About this role
Job Description
• Create and Distribute Rooming Lists and Pick-Up Reports on a weekly basis as requested by Sales & Catering Managers.
• Create BEOs for In-House Meetings.
• Provide Office Coverage for Sales, Catering and Conference Services.
• Handle incoming inquiries and customer questions, problems and concern in a professional manner.
• Maintaining office supply inventories.
• Distribution of the following reports: Daily Events Report, Banquet F&B Forecast, BEO Batch Report, Events on the Books per Quarter for multiple hotels.
• Assisting with processing advanced deposits and logging deposits in Delphi and processing Vendor Invoices and Commissions.
• Provide administrative support for events, such as, but not limited to creating buffet labels, menus, & signage.
• Be a liaison between internal departments and external clients at the start of & during events as requested by the Conference Manager.
• Meet and greet group and event contacts as required.
• Conduct Site Visits on behalf of the Sales and Catering Team or on a walk-in basis during office coverage.
• And any other duties as assigned
Requirements:
• Excellent written and verbal communication skills.
• Energetic, Hardworking, Flexible and projects a professional demeanor.
• Flexible schedule, must be able to occasionally work weekends and/or evenings.
• Ability to work in a fast-paced environment.
• Strong attention to detail with the ability to multitask.
• Reliable transportation as we support multiple properties.
• Experience in Delphi or similar hotel software a plus
#INDPH
#INDHC