About this role
The Cross Family of Agencies welcomes you. We need your talent and expertise.
Job Title: Senior IT Architect – Cloud & Enterprise AI Reports To: Director of IT Operations Summary: The Senior IT Architect owns the overall design of Cross Insurance's IT operational systems, with a primary focus on cloud infrastructure and enterprise-level AI adoption. This role sets technical direction for scalable, secure, and integrated architecture as the organization grows, partnering closely with IT Operations, Security, and Development teams. Key Responsibilities:
• Design and govern enterprise-wide IT architecture, including cloud infrastructure, integration patterns, and system scalability • Lead architectural strategy for enterprise AI adoption, including tooling evaluation, platform integration, and governance/compliance considerations • Partner with IT Operations leadership to align infrastructure design with day-to-day operational needs and reliability requirements • Evaluate and recommend infrastructure and platform investments • Establish architecture standards, documentation, and best practices across IT and development teams • Serve as a technical bridge between systems administration, development, and business stakeholders Qualifications:
• Strong background in systems administration or infrastructure engineering, with growing experience in architecture-level design • Demonstrated cloud platform experience (GCP and/or Azure) • Exposure to or hands-on experience with enterprise AI/LLM tooling and adoption • Healthcare or other regulated industry experience preferred • Strong communication skills; able to translate technical strategy for both operational and leadership audiences