pt 0.0in 5.4pt" valign="top"> Unit </td> <td style="width:159.75pt;border-top:none;border-left:none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;background-color:white;padding:0.0in 5.4pt 0.0in 5.4pt" colspan="3" valign="top"> - </td> </tr> </tbody> </table> <table class="MsoNormalTable" style="width:7.2in;border-collapse:collapse;border:none" border="1" cellspacing="0" cellpadding="0"> <tbody> <tr> <td style="width:7.2in;border:solid windowtext 1.0pt;background-color:#1f497d;padding:0.0in 5.4pt 0.0in 5.4pt" valign="top"> ROLE PURPOSE The aim is to state the overall significance of the job from the organization’s perspective. </td> </tr> <tr style="height:24.85pt"> <td style="width:7.2in;border:solid windowtext 1.0pt;border-top:none;background-color:white;padding:0.0in 5.4pt 0.0in 5.4pt" valign="top"> To lead and enhance Configuration Management practices across Elm’s technology environment by ensuring the accuracy, completeness, governance, and reliability of Configuration Management Database (CMDB) and Configuration Management System (CMS) data. The role is responsible for improving asset and service visibility, strengthening configuration governance, driving automation and AI-enabled data management capabilities, and enabling accurate operational reporting and informed decision-making across technology functions. </td> </tr> </tbody> </table> <table class="MsoNormalTable" style="width:518.85pt;border-collapse:collapse;border:none" border="1" cellspacing="0" cellpadding="0"> <tbody> <tr style="height:15.15pt"> <td style="width:518.85pt;border:solid windowtext 1.0pt;background-color:#1f497d;padding:0.0in 5.4pt 0.0in 5.4pt" colspan="2" valign="top"> KEY ACCOUNTABILITIES & ACTIVITIES This section describes the principal outputs required from the job. </td> </tr> <tr style="height:15.15pt"> <td style="width:123.5pt;border:solid windowtext 1.0pt;border-top:none;background-color:#d9d9d9;padding:0.0in 5.4pt 0.0in 5.4pt" valign="top"> Key Accountabilities </td> <td style="width:395.35pt;border-top:none;border-left:none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;background-color:#d9d9d9;padding:0.0in 5.4pt 0.0in 5.4pt" valign="top"> Key Activities </td> </tr> <tr style="height:15.15pt"> <td style="width:123.5pt;border:solid windowtext 1.0pt;border-top:none;background-color:white;padding:0.0in 5.4pt 0.0in 5.4pt"> <ol style="margin-top:4.8pt;margin-bottom:4.8pt"> <li style="margin:4.8pt 0.0in 4.8pt 0.0px;font-size:10.0pt;font-family:Arial, sans-serif">Configuration Management Strategy & Governance</li> </ol> </td> <td style="width:395.35pt;border-top:none;border-left:none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;background-color:white;padding:0.0in 5.4pt 0.0in 5.4pt"> <ul style="margin-bottom:0.0in;margin-top:0.0px"> <li style="line-height:115%;margin:0.0in 0.0in 0.0in 0.0px;font-size:10.0pt;font-family:Arial, sans-serif">Develop and maintain Configuration Management strategies, policies, standards, and governance frameworks.</li> <li style="line-height:115%;margin:0.0in 0.0in 0.0in 0.0px;font-size:10.0pt;font-family:Arial, sans-serif">Establish controls that ensure consistent management of configuration data across technology environments.</li> <li style="line-height:115%;margin:0.0in 0.0in 0.0in 0.0px;font-size:10.0pt;font-family:Arial, sans-serif">Promote adoption of Configuration Management best practices across technology functions.</li> <li style="line-height:115%;margin:0.0in 0.0in 0.0in 0.0px;font-size:10.0pt;font-family:Arial, sans-serif">Monitor compliance with Configuration Management standards and governance requirements.</li> </ul> </td> </tr> <tr style="height:15.15pt"> <td style="width:123.5pt;border:solid windowtext 1.0pt;border-top:none;background-color:white;padding:0.0in 5.4pt 0.0in 5.4pt"> <ol style="margin-top:4.8pt;margin-bottom:4.8pt" start="2"> <li style="margin:4.8pt 0.0in 4.8pt 0.0px;font-size:10.0pt;font-family:Arial, sans-serif">CMDB/CMS Data Quality Management</li> </ol> </td> <td style="width:395.35pt;border-top:none;border-left:none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;background-color:white;padding:0.0in 5.4pt 0.0in 5.4pt"> <ul style="margin-bottom:0.0in;margin-top:0.0px"> <li style="line-height:115%;margin:0.0in 0.0in 0.0in 0.0px;font-size:10.0pt;font-family:Arial, sans-serif">Lead initiatives to improve the accuracy, completeness, and reliability of CMDB and CMS data.</li> <li style="line-height:115%;margin:0.0in 0.0in 0.0in 0.0px;font-size:10.0pt;font-family:Arial, sans-serif">Establish data quality metrics and monitoring mechanisms to identify and address inconsistencies.</li> <li style="line-height:115%;margin:0.0in 0.0in 0.0in 0.0px;font-size:10.0pt;font-family:Arial, sans-serif">Ensure configuration items, services, and relationships are accurately maintained.</li> <li style="line-height:115%;margin:0.0in 0.0in 0.0in 0.0px;font-size:10.0pt;font-family:Arial, sans-serif">Drive continuous improvement initiatives to increase data quality and integrity.</li> </ul> </td> </tr> <tr style="height:15.15pt"> <td style="width:123.5pt;border:solid windowtext 1.0pt;border-top:none;background-color:white;padding:0.0in 5.4pt 0.0in 5.4pt"> <ol style="margin-top:4.8pt;margin-bottom:4.8pt" start="3"> <li style="margin:4.8pt 0.0in 4.8pt 0.0px;font-size:10.0pt;font-family:Arial, sans-serif">Asset & Service Visibility Enhancement</li> </ol> </td> <td style="width:395.35pt;border-top:none;border-left:none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;background-color:white;padding:0.0in 5.4pt 0.0in 5.4pt"> <ul style="margin-bottom:0.0in;margin-top:0.0px"> <li style="line-height:115%;margin:0.0in 0.0in 0.0in 0.0px;font-size:10.0pt;font-family:Arial, sans-serif">Improve the visibility and coverage of infrastructure assets, applications, services, and dependencies within the CMDB/CMS.</li> <li style="line-height:115%;margin:0.0in 0.0in 0.0in 0.0px;font-size:10.0pt;font-family:Arial, sans-serif">Establish processes to ensure newly introduced assets and services are accurately recorded.</li> <li style="line-height:115%;margin:0.0in 0.0in 0.0in 0.0px;font-size:10.0pt;font-family:Arial, sans-serif">Validate relationships between configuration items to improve service mapping accuracy.</li> <li style="line-height:115%;margin:0.0in 0.0in 0.0in 0.0px;font-size:10.0pt;font-family:Arial, sans-serif">Support the creation of a comprehensive technology asset inventory.</li> </ul> </td> </tr> <tr style="height:15.15pt"> <td style="width:123.5pt;border:solid windowtext 1.0pt;border-top:none;background-color:white;padding:0.0in 5.4pt 0.0in 5.4pt"> <ol style="margin-top:4.8pt;margin-bottom:4.8pt" start="4"> <li style="margin:4.8pt 0.0in 4.8pt 0.0px;font-size:10.0pt;font-family:Arial, sans-serif">Configuration Data Lifecycle Management</li> </ol> </td> <td style="width:395.35pt;border-top:none;border-left:none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;background-color:white;padding:0.0in 5.4pt 0.0in 5.4pt"> <ul style="margin-bottom:0.0in;margin-top:0.0px"> <li style="line-height:115%;margin:0.0in 0.0in 0.0in 0.0px;font-size:10.0pt;font-family:Arial, sans-serif">Govern the lifecycle of configuration data from creation through retirement.</li> <li style="line-height:115%;margin:0.0in 0.0in 0.0in 0.0px;font-size:10.0pt;font-family:Arial, sans-serif">Ensure configuration data remains current, relevant, and aligned with operational requirements.</li> <li style="line-height:115%;margin:0.0in 0.0in 0.0in 0.0px;font-size:10.0pt;font-family:Arial, sans-serif">Define ownership, stewardship, and accountability for configuration records.</li> <li style="line-height:115%;margin:0.0in 0.0in 0.0in 0.0px;font-size:10.0pt;font-family:Arial, sans-serif">Establish procedures for ongoing maintenance and validation of configuration information.</li> </ul> </td> </tr> <tr style="height:15.15pt"> <td style="width:123.5pt;border:solid windowtext 1.0pt;border-top:none;background-color:white;padding:0.0in 5.4pt 0.0in 5.4pt"> <ol style="margin-top:4.8pt;margin-bottom:4.8pt" start="5"> <li style="margin:4.8pt 0.0in 4.8pt 0.0px;font-size:10.0pt;font-family:Arial, sans-serif">AI & Automation Enablement</li> </ol> </td> <td style="width:395.35pt;border-top:none;border-left:none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;background-color:white;padding:0.0in 5.4pt 0.0in 5.4pt"> <ul style="margin-bottom:0.0in;margin-top:0.0px"> <li style="line-height:115%;margin:0.0in 0.0in 0.0in 0.0px;font-size:10.0pt;font-family:Arial, sans-serif">Drive the adoption of AI-powered and automated capabilities within Configuration Management processes.</li> <li style="line-height:115%;margin:0.0in 0.0in 0.0in 0.0px;font-size:10.0pt;font-family:Arial, sans-serif">Support automated discovery, relationship mapping, and configuration validation activities.</li> <li style="line-height:115%;margin:0.0in 0.0in 0.0in 0.0px;font-size:10.0pt;font-family:Arial, sans-serif">Leverage automation tools to improve efficiency and reduce manual effort.</li> <li style="line-height:115%;margin:0.0in 0.0in 0.0in 0.0px;font-size:10.0pt;font-family:Arial, sans-serif">Identify opportunities to apply artificial intelligence for proactive data quality improvement and anomaly detection.</li> </ul> </td> </tr> <tr style="height:15.15pt"> <td style="width:123.5pt;border:solid windowtext 1.0pt;border-top:none;background-color:white;padding:0.0in 5.4pt 0.0in 5.4pt"> <ol style="margin-top:4.8pt;margin-bottom:4.8pt" start="6"> <li style="margin:4.8pt 0.0in 4.8pt 0.0px;font-size:10.0pt;font-family:Arial, sans-serif">Reporting, Analytics & Decision Support</li> </ol> </td> <td style="width:395.35pt;border-top:none;border-left:none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;background-color:white;padding:0.0in 5.4pt 0.0in 5.4pt"> <ul style="margin-bottom:0.0in;margin-top:0.0px"> <li style="line-height:115%;margin:0.0in 0.0in 0.0in 0.0px;font-size:10.0pt;font-family:Arial, sans-serif">Develop dashboards, reports, and key performance indicators related to CMDB/CMS effectiveness.</li> <li style="line-height:115%;margin:0.0in 0.0in 0.0in 0.0px;font-size:10.0pt;font-family:Arial, sans-serif">Provide insights into data quality, asset coverage, service dependencies, and governance compliance.</li> <li style="line-height:115%;margin:0.0in 0.0in 0.0in 0.0px;font-size:10.0pt;font-family:Arial, sans-serif">Support operational and strategic decision-making through reliable Configuration Management data.</li> <li style="line-height:115%;margin:0.0in 0.0in 0.0in 0.0px;font-size:10.0pt;font-family:Arial, sans-serif">Enhance reporting capabilities to increase transparency and visibility across technology operations.</li> </ul> </td> </tr> <tr style="height:15.15pt"> <td style="width:123.5pt;border:solid windowtext 1.0pt;border-top:none;background-color:white;padding:0.0in 5.4pt 0.0in 5.4pt"> <ol style="margin-top:4.8pt;margin-bottom:4.8pt" start="7"> <li style="margin:4.8pt 0.0in 4.8pt 0.0px;font-size:10.0pt;font-family:Arial, sans-serif">Configuration Compliance & Operational Readiness</li> </ol> </td> <td style="width:395.35pt;border-top:none;border-left:none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;background-color:white;padding:0.0in 5.4pt 0.0in 5.4pt"> <ul style="margin-bottom:0.0in;margin-top:0.0px"> <li style="line-height:115%;margin:0.0in 0.0in 0.0in 0.0px;font-size:10.0pt;font-family:Arial, sans-serif">Ensure Configuration Management processes support operational excellence and service reliability.</li> <li style="line-height:115%;margin:0.0in 0.0in 0.0in 0.0px;font-size:10.0pt;font-family:Arial, sans-serif">Conduct data reviews, audits, and validation activities to ensure compliance with established standards.</li> <li style="line-height:115%;margin:0.0in 0.0in 0.0in 0.0px;font-size:10.0pt;font-family:Arial, sans-serif">Identify and address risks associated with inaccurate or incomplete configuration data.</li> <li style="line-height:115%;margin:0.0in 0.0in 0.0in 0.0px;font-size:10.0pt;font-family:Arial, sans-serif">Support audit requirements and governance reviews related to technology assets and services.</li> </ul> </td> </tr> <tr style="height:15.15pt"> <td style="width:123.5pt;border:solid windowtext 1.0pt;border-top:none;background-color:white;padding:0.0in 5.4pt 0.0in 5.4pt"> <ol style="margin-top:4.8pt;margin-bottom:4.8pt" start="8"> <li style="margin:4.8pt 0.0in 4.8pt 0.0px;font-size:10.0pt;font-family:Arial, sans-serif">Stakeholder Collaboration & Capability Development</li> </ol> </td> <td style="width:395.35pt;border-top:none;border-left:none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;background-color:white;padding:0.0in 5.4pt 0.0in 5.4pt"> <ul style="margin-bottom:0.0in;margin-top:0.0px"> <li style="line-height:115%;margin:0.0in 0.0in 0.0in 0.0px;font-size:10.0pt;font-family:Arial, sans-serif">Collaborate with infrastructure, cloud, cybersecurity, service management, and application teams to improve Configuration Management practices.</li> <li style="line-height:115%;margin:0.0in 0.0in 0.0in 0.0px;font-size:10.0pt;font-family:Arial, sans-serif">Provide guidance and subject matter expertise on CMDB/CMS governance and data management.</li> <li style="line-height:115%;margin:0.0in 0.0in 0.0in 0.0px;font-size:10.0pt;font-family:Arial, sans-serif">Lead knowledge-sharing and awareness initiatives related to Configuration Management.</li> <li style="line-height:115%;margin:0.0in 0.0in 0.0in 0.0px;font-size:10.0pt;font-family:Arial, sans-serif">Promote a culture of data ownership, accountability, and continuous improvement.</li> </ul> </td> </tr> <tr style="height:15.15pt"> <td style="width:123.5pt;border:solid windowtext 1.0pt;border-top:none;background-color:white;padding:0.0in 5.4pt 0.0in 5.4pt"> <ol style="margin-top:4.8pt;margin-bottom:4.8pt" start="9"> <li style="margin:4.8pt 0.0in 4.8pt 0.0px;font-size:10.0pt;font-family:Arial, sans-serif">Policies, Processes & Procedures</li> </ol> </td> <td style="width:395.35pt;border-top:none;border-left:none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;background-color:white;padding:0.0in 5.4pt 0.0in 5.4pt"> <ul style="margin-bottom:0.0in;margin-top:0.0px"> <li style="line-height:115%;margin:0.0in 0.0in 0.0in 0.0px;font-size:10.0pt;font-family:Arial, sans-serif">Follow and enforce all relevant departmental policies, processes, and standard operating procedures. </li> <li style="line-height:115%;margin:0.0in 0.0in 0.0in 0.0px;font-size:10.0pt;font-family:Arial, sans-serif">Ensure work is carried out in a controlled and consistent manner. </li> <li style="line-height:115%;margin:0.0in 0.0in 0.0in 0.0px;font-size:10.0pt;font-family:Arial, sans-serif">Comply with safety, quality, and environmental policies.</li> </ul> </td> </tr> <tr style="height:15.15pt"> <td style="width:123.5pt;border:solid windowtext 1.0pt;border-top:none;background-color:white;padding:0.0in 5.4pt 0.0in 5.4pt"> <ol style="margin-top:4.8pt;margin-bottom:4.8pt" start="10"> <li style="margin:4.8pt 0.0in 4.8pt 0.0px;font-size:10.0pt;font-family:Arial, sans-serif">Information Security</li> </ol> </td> <td style="width:395.35pt;border-top:none;border-left:none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;background-color:white;padding:0.0in 5.4pt 0.0in 5.4pt"> <ul style="margin-bottom:0.0in;margin-top:0.0px"> <li style="line-height:115%;margin:0.0in 0.0in 0.0in 0.0px;font-size:10.0pt;font-family:Arial, sans-serif">Ensure compliance with information security policies and standards. </li> <li style="line-height:115%;margin:0.0in 0.0in 0.0in 0.0px;font-size:10.0pt;font-family:Arial, sans-serif">Maintain secure infrastructure environments and access controls. </li> <li style="line-height:115%;margin:0.0in 0.0in 0.0in 0.0px;font-size:10.0pt;font-family:Arial, sans-serif">Support implementation of security controls and risk mitigation measures.</li> </ul> </td> </tr> </tbody> </table> <table class="MsoNormalTable" style="width:7.2in;border-collapse:collapse;border:none" border="1" cellspacing="0" cellpadding="0"> <tbody> <tr> <td style="width:7.2in;border:solid windowtext 1.0pt;background-color:#1f497d;padding:0.0in 5.4pt 0.0in 5.4pt" colspan="2" valign="top"> JOB SPECIFICATIONS </td> </tr> <tr> <td style="width:144.9pt;border:solid windowtext 1.0pt;border-top:none;background-color:#d9d9d9;padding:0.0in 5.4pt 0.0in 5.4pt" valign="top"> Academic and professional qualifications </td> <td style="width:373.5pt;border-top:none;border-left:none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;background-color:#f3f3f3;padding:0.0in 5.4pt 0.0in 5.4pt" valign="top"> <ul style="margin-bottom:0.0in;margin-top:0.0px"> <li style="line-height:115%;margin:0.0in 0.0in 0.0in 0.0px;font-size:10.0pt;font-family:Arial, sans-serif">Bachelor’s Degree in Computer Science, Information Technology, Information Systems, Computer Engineering, or a related discipline.</li> </ul> </td> </tr> <tr> <td style="width:144.9pt;border:solid windowtext 1.0pt;border-top:none;background-color:#d9d9d9;padding:0.0in 5.4pt 0.0in 5.4pt" valign="top"> Years and Nature of Experience </td> <td style="width:373.5pt;border-top:none;border-left:none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;background-color:#f3f3f3;padding:0.0in 5.4pt 0.0in 5.4pt" valign="top"> <ul style="margin-bottom:0.0in;margin-top:0.0px"> <li style="line-height:115%;margin:0.0in 0.0in 0.0in 0.0px;font-size:10.0pt;font-family:Arial, sans-serif">6–8 years of experience in cloud technologies, IT infrastructure, cloud governance, cloud operations, or related domains.</li> </ul> </td> </tr> </tbody> </table>

Assistant Manager Job (Riyadh, SA) @ Al-Elm Information Security Company

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