About this role
SWITCHBOARD ATTENDANT
SUMMARY To operate the switchboard console; to provide communication link to physicians and staff members; to monitor the alarm panel; to announce codes within Meadville Medical Center; and to provide assistance to patients and visitors.
MINIMUM EDUCATION, KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED
Must be a high school graduate or equivalent secondary education Must be extremely customer service oriented Communication skills must be above average to excellent Communicate with public sector by verbal telephone use Communicate with anxious and hostile people Able to communicate with Administrative Staff, Managers, Physicians and other members of the healthcare team tactfully and confidentially.