Manager Inside Sales (Pune, IN) @ AB SKF

<p style="margin:0.0in;line-height:112%;font-size:10.5pt;font-family:'SKF Sans Office';color:black"><strong><span style="font-size:9.0pt;line-height:112%;font-family:'SKF Sans Office Medium'">About SKF</span></strong></p> <p style="margin:0.0in;line-height:112%;font-size:10.5pt;font-family:'SKF Sans Office';color:black"><strong><span style="font-size:9.0pt;line-height:112%;font-family:'SKF Sans Office Medium';color:windowtext"> </span></strong></p> <p style="margin:0.0in;line-height:112%;font-size:10.5pt;font-family:'SKF Sans Office';color:black"><span style="font-size:9.0pt;line-height:112%;font-family:'SKF Sans Office Medium'">SKF started its operations in India in 1923. Today, SKF provides industry leading automotive and industrial engineered solutions through its five technology-centric platforms: bearings and units, seals, mechatronics, lubrication solutions and services. Over the years the company has evolved from being a pioneer ball bearing manufacturing company to a knowledge-driven engineering company helping customers achieve sustainable and competitive business excellence.</span></p> <p style="margin:0.0in;line-height:112%;font-size:10.5pt;font-family:'SKF Sans Office';color:black"> </p> <p style="margin:0.0in;line-height:112%;font-size:10.5pt;font-family:'SKF Sans Office';color:black"><span style="font-size:9.0pt;line-height:112%;font-family:'SKF Sans Office Medium'">SKF&apos;s solutions provide sustainable ways for companies across the automotive and industrial sectors to achieve breakthroughs in friction reduction, energy efficiency, and equipment longevity and reliability. With a strong commitment to research-based innovation, SKF India offers customized value-added solutions that integrate all its five technology platforms.</span></p> <p style="margin:0.0in;line-height:112%;font-size:10.5pt;font-family:'SKF Sans Office';color:black"><span style="font-size:9.0pt;line-height:112%;font-family:'SKF Sans Office Medium'">To know more, please visit</span><span style="font-size:9.0pt;line-height:112%">: </span><a title="https://www.skf.com/" href="https://www.skf.com" target="_blank" rel="noopener"><em><span style="font-size:8.0pt;line-height:112%">www.skf.com</span></em></a><span style="color:#0000fe;text-decoration:underline"><em><span style="font-size:8.0pt;line-height:112%">/in</span></em></span></p> <p style="margin:0.0in;line-height:112%;font-size:10.5pt;font-family:'SKF Sans Office';color:black"> </p> <p style="margin:0.0in;line-height:112%;font-size:10.5pt;font-family:'SKF Sans Office';color:black"> </p> <p style="margin:0.0in;line-height:112%;font-size:10.5pt;font-family:'SKF Sans Office';color:black"><strong><span style="font-size:9.0pt;line-height:112%;font-family:'SKF Sans Office Medium'">About Industrial Markets</span></strong></p> <p style="margin:0.0in;line-height:112%;font-size:10.5pt;font-family:'SKF Sans Office';color:black"><strong><span style="font-size:9.0pt;line-height:112%;font-family:'SKF Sans Office Medium'"> </span></strong></p> <p style="margin:0.0in;line-height:112%;font-size:10.5pt;font-family:'SKF Sans Office';color:black"><span style="font-size:9.0pt;line-height:112%;font-family:'SKF Sans Office Medium'">The industrial market in India is a dynamic and rapidly evolving sector that plays a crucial role in a company’s economic growth, with the manufacturing sector being the most diverse and promising. Industrial customers aim to improve operational efficiency while prioritising quality, reliability, and value collaborations that demonstrate a commitment to customer satisfaction and address their evolving needs.</span></p> <p style="margin:0.0in;line-height:112%;font-size:10.5pt;font-family:'SKF Sans Office';color:black"><span style="font-size:9.0pt;line-height:112%;font-family:'SKF Sans Office Medium'">At SKF, we provide industry-leading engineering solutions and technologies to industrial market that consistently deliver reliability and efficiency in their day-to-day operations. We cater to a range of industrial sectors, including heavy industries, wind, metals, railways, and general machinery, and help customers achieve their key objectives, depending on their specific application needs and challenges around the machines and equipment.</span></p> <p style="margin:0.0in;line-height:112%;font-size:10.5pt;font-family:'SKF Sans Office';color:black"><strong><span style="font-size:9.0pt;line-height:112%;font-family:'SKF Sans Office Medium';background-color:yellow"> </span></strong></p> <p style="margin:0.0in;line-height:112%;font-size:10.5pt;font-family:'SKF Sans Office';color:black"> </p> <p style="margin:0.0in;line-height:112%;font-size:10.5pt;font-family:'SKF Sans Office';color:black"><strong><span style="font-size:9.0pt;line-height:112%;font-family:'SKF Sans Office Medium'">SKF Purpose Statement</span></strong></p> <p style="margin:0.0in;line-height:112%;font-size:10.5pt;font-family:'SKF Sans Office';color:black"><span style="font-size:9.0pt;line-height:112%;font-family:'SKF Sans Office Medium'">Together, we re-imagine rotation for a better tomorrow. </span></p> <p style="margin:0.0in;line-height:112%;font-size:10.5pt;font-family:'SKF Sans Office';color:black"><span style="font-size:9.0pt;line-height:112%;font-family:'SKF Sans Office Medium'">By creating intelligent and clean solutions for people and the planet</span></p> <p style="margin:0.0in;line-height:112%;font-size:10.5pt;font-family:'SKF Sans Office';color:black"> </p> <p style="text-align:center;margin:0.0in;line-height:112%;font-size:10.5pt;font-family:'SKF Sans Office';color:black"><strong><u><span style="font-size:9.0pt;line-height:112%;font-family:'SKF Sans Office Medium'">JOB DESCRIPTION</span></u></strong></p> <p style="text-align:center;margin:0.0in;line-height:112%;font-size:10.5pt;font-family:'SKF Sans Office';color:black"><strong><span style="font-size:9.0pt;line-height:112%;font-family:'SKF Sans Office Medium';color:windowtext"> </span></strong></p> <p style="margin:0.0in;line-height:112%;font-size:10.5pt;font-family:'SKF Sans Office';color:black"><strong><span style="font-size:9.0pt;line-height:112%;font-family:'SKF Sans Office Medium'">Position Title:</span></strong><span style="font-size:9.0pt;line-height:112%;font-family:'SKF Sans Office Medium'"> Manager </span><span style="font-size:9.0pt;line-height:112%;font-family:'SKF Sans Office Medium';color:black;background-color:white">Inside Sales </span></p> <p style="margin:0.0in;line-height:112%;font-size:10.5pt;font-family:'SKF Sans Office';color:black"><strong><span style="font-size:9.0pt;line-height:112%;font-family:'SKF Sans Office Medium'">Reports To:</span></strong><span style="font-size:9.0pt;line-height:112%;font-family:'SKF Sans Office Medium'"> Head Distribution Development, Inside Sales &amp; Commercial Excellence ISEA </span></p> <p style="margin:0.0in;line-height:112%;font-size:10.5pt;font-family:'SKF Sans Office';color:black"><strong><span style="font-size:9.0pt;line-height:112%;font-family:'SKF Sans Office Medium'">Role Type:</span></strong><span style="font-size:9.0pt;line-height:112%;font-family:'SKF Sans Office Medium'"> Individual Contribution </span></p> <p style="margin:0.0in;line-height:112%;font-size:10.5pt;font-family:'SKF Sans Office';color:black"><strong><span style="font-size:9.0pt;line-height:112%;font-family:'SKF Sans Office Medium'">Location:</span></strong><span style="font-size:9.0pt;line-height:112%;font-family:'SKF Sans Office Medium'"> Pune </span></p> <p style="margin:0.0in;line-height:112%;font-size:10.5pt;font-family:'SKF Sans Office';color:black"> </p> <p style="margin:0.0in;line-height:112%;font-size:10.5pt;font-family:'SKF Sans Office';color:black"> </p> <p style="margin:0.0in;line-height:112%;font-size:10.5pt;font-family:'SKF Sans Office';color:black"><strong><span style="font-size:9.0pt;line-height:112%;font-family:'SKF Sans Office Medium'">Position Summary</span></strong></p> <p style="margin:0.0in;line-height:112%;font-size:10.5pt;font-family:'SKF Sans Office';color:black"><span style="font-size:9.0pt;line-height:112%;font-family:'SKF Sans Office Medium'">The Head – Inside Sales will lead SKF Industrial India&apos;s Inside Sales function to drive profitable revenue growth, customer acquisition, market penetration, and digital selling excellence. The role is responsible for building a high-performing inside sales organization that maximizes customer lifetime value through proactive customer engagement, CRM excellence, and data-driven sales management.</span></p> <p style="margin:0.0in;line-height:112%;font-size:10.5pt;font-family:'SKF Sans Office';color:black"> </p> <p style="margin:0.0in;line-height:112%;font-size:10.5pt;font-family:'SKF Sans Office';color:black"> </p> <p style="margin:0.0in;line-height:112%;font-size:10.5pt;font-family:'SKF Sans Office';color:black"> </p> <p style="margin:0.0in;line-height:112%;font-size:10.5pt;font-family:'SKF Sans Office';color:black"> </p> <p style="margin:0.0in;line-height:112%;font-size:10.5pt;font-family:'SKF Sans Office';color:black"> </p> <p style="margin:0.0in;line-height:112%;font-size:10.5pt;font-family:'SKF Sans Office';color:black"><strong><span style="font-size:9.0pt;line-height:112%;font-family:'SKF Sans Office Medium'">Key Responsibilities</span></strong></p> <p style="margin:0.0in;line-height:112%;font-size:10.5pt;font-family:'SKF Sans Office';color:black"><strong><span style="font-size:9.0pt;line-height:112%;font-family:'SKF Sans Office Medium'">Business Growth</span></strong></p> <ul style="margin-top:0.0in;margin-bottom:0.0in" type="disc"> <li style="margin-top:0.0in;margin-right:0.0in;margin-bottom:0.0in;line-height:112%;font-size:10.5pt;font-family:'SKF Sans Office';color:black"><span style="font-size:9.0pt;line-height:112%;font-family:'SKF Sans Office Medium'">Deliver annual revenue, margin, and growth targets through the Inside Sales organization. </span></li> <li style="margin-top:0.0in;margin-right:0.0in;margin-bottom:0.0in;line-height:112%;font-size:10.5pt;font-family:'SKF Sans Office';color:black"><span style="font-size:9.0pt;line-height:112%;font-family:'SKF Sans Office Medium'">Drive customer acquisition, retention, upselling, cross-selling, and dormant customer activation. </span></li> <li style="margin-top:0.0in;margin-right:0.0in;margin-bottom:0.0in;line-height:112%;font-size:10.5pt;font-family:'SKF Sans Office';color:black"><span style="font-size:9.0pt;line-height:112%;font-family:'SKF Sans Office Medium'">Expand market penetration across industrial segments and improve customer coverage. </span></li> </ul> <p style="margin:0.0in;line-height:112%;font-size:10.5pt;font-family:'SKF Sans Office';color:black"><strong><span style="font-size:9.0pt;line-height:112%;font-family:'SKF Sans Office Medium'">Sales Leadership</span></strong></p> <ul style="margin-top:0.0in;margin-bottom:0.0in" type="disc"> <li style="margin-top:0.0in;margin-right:0.0in;margin-bottom:0.0in;line-height:112%;font-size:10.5pt;font-family:'SKF Sans Office';color:black"><span style="font-size:9.0pt;line-height:112%;font-family:'SKF Sans Office Medium'">Build, lead, coach, and develop a high-performing Inside Sales team. </span></li> <li style="margin-top:0.0in;margin-right:0.0in;margin-bottom:0.0in;line-height:112%;font-size:10.5pt;font-family:'SKF Sans Office';color:black"><span style="font-size:9.0pt;line-height:112%;font-family:'SKF Sans Office Medium'">Drive a performance culture through clear KPIs, coaching, and capability development. </span></li> <li style="margin-top:0.0in;margin-right:0.0in;margin-bottom:0.0in;line-height:112%;font-size:10.5pt;font-family:'SKF Sans Office';color:black"><span style="font-size:9.0pt;line-height:112%;font-family:'SKF Sans Office Medium'">Develop succession plans and strengthen sales leadership capabilities. </span></li> </ul> <p style="margin:0.0in;line-height:112%;font-size:10.5pt;font-family:'SKF Sans Office';color:black"><strong><span style="font-size:9.0pt;line-height:112%;font-family:'SKF Sans Office Medium'">Sales Excellence</span></strong></p> <ul style="margin-top:0.0in;margin-bottom:0.0in" type="disc"> <li style="margin-top:0.0in;margin-right:0.0in;margin-bottom:0.0in;line-height:112%;font-size:10.5pt;font-family:'SKF Sans Office';color:black"><span style="font-size:9.0pt;line-height:112%;font-family:'SKF Sans Office Medium'">Establish scalable inside sales processes, CRM discipline, pipeline management, and forecasting. </span></li> <li style="margin-top:0.0in;margin-right:0.0in;margin-bottom:0.0in;line-height:112%;font-size:10.5pt;font-family:'SKF Sans Office';color:black"><span style="font-size:9.0pt;line-height:112%;font-family:'SKF Sans Office Medium'">Improve lead qualification, conversion rates, opportunity management, and sales productivity. </span></li> <li style="margin-top:0.0in;margin-right:0.0in;margin-bottom:0.0in;line-height:112%;font-size:10.5pt;font-family:'SKF Sans Office';color:black"><span style="font-size:9.0pt;line-height:112%;font-family:'SKF Sans Office Medium'">Standardize customer engagement, account planning, and sales cadence. </span></li> </ul> <p style="margin:0.0in;line-height:112%;font-size:10.5pt;font-family:'SKF Sans Office';color:black"><strong><span style="font-size:9.0pt;line-height:112%;font-family:'SKF Sans Office Medium'">Customer &amp; Commercial Excellence</span></strong></p> <ul style="margin-top:0.0in;margin-bottom:0.0in" type="disc"> <li style="margin-top:0.0in;margin-right:0.0in;margin-bottom:0.0in;line-height:112%;font-size:10.5pt;font-family:'SKF Sans Office';color:black"><span style="font-size:9.0pt;line-height:112%;font-family:'SKF Sans Office Medium'">Strengthen customer relationships through proactive engagement and structured account management. </span></li> <li style="margin-top:0.0in;margin-right:0.0in;margin-bottom:0.0in;line-height:112%;font-size:10.5pt;font-family:'SKF Sans Office';color:black"><span style="font-size:9.0pt;line-height:112%;font-family:'SKF Sans Office Medium'">Enhance customer experience by ensuring timely follow-up, quotation management, and issue resolution. </span></li> <li style="margin-top:0.0in;margin-right:0.0in;margin-bottom:0.0in;line-height:112%;font-size:10.5pt;font-family:'SKF Sans Office';color:black"><span style="font-size:9.0pt;line-height:112%;font-family:'SKF Sans Office Medium'">Leverage CRM, analytics, automation, and digital selling tools to improve sales effectiveness. </span></li> </ul> <p style="margin:0.0in;line-height:112%;font-size:10.5pt;font-family:'SKF Sans Office';color:black"><strong><span style="font-size:9.0pt;line-height:112%;font-family:'SKF Sans Office Medium'">Business Analytics &amp; Collaboration</span></strong></p> <ul style="margin-top:0.0in;margin-bottom:0.0in" type="disc"> <li style="margin-top:0.0in;margin-right:0.0in;margin-bottom:0.0in;line-height:112%;font-size:10.5pt;font-family:'SKF Sans Office';color:black"><span style="font-size:9.0pt;line-height:112%;font-family:'SKF Sans Office Medium'">Provide accurate sales forecasts, dashboards, and business insights to support decision-making. </span></li> <li style="margin-top:0.0in;margin-right:0.0in;margin-bottom:0.0in;line-height:112%;font-size:10.5pt;font-family:'SKF Sans Office';color:black"><span style="font-size:9.0pt;line-height:112%;font-family:'SKF Sans Office Medium'">Monitor pipeline health, sales performance, and customer trends to identify growth opportunities. </span></li> <li style="margin-top:0.0in;margin-right:0.0in;margin-bottom:0.0in;line-height:112%;font-size:10.5pt;font-family:'SKF Sans Office';color:black"><span style="font-size:9.0pt;line-height:112%;font-family:'SKF Sans Office Medium'">Collaborate closely with Field Sales, Distribution Sales, Marketing, Customer Service, Product Management, and Supply Chain to drive business growth. </span></li> </ul> <div style="text-align:center;margin:0.0in;line-height:112%;font-size:10.5pt;font-family:'SKF Sans Office';color:black" align="center"><hr align="center" size="2" width="100%"></div> <p style="margin:0.0in;line-height:112%;font-size:10.5pt;font-family:'SKF Sans Office';color:black"><strong><span style="font-size:9.0pt;line-height:112%;font-family:'SKF Sans Office Medium'">Key Performance Indicators</span></strong></p> <ul style="margin-top:0.0in;margin-bottom:0.0in" type="disc"> <li style="margin-top:0.0in;margin-right:0.0in;margin-bottom:0.0in;line-height:112%;font-size:10.5pt;font-family:'SKF Sans Office';color:black"><span style="font-size:9.0pt;line-height:112%;font-family:'SKF Sans Office Medium'">Revenue &amp; Margin Achievement </span></li> <li style="margin-top:0.0in;margin-right:0.0in;margin-bottom:0.0in;line-height:112%;font-size:10.5pt;font-family:'SKF Sans Office';color:black"><span style="font-size:9.0pt;line-height:112%;font-family:'SKF Sans Office Medium'">New Customer Acquisition &amp; Customer Retention </span></li> <li style="margin-top:0.0in;margin-right:0.0in;margin-bottom:0.0in;line-height:112%;font-size:10.5pt;font-family:'SKF Sans Office';color:black"><span style="font-size:9.0pt;line-height:112%;font-family:'SKF Sans Office Medium'">Pipeline Coverage &amp; Forecast Accuracy </span></li> <li style="margin-top:0.0in;margin-right:0.0in;margin-bottom:0.0in;line-height:112%;font-size:10.5pt;font-family:'SKF Sans Office';color:black"><span style="font-size:9.0pt;line-height:112%;font-family:'SKF Sans Office Medium'">Lead-to-Order &amp; Opportunity Win Rate </span></li> <li style="margin-top:0.0in;margin-right:0.0in;margin-bottom:0.0in;line-height:112%;font-size:10.5pt;font-family:'SKF Sans Office';color:black"><span style="font-size:9.0pt;line-height:112%;font-family:'SKF Sans Office Medium'">Customer Engagement &amp; Satisfaction </span></li> <li style="margin-top:0.0in;margin-right:0.0in;margin-bottom:0.0in;line-height:112%;font-size:10.5pt;font-family:'SKF Sans Office';color:black"><span style="font-size:9.0pt;line-height:112%;font-family:'SKF Sans Office Medium'">Team Productivity &amp; Capability Development </span></li> </ul> <div style="text-align:center;margin:0.0in;line-height:112%;font-size:10.5pt;font-family:'SKF Sans Office';color:black" align="center"><hr align="center" size="2" width="100%"></div> <p style="margin:0.0in;line-height:112%;font-size:10.5pt;font-family:'SKF Sans Office';color:black"><strong><span style="font-size:9.0pt;line-height:112%;font-family:'SKF Sans Office Medium'">Education &amp; Experience</span></strong></p> <ul style="margin-top:0.0in;margin-bottom:0.0in" type="disc"> <li style="margin-top:0.0in;margin-right:0.0in;margin-bottom:0.0in;line-height:112%;font-size:10.5pt;font-family:'SKF Sans Office';color:black"><span style="font-size:9.0pt;line-height:112%;font-family:'SKF Sans Office Medium'">Bachelor&apos;s degree in Engineering; MBA preferred. </span></li> <li style="margin-top:0.0in;margin-right:0.0in;margin-bottom:0.0in;line-height:112%;font-size:10.5pt;font-family:'SKF Sans Office';color:black"><span style="font-size:9.0pt;line-height:112%;font-family:'SKF Sans Office Medium'">8–18 years of experience in Industrial B2B Sales, Inside Sales, Business Development, or Commercial Excellence. </span></li> <li style="margin-top:0.0in;margin-right:0.0in;margin-bottom:0.0in;line-height:112%;font-size:10.5pt;font-family:'SKF Sans Office';color:black"><span style="font-size:9.0pt;line-height:112%;font-family:'SKF Sans Office Medium'">Minimum 5 years of people leadership experience. </span></li> <li style="margin-top:0.0in;margin-right:0.0in;margin-bottom:0.0in;line-height:112%;font-size:10.5pt;font-family:'SKF Sans Office';color:black"><span style="font-size:9.0pt;line-height:112%;font-family:'SKF Sans Office Medium'">Proven track record of delivering revenue growth and leading high-performing sales teams. </span></li> <li style="margin-top:0.0in;margin-right:0.0in;margin-bottom:0.0in;line-height:112%;font-size:10.5pt;font-family:'SKF Sans Office';color:black"><span style="font-size:9.0pt;line-height:112%;font-family:'SKF Sans Office Medium'">Experience with CRM platforms (Salesforce, Dynamics 365, SAP CRM, etc.) and digital selling practices preferred. </span></li> </ul> <div style="text-align:center;margin:0.0in;line-height:112%;font-size:10.5pt;font-family:'SKF Sans Office';color:black" align="center"><hr align="center" size="2" width="100%"></div> <p style="margin:0.0in;line-height:112%;font-size:10.5pt;font-family:'SKF Sans Office';color:black"><strong><span style="font-size:9.0pt;line-height:112%;font-family:'SKF Sans Office Medium'">Key Competencies</span></strong></p> <ul style="margin-top:0.0in;margin-bottom:0.0in" type="disc"> <li style="margin-top:0.0in;margin-right:0.0in;margin-bottom:0.0in;line-height:112%;font-size:10.5pt;font-family:'SKF Sans Office';color:black"><span style="font-size:9.0pt;line-height:112%;font-family:'SKF Sans Office Medium'">Strategic Sales Leadership </span></li> <li style="margin-top:0.0in;margin-right:0.0in;margin-bottom:0.0in;line-height:112%;font-size:10.5pt;font-family:'SKF Sans Office';color:black"><span style="font-size:9.0pt;line-height:112%;font-family:'SKF Sans Office Medium'">Business &amp; Commercial Acumen </span></li> <li style="margin-top:0.0in;margin-right:0.0in;margin-bottom:0.0in;line-height:112%;font-size:10.5pt;font-family:'SKF Sans Office';color:black"><span style="font-size:9.0pt;line-height:112%;font-family:'SKF Sans Office Medium'">Customer Relationship Management </span></li> <li style="margin-top:0.0in;margin-right:0.0in;margin-bottom:0.0in;line-height:112%;font-size:10.5pt;font-family:'SKF Sans Office';color:black"><span style="font-size:9.0pt;line-height:112%;font-family:'SKF Sans Office Medium'">CRM &amp; Sales Analytics </span></li> <li style="margin-top:0.0in;margin-right:0.0in;margin-bottom:0.0in;line-height:112%;font-size:10.5pt;font-family:'SKF Sans Office';color:black"><span style="font-size:9.0pt;line-height:112%;font-family:'SKF Sans Office Medium'">Pipeline &amp; Forecast Management </span></li> <li style="margin-top:0.0in;margin-right:0.0in;margin-bottom:0.0in;line-height:112%;font-size:10.5pt;font-family:'SKF Sans Office';color:black"><span style="font-size:9.0pt;line-height:112%;font-family:'SKF Sans Office Medium'">Digital Selling &amp; Sales Transformation </span></li> <li style="margin-top:0.0in;margin-right:0.0in;margin-bottom:0.0in;line-height:112%;font-size:10.5pt;font-family:'SKF Sans Office';color:black"><span style="font-size:9.0pt;line-height:112%;font-family:'SKF Sans Office Medium'">Data-Driven Decision Making </span></li> <li style="margin-top:0.0in;margin-right:0.0in;margin-bottom:0.0in;line-height:112%;font-size:10.5pt;font-family:'SKF Sans Office';color:black"><span style="font-size:9.0pt;line-height:112%;font-family:'SKF Sans Office Medium'">Coaching, Collaboration &amp; Change Leadership</span></li> </ul> <p style="margin:0.0in;line-height:112%;font-size:10.5pt;font-family:'SKF Sans Office';color:black"> </p> <p style="margin:0.0in;line-height:112%;font-size:10.5pt;font-family:'SKF Sans Office';color:black"><strong><span style="font-size:9.0pt;line-height:112%;font-family:'SKF Sans Office Medium';color:black;background-color:white">Interested candidates can share their resume to [email protected]</span></strong></p> <p style="margin:0.0in 0.0in 8.0pt;line-height:107%;font-size:10.5pt;font-family:'SKF Sans Office';color:black"> </p>