About this role
Position Description Job Title: Computer Technician Reports to: Director of Technology/Principal Dept./School: Campus Assigned Wage/Hour Status: Nonexempt PRIMARY PURPOSE: Facilitate the effective use of technology at the campus level. Provide technical support in the use of hardware and software to campus staff. QUALIFICATIONS: Education High school diploma; advanced degree or coursework in technology field preferred Special Knowledge/Skills Knowledge of computer hardware and software applications Ability to analyze and resolve computer hardware and software problems Knowledge of technologies available for use in instructional setting Ability to troubleshoot and repair computer and technology equipment Strong organizational, communication, and interpersonal skills Experience One year technical support experience MAJOR RESPONSIBILITIES AND DUTIES: Technical Support 1. Provide technical assistance and training to campus faculty and staff for use of equipment including computer hardware and software. 2. Provide immediate on-site assistance to campus staff with technology problems and questions. 3. Act as liaison with district technology personnel. 4. Maintain computers in campus lab(s) and classrooms and arrange for needed repair. 5. Perform upgrades to software and hardware. 6. Assist with the organization and distribution of technology materials for classroom use. Inventory 7. Maintain accurate inventory of hardware, software, and computer lab materials at assigned campus(es). 8. Identify, request, and control the inventory of repair parts. Other 9. Compile, maintain, and file all physical and computerized reports, records, and other documents required. 10. Comply with policies established by federal and state law, State Board of Education rule, and local board policy. 11. Comply with all district and campus routines and regulations. 12. Attendance is an essential job function. 13. Other duties as assigned. SUPERVISORY RESPONSIBILITIES: None EQUIPMENT USED: Computers, data projectors, tablets and other mobile devices, printers, and small hand tools WORKING CONDITIONS: Mental Demands/Physical Demands/Environmental Factors: High stress; fast-paced; Some district-wide travel; repetitive hand motions; prolonged use of computers; lifting of heavy equipment (50 lbs)