<img alt="" src="https://rmkcdn.successfactors.com/ef421b43/31d6234a-c3d0-4cf2-85b7-9.jpg" style="height:129.0px;width:160.0px"> JOB TITLE: TECHNICIAN OBJECTIVES AND GENERAL OVERVIEW OF THE POSITION: To repair and/or service vehicles in adherence to Manufacturer’s recommendations and established Company policies and procedures to ensure vehicles are fixed right the first time and delivered to customers by promised date and time. KEY RESPONSIBILITIES: <ul style="margin-bottom:0.0cm;margin-top:0.0px"> <li style="text-align:justify;margin:0.0cm 0.0cm 0.0cm 0.0px;font-size:10.0pt;font-family:'Times New Roman', serif">To log on to CDK daily to access assigned jobs and log off system when work ceases or you are on a break/lunch.</li> <li style="text-align:justify;margin:0.0cm 0.0cm 0.0cm 0.0px;font-size:10.0pt;font-family:'Times New Roman', serif">To perform a 21-point check and other diagnostic checks using appropriate test equipment and tools to identify if any additional work is required and enter same on CDK for approval.</li> <li style="text-align:justify;margin:0.0cm 0.0cm 0.0cm 0.0px;font-size:10.0pt;font-family:'Times New Roman', serif">To perform maintenance and repairs in accordance with manufacturers’ specifications (shop manuals) and recommendations (service bulletins).</li> <li style="text-align:justify;margin:0.0cm 0.0cm 0.0cm 0.0px;font-size:10.0pt;font-family:'Times New Roman', serif">To continuously update each job on the electronic repair order on CDK as soon as work is performed, as well as provide timely feedback/updates on job status to the Service Dispatcher/Quality Assurance personnel. </li> <li style="text-align:justify;margin:0.0cm 0.0cm 0.0cm 0.0px;font-size:10.0pt;font-family:'Times New Roman', serif">To create a Pre Pick, note to Parts department on CDK with required parts and sign note upon receipt of requested parts</li> <li style="text-align:justify;margin:0.0cm 0.0cm 0.0cm 0.0px;font-size:10.0pt;font-family:'Times New Roman', serif">Ensure all replaced Parts not on warranty are placed in Customer’s vehicle at end of Service.</li> <li style="text-align:justify;margin:0.0cm 0.0cm 0.0cm 0.0px;font-size:10.0pt;font-family:'Times New Roman', serif">To remove Parts from New Vehicle upon receipt of approved Parts Removal Form signed by General Manager. To sign Parts Removal Form upon removal of Parts and pass form to Service Manager.</li> <li style="text-align:justify;margin:0.0cm 0.0cm 0.0cm 0.0px;font-size:10.0pt;font-family:'Times New Roman', serif">Ensure all Warranty Parts are tagged, passed to the Technical/Service Manager and log-book signed</li> <li style="text-align:justify;margin:0.0cm 0.0cm 0.0cm 0.0px;font-size:10.0pt;font-family:'Times New Roman', serif">To assist with the inspection and/or road-testing of vehicles prior to repair to confirm complaint or malfunction outlined on Electronic Repair order, as well as after repair to confirm that complaint or malfunction was rectified as requested by management.</li> <li style="text-align:justify;margin:0.0cm 0.0cm 0.0cm 0.0px;font-size:10.0pt;font-family:'Times New Roman', serif">Refer to vehicle service records on CDK to review work done previously.</li> <li style="text-align:justify;margin:0.0cm 0.0cm 0.0cm 0.0px;font-size:10.0pt;font-family:'Times New Roman', serif">To complete online training modules as outlined in annual KPI’s.</li> <li style="text-align:justify;margin:0.0cm 0.0cm 0.0cm 0.0px;font-size:10.0pt;font-family:'Times New Roman', serif">To protect vehicles from damage; ensuring vehicle protective covering is utilized at all times.</li> <li style="text-align:justify;margin:0.0cm 0.0cm 0.0cm 0.0px;font-size:10.0pt;font-family:'Times New Roman', serif">To perform any duties which are related but limited to the above as requested by Management.</li> </ul> EDUCATION <ul style="margin-bottom:0.0cm;margin-top:0.0px"> <li style="text-align:justify;margin:0.0cm 0.0cm 0.0cm 0.0px;font-size:10.0pt;font-family:'Times New Roman', serif">Minimum 5 CXC Passes – English A being compulsory</li> <li style="text-align:justify;margin:0.0cm 0.0cm 0.0cm 0.0px;font-size:10.0pt;font-family:'Times New Roman', serif">Automotive Service Technician (AST) Certification</li> <li style="text-align:justify;margin:0.0cm 0.0cm 0.0cm 0.0px;font-size:10.0pt;font-family:'Times New Roman', serif">Certificate in Computer Literacy</li> <li style="text-align:justify;margin:0.0cm 0.0cm 0.0cm 0.0px;font-size:10.0pt;font-family:'Times New Roman', serif">Technician grading is done based on skill level and training. Job complexity will increase based on grade level. </li> </ul> BEHAVIOURAL COMPETENCIES <ul style="margin-bottom:0.0cm;margin-top:0.0px"> <li style="text-align:justify;margin:0.0cm 0.0cm 0.0cm 0.0px;font-size:10.0pt;font-family:'Times New Roman', serif">Customer Focus</li> <li style="text-align:justify;margin:0.0cm 0.0cm 0.0cm 0.0px;font-size:10.0pt;font-family:'Times New Roman', serif">Problem Solving</li> <li style="text-align:justify;margin:0.0cm 0.0cm 0.0cm 0.0px;font-size:10.0pt;font-family:'Times New Roman', serif">Teamwork and Collaboration</li> <li style="text-align:justify;margin:0.0cm 0.0cm 0.0cm 0.0px;font-size:10.0pt;font-family:'Times New Roman', serif">Attention to detail</li> <li style="text-align:justify;margin:0.0cm 0.0cm 0.0cm 0.0px;font-size:10.0pt;font-family:'Times New Roman', serif">Time Management</li> </ul>

Technician C (Port Of Spain, TT) @ ANSA McAL Limited

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