About this role
The sponsoring group for this scheme is Longford Town Suburbs CLG but the sub sponsor is North Longford Citizens Information Centre where the participant will be based. Purpose of the Role: To provide reception cover, assisting personal callers presenting at the Centre and answering telephone calls. Main Duties: • Greet callers presenting to the drop-in service; • Answer the telephone; enter messages into the Call Back System; • Ensure adequate supply of current/up to date application forms, publications, leaflets; • Assist Information Officers, where necessary; • Dealing with ingoing/outgoing post; • Comply with all North Leinster Citizens Information Service Policies & Procedures; Maintain confidentiality at all times; • Ensure the daily Reception duties are carried out in a professional manner. At all times, ensure that callers are dealt with sensitively and in a non-judgmental manner. • Complete clerical/administrative duties as requested; • Attend Team meetings & relevant training/Regional events; Essential Skills, Knowledge & Experience: - Ability to communicate in English both orally and in written format; - Knowledge of using Microsoft Word, Excel and Outlook/Office 365. Training & Support - On the job training/induction provided; - Day to day supervision by the Development Manager/Administrator/CE Supervisor ***If you are interested in this position, please contact Annemarie Campbell Community Employment Supervisor on 086 3497101 or [email protected] A video on CE can be seen in the “What’s Going On” section of the Jobs Ireland website, www.jobsireland.ie. CE Scheme Skills