<img src="https://dmscdn.successfactors.com/27c0a91770d9ecac9ed08a9f63f401a6121aa728d77960676d754d492bcae147/static_content/8761288a654040abb2af/jobad1.png" alt="" width="748" height="128"> <h1 style="margin:14.0pt 0.0in 6.0pt;font-size:16.0pt;font-family:'Times New Roman', serif;color:#2e74b5;font-weight:normal">Position Summary</h1> The Outside Technical Sales Representative / Account Manager is responsible for growing Record Canada's indirect business by managing and expanding relationships with Wholesale, Contract Hardware, and/or Automatic Door Distributor customers across Canada. Reporting to and partnering closely with the General Manager, this role combines hands-on account management and new business development with deep technical product expertise, serving as the face of Record Canada in the field while ensuring customers receive knowledgeable, responsive support throughout the sales cycle. <h1 style="margin:14.0pt 0.0in 6.0pt;font-size:16.0pt;font-family:'Times New Roman', serif;color:#2e74b5;font-weight:normal">Key Responsibilities</h1> <h2 style="margin:10.0pt 0.0in 4.0pt;font-size:13.0pt;font-family:'Times New Roman', serif;color:#2e74b5;font-weight:normal">Account Management & Business Development</h2> <ul style="margin-top:0.0in;margin-bottom:3.0pt"> <li style="margin:0.0in 0.0in 3.0pt 0.0px;font-size:10.0pt;font-family:'Times New Roman', serif">Own, manage, and grow a portfolio of Wholesale, Contract Hardware, and/or Automatic Door Distributor accounts across Canada</li> <li style="margin:0.0in 0.0in 3.0pt 0.0px;font-size:10.0pt;font-family:'Times New Roman', serif">Identify, pursue, and close new business opportunities within the indirect channel to expand Record Canada's market presence</li> <li style="margin:0.0in 0.0in 3.0pt 0.0px;font-size:10.0pt;font-family:'Times New Roman', serif">Develop and execute account plans and growth strategies in partnership with the General Manager</li> <li style="margin:0.0in 0.0in 3.0pt 0.0px;font-size:10.0pt;font-family:'Times New Roman', serif">Conduct regular in-person customer visits, business reviews, and joint sales calls to strengthen relationships and drive revenue</li> <li style="margin:0.0in 0.0in 3.0pt 0.0px;font-size:10.0pt;font-family:'Times New Roman', serif">Represent Record Canada at trade shows, industry events, and customer functions</li> <li style="margin:0.0in 0.0in 3.0pt 0.0px;font-size:10.0pt;font-family:'Times New Roman', serif">Maintain an accurate sales pipeline, forecast, and customer activity records in the CRM</li> </ul> <h2 style="margin:10.0pt 0.0in 4.0pt;font-size:13.0pt;font-family:'Times New Roman', serif;color:#2e74b5;font-weight:normal">Technical Sales</h2> <ul style="margin-top:0.0in;margin-bottom:3.0pt"> <li style="margin:0.0in 0.0in 3.0pt 0.0px;font-size:10.0pt;font-family:'Times New Roman', serif">Provide product expertise and technical guidance to customers and internal sales teams</li> <li style="margin:0.0in 0.0in 3.0pt 0.0px;font-size:10.0pt;font-family:'Times New Roman', serif">Support the preparation and management of custom orders and specifications</li> <li style="margin:0.0in 0.0in 3.0pt 0.0px;font-size:10.0pt;font-family:'Times New Roman', serif">Develop pricing strategies, quotations, and margin optimization in collaboration with the General Manager</li> <li style="margin:0.0in 0.0in 3.0pt 0.0px;font-size:10.0pt;font-family:'Times New Roman', serif">Serve as a subject matter expert on Record Canada product offerings and solutions</li> <li style="margin:0.0in 0.0in 3.0pt 0.0px;font-size:10.0pt;font-family:'Times New Roman', serif">Provide on-site customer support as needed, including troubleshooting and application guidance</li> </ul> <h2 style="margin:10.0pt 0.0in 4.0pt;font-size:13.0pt;font-family:'Times New Roman', serif;color:#2e74b5;font-weight:normal">Training & Development</h2> <ul style="margin-top:0.0in;margin-bottom:3.0pt"> <li style="margin:0.0in 0.0in 3.0pt 0.0px;font-size:10.0pt;font-family:'Times New Roman', serif">Coordinate and deliver product training for customers and internal teams, both in the field and virtually</li> <li style="margin:0.0in 0.0in 3.0pt 0.0px;font-size:10.0pt;font-family:'Times New Roman', serif">Support and facilitate AAADM-related training and certification initiatives</li> <li style="margin:0.0in 0.0in 3.0pt 0.0px;font-size:10.0pt;font-family:'Times New Roman', serif">Maintain up-to-date knowledge of industry standards, codes, and product applications</li> </ul> <h2 style="margin:10.0pt 0.0in 4.0pt;font-size:13.0pt;font-family:'Times New Roman', serif;color:#2e74b5;font-weight:normal">Sales Operations & Collaboration</h2> <ul style="margin-top:0.0in;margin-bottom:3.0pt"> <li style="margin:0.0in 0.0in 3.0pt 0.0px;font-size:10.0pt;font-family:'Times New Roman', serif">Serve as the primary point of contact for technical and sales inquiries within assigned accounts</li> <li style="margin:0.0in 0.0in 3.0pt 0.0px;font-size:10.0pt;font-family:'Times New Roman', serif">Lead customer onboarding and build strong familiarity with the customer base</li> <li style="margin:0.0in 0.0in 3.0pt 0.0px;font-size:10.0pt;font-family:'Times New Roman', serif">Support customer adoption of digital tools, including the Record Canada webshop</li> <li style="margin:0.0in 0.0in 3.0pt 0.0px;font-size:10.0pt;font-family:'Times New Roman', serif">Collaborate with cross-functional teams (Customer Service, Operations, Engineering) to deliver a seamless customer experience</li> <li style="margin:0.0in 0.0in 3.0pt 0.0px;font-size:10.0pt;font-family:'Times New Roman', serif">Provide market, competitive, and customer intelligence to inform sales strategy</li> </ul> <h2 style="margin:10.0pt 0.0in 4.0pt;font-size:13.0pt;font-family:'Times New Roman', serif;color:#2e74b5;font-weight:normal">Special Projects & Continuous Improvement</h2> <ul style="margin-top:0.0in;margin-bottom:3.0pt"> <li style="margin:0.0in 0.0in 3.0pt 0.0px;font-size:10.0pt;font-family:'Times New Roman', serif">Support strategic initiatives and special projects across the sales organization</li> <li style="margin:0.0in 0.0in 3.0pt 0.0px;font-size:10.0pt;font-family:'Times New Roman', serif">Champion AI adoption and digital tools to improve sales efficiency and customer engagement</li> <li style="margin:0.0in 0.0in 3.0pt 0.0px;font-size:10.0pt;font-family:'Times New Roman', serif">Identify opportunities for process improvement and increased effectiveness</li> </ul> <h1 style="margin:14.0pt 0.0in 6.0pt;font-size:16.0pt;font-family:'Times New Roman', serif;color:#2e74b5;font-weight:normal">Travel</h1> <ul style="margin-top:0.0in;margin-bottom:3.0pt"> <li style="margin:0.0in 0.0in 3.0pt 0.0px;font-size:10.0pt;font-family:'Times New Roman', serif">Travel approximately 30–40% of the time within Canada for customer visits, business development, training sessions, trade shows, and field collaboration</li> </ul> <h1 style="margin:14.0pt 0.0in 6.0pt;font-size:16.0pt;font-family:'Times New Roman', serif;color:#2e74b5;font-weight:normal">Qualifications</h1> <h2 style="margin:10.0pt 0.0in 4.0pt;font-size:13.0pt;font-family:'Times New Roman', serif;color:#2e74b5;font-weight:normal">Education & Experience</h2> <ul style="margin-top:0.0in;margin-bottom:3.0pt"> <li style="margin:0.0in 0.0in 3.0pt 0.0px;font-size:10.0pt;font-family:'Times New Roman', serif">Post-secondary education in business, engineering, or a related field preferred</li> <li style="margin:0.0in 0.0in 3.0pt 0.0px;font-size:10.0pt;font-family:'Times New Roman', serif">3–5 years of experience in outside sales, account management, or technical sales</li> <li style="margin:0.0in 0.0in 3.0pt 0.0px;font-size:10.0pt;font-family:'Times New Roman', serif">Experience selling through wholesale, distribution, or contract hardware channels is a strong asset</li> <li style="margin:0.0in 0.0in 3.0pt 0.0px;font-size:10.0pt;font-family:'Times New Roman', serif">Experience in the automatic door, construction hardware, or building products industry is an asset</li> <li style="margin:0.0in 0.0in 3.0pt 0.0px;font-size:10.0pt;font-family:'Times New Roman', serif">Valid driver's license and the ability to travel throughout Canada required</li> <li style="margin:0.0in 0.0in 3.0pt 0.0px;font-size:10.0pt;font-family:'Times New Roman', serif">Bilingualism (English/French) is an asset</li> </ul> <h2 style="margin:10.0pt 0.0in 4.0pt;font-size:13.0pt;font-family:'Times New Roman', serif;color:#2e74b5;font-weight:normal">Skills & Competencies</h2> <ul style="margin-top:0.0in;margin-bottom:3.0pt"> <li style="margin:0.0in 0.0in 3.0pt 0.0px;font-size:10.0pt;font-family:'Times New Roman', serif">Good understanding of Automatic Swinging and Sliding Door Systems</li> <li style="margin:0.0in 0.0in 3.0pt 0.0px;font-size:10.0pt;font-family:'Times New Roman', serif">Proven ability to build, maintain, and grow customer relationships</li> <li style="margin:0.0in 0.0in 3.0pt 0.0px;font-size:10.0pt;font-family:'Times New Roman', serif">Strong technical aptitude and ability to learn complex product systems</li> <li style="margin:0.0in 0.0in 3.0pt 0.0px;font-size:10.0pt;font-family:'Times New Roman', serif">Excellent communication, presentation, and negotiation skills</li> <li style="margin:0.0in 0.0in 3.0pt 0.0px;font-size:10.0pt;font-family:'Times New Roman', serif">Self-directed and disciplined, with the ability to manage a territory and work independently in the field</li> <li style="margin:0.0in 0.0in 3.0pt 0.0px;font-size:10.0pt;font-family:'Times New Roman', serif">Proficiency in CRM systems and Microsoft Office (Excel, Teams, etc.)</li> <li style="margin:0.0in 0.0in 3.0pt 0.0px;font-size:10.0pt;font-family:'Times New Roman', serif">Problem-solving mindset with a proactive, customer-focused approach</li> </ul> <h2 style="margin:10.0pt 0.0in 4.0pt;font-size:13.0pt;font-family:'Times New Roman', serif;color:#2e74b5;font-weight:normal">Key Attributes</h2> <ul style="margin-top:0.0in;margin-bottom:3.0pt"> <li style="margin:0.0in 0.0in 3.0pt 0.0px;font-size:10.0pt;font-family:'Times New Roman', serif">Results-driven with an entrepreneurial approach to growing the business</li> <li style="margin:0.0in 0.0in 3.0pt 0.0px;font-size:10.0pt;font-family:'Times New Roman', serif">Highly collaborative with the ability to work across multiple teams</li> <li style="margin:0.0in 0.0in 3.0pt 0.0px;font-size:10.0pt;font-family:'Times New Roman', serif">Adaptable and comfortable in a fast-paced, evolving environment</li> <li style="margin:0.0in 0.0in 3.0pt 0.0px;font-size:10.0pt;font-family:'Times New Roman', serif">Strong initiative with a desire to contribute to team success</li> </ul> <h1 style="margin:14.0pt 0.0in 6.0pt;font-size:16.0pt;font-family:'Times New Roman', serif;color:#2e74b5;font-weight:normal">Compensation & Benefits</h1> <ul style="margin-top:0.0in;margin-bottom:3.0pt"> <li style="margin:0.0in 0.0in 3.0pt 0.0px;font-size:10.0pt;font-family:'Times New Roman', serif">Compensation: $80,000–$100,000 base salary annually, with eligibility for a performance-based bonus</li> </ul> We are the ASSA ABLOY Group Our people have made us the global leader in access solutions. In return, we open doors for them wherever they go. With nearly 63,000 colleagues in more than 70 different countries, we help billions of people experience a more open world. Our innovations make all sorts of spaces – physical and virtual – safer, more secure, and easier to access. As an employer, we value results – not titles, or backgrounds. We empower our people to build their career around their aspirations and our ambitions – supporting them with regular feedback, training, and development opportunities. Our colleagues think broadly about where they can make the most impact, and we encourage them to grow their role locally, regionally, or even internationally. As we welcome new people on board, it’s important to us to have diverse, inclusive teams, and we value different perspectives and experiences.

Outside Technical Sales Representative - Account Manager (Vaughan, ON, CA, L4J 8X9) @ ASSA ABLOY AB

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