About this role
• Monitoring of Shift Activities which includes vessel/rail/road operations and ensure targets and deadlines are effectively met.
• Job allocation and engagement of company and outsourced staff.
• Achievement of optimum productivity levels and reliability of service to customers.
• Contributing for the meeting of Business/Operational targets and objectives.
• Supervise and manage the terminal supervisory group into an efficient and effective team.
• Liaise with inter departments for proper service from ‘supporting’ departments.
• Ensure seamless inter shift flow of work.
• Ensuring safe and correct working practices.
• Contributing to continuous improvement.
• Ensure vessel Berthing and Un-berthing Timelines are achieved.
• Communicate with Manager-Operations for any potential issue concerning the operations.
• Provide regular process control checks and initiate and support performance improvement activities.
• Maintain and enhance relationships and goodwill with external/internal customers and vendors.
• Provide first line of response for emergency situations and damage assessments. Communicate information in clear concise manner to stakeholders.