About this role
The Poker dealer must create an entertainment environment for all guests and provide courteous, friendly and prompt service in dealing poker games.
• Proactive in anticipating customer needs. • Familiarizes themselves with all guests’ names and personal facts. • Studies other games and services offered at property. • Adheres to department policies and procedures, including those pertaining to Federal and Regulatory laws and guidelines. • Ability to handle money and provide accurate and appropriate chips for guest.
• Routinely strives to build and achieve customer satisfaction. • Exercises appropriate discretion in identifying communications of special promotions to customers. • Coordinates with Casino Operations supervisor and Security to detect and prevent attempts to cheat and to identify floor irregularities to a Casino Operations Supervisor, Lead Shift Supervisor, or Casino Manager. • Acts as a role model and present oneself as a credit to Caesars and encourage others to do the same. • Adheres to regulatory, departmental, and Company policies.
• High school diploma preferred.
• At least 6 months dealing experience is required and/or successful completion of dealer school or program at an accredited institution.
• Must be able to obtain Non-Key LA Gaming License and Responsible Vendor Certification.
• Knowledge of card games.
• Must possess strong money handling and documentation skills.
• Must have knowledge of casino rules, procedures, and regulations pertaining to the Table Games.
• Must be able to get along with co-workers and work as a team across departments and levels of management.
• Must possess an upbeat personality for all interactions with guests and fellow Team Members.
• Must be able to bend, crouch, kneel, twist, lift and work at a desk when performing Pit Clerk functions. • Ability to respond to visual and aural cues. • Must be able to read, write, speak, and understand English. • Must present a well-groomed appearance. • Must be able to acknowledge, greet, and converse in English with customers. • Must be able to operate a typewriter, computer, telephone, ten key adding machine, calculator, photocopy machine and fax machine. • Must be able to lift, pull, push, or carry up to 40 pounds. • Must have the manual dexterity to handle paperwork, operate computers, and other Pit equipment. ADDITIONAL REQUIREMENTS
• Must be able to work inside and continuously maneuver around Pit area and throughout the hotel/casino property. • Ability to tolerate areas containing second hand smoke, high noise levels, bright lights, and dust. • Ability to work at a fast pace and in a stressful environment. • Must be able to work any day of the week and any shift.