About this role
Job Information Job Title: Network Technician
Department: Department of Innovation and Technology
Reports To: Director of Engineering and Operations
FLSA Status: Exempt
Work Calendar: All 12 Month Staff
Salary Scale: Administrative Salary Scale
Job Summary and Purpose
• The Network Technician serves as a member of the team responsible for administration and maintenance of technology systems for Stafford County Public Schools. The Network Technician performs key roles in district-level system administration, maintenance of server and network infrastructure, and deployment and administration of IT-managed endpoint devices. The Network Technician provides technical support for technicians and end users, and assists with the documentation and training needs of SCPS technology systems.
Work Objectives/Essential Functions
• Act as a systems administrator for key district technology systems including various user, workflow and endpoint management systems.
• Troubleshoot technology issues, follow-up with affected staff, and coordinator with support vendors as required.
• Work as part of the Engineering and Operations team to manage and maintain the division's server and network infrastructure.
• Work as a part of the Engineering and Operations team to manage the division's endpoint device deployments.
• Assist in the creation and maintenance of documentation for SCPS technology systems.
• Assist with technician and user training on SCPS technology systems.
• Prioritizes, schedules, and responds to work requests in a timely manner.
Education and Experience Education Attainment (Required): High School diploma or equivalent
Education Attainment (Preferred):
Relevant Experience (Required): Minimum of three(3) years of experience in network, device, and/or user system administration
Relevant Experience (Preferred):
Industry Licensure or Certifications (Required):
• CompTIA A+ or equivalent experience is required.
• CompTIA Network +, Linux +, Microsoft Certified Desktop Administrator, Google Workspace Administrator, or other comparable industry certification in network or systems administration required.
Industry Licensure or Certifications (Preferred):
Required Licensures and Certifications Additional Knowledge, Skills, and Abilities
• Knowledge in one or more of the following areas: endpoint management systems, network/server infrastructure monitoring systems, productivity suites and platforms (e.g. Microsoft 365, Google Workspace), wired/wireless TCP/IP networking.
• A demonstrable ability to write and maintain technical documentation.
• Able to effectively research technical issues and implement solutions.
• Ability to work independently and cooperatively in a team environment to meet goals.
• Organizational skills needed to work on multiple projects while meeting all deadlines.
Core Expectations of All Stafford Schools Employees
• Engage in ongoing professional development relevant to position.
• Respond to written and oral requests for information promptly and thoroughly.
• Maintain a clean, neat appearance and dress appropriate to position and duties.
• Maintain a record of appropriate attendance and punctuality.
• Serve as a role model for students, colleagues, and the general public.
• Work in close harmony with supervisor(s) and colleagues.
• Comply with all division policies and regulations, including but not limited to guidelines for confidentiality and professional conduct, as well as all site-based procedures and protocols.
Weight Demands Weight Demands Rarely Occasionally Frequently
Lifting – 1–25 lbs X
Lifting – 26–50 lbs X
Lifting – 50+ lbs X
Carrying – 1–25 lbs X
Carrying – 26–50 lbs X
Carrying – 50+ lbs X
Pushing/Pulling – 1–25 lbs X
Pushing/Pulling – 26–50 lbs X
Pushing/Pulling – 50+ lbs X
Physical Demands Physical Demands Rarely Occasionally Frequently
Standing X
Sitting X
Walking X
Reaching X
Turning/Twisting X
Balancing/Climbing X
Stooping/Kneeling X
Crouching/Crawling X
Classification Details (Completed by Human Resources) Job Family: Specialist-Service 12
Calendar: All 12 Month Staff
Pay Structure: Administrative Salary Scale
Position: Multiple
FLSA Status: Exempt
Job Grade: A07E
Job Code: 0026
Status: Active
This description is intended to describe the general nature, essential functions, and requirements of the job. It is not intended to be an exhaustive list of all duties and tasks, the inclusion of which are considered for job classification purposes.