About this role
The job holder provides both passport, citizenship, and special consular services for U.S. citizens in Post's consular district. Serves as one of the primary points of contact for U.S. citizens in the consular district and maintains a network of public and private sector contacts who may be able to assist U.S. citizens. Communicates directly with citizenship applicants and U.S. citizens in distress and assists in the preparation of emergency messaging and website updates. EDUCATION: 2 years of college or university studies EXPERIENCE: 2 years of administrative work, case management, or customer service work LANGUAGES: Fluency in English. Fluency in Dutch. Good working knowledge in French. Dynamic and multi-cultural work environment. Full-time position with extra-legal benefits: life insurance, hospitalization insurance (family included), meal tickets, transportation reimbursements, seniority leave, special holidays, training, Employee Assistance Program, etc. Salary as of €5.067 gross/month.