About this role
+31 (0) 77-3743668 [email protected] IT second line Service Desk employee ( 32-40 hour ) Meer details Match criteria Functiegroep - Logistiek/ transport / inkoop Regio - Noord Limburg Opleidingsniveau - HBO Function content For our client, a leading international logistics player in Oostrum, we are looking for an IT second line Service Desk employee (32-40 hours) Within the team, technical services are performed for the installation and incident management of workstations, laptops, servers, networks (LAN/WAN), Wi-Fi, scanners, telephones, and printers. This is partly done in cooperation with various corporate support departments. Install, configure, and manage hardware and networks; Resolve and escalate incidents; Manage Service Desk tickets (ServiceNow); Support users on Windows, Apple, and mobile devices; Document processes and manage IT assets; Support projects; Participate in standby services. What you get in return - A good monthly salary based on education and experience between 2800 and 3500 euro gross per month ; - A fixed contract with excellent working condition; - 31 vacation days; - Great opportunities for further development internally through training and education; - Travel allowance; - Attention to personal and professional development; - Collective pension scheme; - If you are not sick for 6 consecutive months, you will receive one extra vacation days; - Ability to work at home. Function requirements - Education level minimal on MBO-4 level. - At least 1-year prior desktop and infrastructure hardware support experience in a similar role. - Preferably ITIL Foundation certificate. - Experienced with networking infrastructure and VPN. - Knowledge of Windows 10+ OS. - Experience with Active Directory (Users and Computers). - Basic to intermediate understanding of Windows Networking environment. - Exposure to LAN/WAN/Wi-Fi networks. - MS Office/365 Troubleshooting Skills. Want to know m...