About this role
Responsibilities: Greet, assist in explaining procedures and repairs and any additional required maintenance work, and thank customers in a friendly manner. Perform accurate and complete vehicle inspections, diagnostics, estimates and repairs. Complete and review repair orders and vehicle inspection reports with Service Advisors. Communicate with Service Manager/Service Advisors/Installer and Back Parts Window Associate. Provide accurate estimates and written vehicle reports. Ensure that an unsafe vehicle is reported to management and vehicle owner. Remain current with up-to-date knowledge of the operation, maintenance and repair of most vehicles. Ensure compliance with Health and Safety regulations. Requirements / Skills Valid mechanics licence and drivers licence for province of employment. Ability to handle physical demands including standing/walking for 8 hours while frequently lifting and carrying items, twisting, turning and reaching Ability to work shifts (days, evenings, week-ends and holidays) Approachable Ability to work in a fast-paced environment Ability to find solutions to problems, adapt and cope with challenging situations and make decisions Knowledge of current automobile technology Ability to work effectively with computerized systems Results-oriented Effective communication skills and ability to give precise instructions Experience within the role at Canadian Tire Automotive Service Centre for a minimum of 3 years Good working knowledge of COSTAR