About this role
<p style="line-height:150%;margin:0.0cm;text-align:justify;font-size:10.0pt;font-family:Arial, sans-serif"><strong><span style="font-size:11.0pt;line-height:150%">MAIN PURPOSE OF JOB: </span></strong><span style="font-size:11.0pt;line-height:150%"> </span></p> <p style="line-height:150%;margin:0.0cm;text-align:justify;font-size:10.0pt;font-family:Arial, sans-serif"><span style="font-size:11.0pt;line-height:150%">As a </span><span style="font-size:11.0pt;line-height:150%">Contract</span> <span style="font-size:11.0pt;line-height:150%">Manager Marketing Social Media Community you will</span><span style="font-size:11.0pt;line-height:150%"> oversee interactions between the TSAM brand and the public. This includes implementing content strategies on social media platforms, identifying potential opportunities to expand presence and engagement in the social media space, managing all social interactions, and identifying and managing any social media threats to ensure brand protection in the social media sphere. Duties include monitoring and analysing engagement data, identifying trends in customer interactions and planning digital campaigns to build online community.</span></p> <p style="margin:0.0cm 0.0cm 0.0cm 36.0pt;line-height:150%;text-align:justify;font-size:10.0pt;font-family:Arial, sans-serif"><strong><span style="font-size:11.0pt;line-height:150%"> </span></strong></p> <p style="line-height:150%;margin:0.0cm;text-align:justify;font-size:10.0pt;font-family:Arial, sans-serif"><strong><span style="font-size:11.0pt;line-height:150%">KEY PERFORMANCE AREAS</span></strong></p> <ul style="margin-top:0.0cm;margin-bottom:0.0cm" type="disc"> <li style="line-height:150%;margin-top:0.0cm;margin-right:0.0cm;margin-bottom:0.0cm;text-align:justify;font-size:10.0pt;font-family:Arial, sans-serif"><span style="font-size:11.0pt;line-height:150%">Using social media marketing tools to create and maintain the company’s brand.</span></li> <li style="line-height:150%;margin-top:0.0cm;margin-right:0.0cm;margin-bottom:0.0cm;text-align:justify;font-size:10.0pt;font-family:Arial, sans-serif"><span style="font-size:11.0pt;line-height:150%">Working with marketing professionals to develop social media marketing campaigns.</span></li> <li style="line-height:150%;margin-top:0.0cm;margin-right:0.0cm;margin-bottom:0.0cm;text-align:justify;font-size:10.0pt;font-family:Arial, sans-serif"><span style="font-size:11.0pt;line-height:150%">Interacting with customers and other stakeholders via the company’s social media accounts.</span></li> <li style="line-height:150%;margin-top:0.0cm;margin-right:0.0cm;margin-bottom:0.0cm;text-align:justify;font-size:10.0pt;font-family:Arial, sans-serif"><span style="font-size:11.0pt;line-height:150%">Analysing the company’s digital marketing plan and social media strategy and making recommendations for improvements. </span></li> <li style="line-height:150%;margin-top:0.0cm;margin-right:0.0cm;margin-bottom:0.0cm;text-align:justify;font-size:10.0pt;font-family:Arial, sans-serif"><span style="font-size:11.0pt;line-height:150%">Research social media trends and informing management of the changes that are relevant to the company’s marketing activities. </span></li> <li style="line-height:150%;margin-top:0.0cm;margin-right:0.0cm;margin-bottom:0.0cm;text-align:justify;font-size:10.0pt;font-family:Arial, sans-serif"><span style="font-size:11.0pt;line-height:150%">Setting KPIs for social media campaigns, such as targets for a certain number of shares or likes and measuring a campaign’s performance against the KPIs.</span></li> </ul> <p style="margin:0.0cm 0.0cm 0.0cm 36.0pt;line-height:150%;text-align:justify;font-size:10.0pt;font-family:Arial, sans-serif"><strong><span style="font-size:11.0pt;line-height:150%"> </span></strong></p> <p style="line-height:150%;margin:0.0cm;text-align:justify;font-size:10.0pt;font-family:Arial, sans-serif"><strong><span style="font-size:11.0pt;line-height:150%">QUALIFICATIONS AND EXPIERENCE </span></strong></p> <ul style="margin-bottom:0.0cm;margin-top:0.0px"> <li style="line-height:150%;margin:0.0cm 0.0cm 0.0cm 9.6px;text-align:justify;font-size:10.0pt;font-family:Arial, sans-serif"><span style="font-size:11.0pt;line-height:150%">NQF Level 6 (Minimum 360 credits on level 8 framework) in Marketing, Communications, Advertising, or related fields </span></li> <li style="line-height:150%;margin:0.0cm 0.0cm 0.0cm 9.6px;text-align:justify;font-size:10.0pt;font-family:Arial, sans-serif"><span style="font-size:11.0pt;line-height:150%">Minimum of 5 years of Marketing & Advertising Experience </span></li> <li style="line-height:150%;margin:0.0cm 0.0cm 0.0cm 9.6px;text-align:justify;font-size:10.0pt;font-family:Arial, sans-serif"><span style="font-size:11.0pt;line-height:150%">PC Literacy (MS Office package) & Microsoft Teams familiarity</span></li> <li style="line-height:150%;margin:0.0cm 0.0cm 0.0cm 9.6px;text-align:justify;font-size:10.0pt;font-family:Arial, sans-serif"><span style="font-size:11.0pt;line-height:150%">Experience of one or two years in community management, advertising, customer service or public relations </span></li> <li style="line-height:150%;margin:0.0cm 0.0cm 0.0cm 9.6px;text-align:justify;font-size:10.0pt;font-family:Arial, sans-serif"><span style="font-size:11.0pt;line-height:150%">Experience with Falcon I.O and Meltwater or any related social media management tools. </span></li> <li style="line-height:150%;margin:0.0cm 0.0cm 0.0cm 9.6px;text-align:justify;font-size:10.0pt;font-family:Arial, sans-serif"><span style="font-size:11.0pt;line-height:150%">Knowledge of Photoshop, Illustrator, and Google Analytics advantageous </span></li> </ul> <p style="margin:0.0cm 0.0cm 0.0cm 36.0pt;line-height:150%;text-align:justify;font-size:10.0pt;font-family:Arial, sans-serif"><strong><span style="font-size:11.0pt;line-height:150%">COMPETENCIES</span></strong></p> <ul style="margin-top:0.0cm;margin-bottom:0.0cm" type="disc"> <li style="line-height:150%;margin-top:0.0cm;margin-right:0.0cm;margin-bottom:0.0cm;text-align:justify;font-size:10.0pt;font-family:Arial, sans-serif"><span style="font-size:11.0pt;line-height:150%">Community Management</span></li> <li style="line-height:150%;margin-top:0.0cm;margin-right:0.0cm;margin-bottom:0.0cm;text-align:justify;font-size:10.0pt;font-family:Arial, sans-serif"><span style="font-size:11.0pt;line-height:150%">Creativity</span></li> <li style="line-height:150%;margin-top:0.0cm;margin-right:0.0cm;margin-bottom:0.0cm;text-align:justify;font-size:10.0pt;font-family:Arial, sans-serif"><span style="font-size:11.0pt;line-height:150%">Technologically savvy</span></li> <li style="line-height:150%;margin-top:0.0cm;margin-right:0.0cm;margin-bottom:0.0cm;text-align:justify;font-size:10.0pt;font-family:Arial, sans-serif"><span style="font-size:11.0pt;line-height:150%">Research</span></li> <li style="line-height:150%;margin-top:0.0cm;margin-right:0.0cm;margin-bottom:0.0cm;text-align:justify;font-size:10.0pt;font-family:Arial, sans-serif"><span style="font-size:11.0pt;line-height:150%">Time management</span></li> <li style="line-height:150%;margin-top:0.0cm;margin-right:0.0cm;margin-bottom:0.0cm;text-align:justify;font-size:10.0pt;font-family:Arial, sans-serif"><span style="font-size:11.0pt;line-height:150%">Decision-making</span></li> <li style="line-height:150%;margin-top:0.0cm;margin-right:0.0cm;margin-bottom:0.0cm;text-align:justify;font-size:10.0pt;font-family:Arial, sans-serif"><span style="font-size:11.0pt;line-height:150%">Appropriate judgement</span></li> <li style="line-height:150%;margin-top:0.0cm;margin-right:0.0cm;margin-bottom:0.0cm;text-align:justify;font-size:10.0pt;font-family:Arial, sans-serif"><span style="font-size:11.0pt;line-height:150%">Planning from mid to long-term viewpoint </span></li> <li style="line-height:150%;margin-top:0.0cm;margin-right:0.0cm;margin-bottom:0.0cm;text-align:justify;font-size:10.0pt;font-family:Arial, sans-serif"><span style="font-size:11.0pt;line-height:150%">Understand how content works on a social web </span></li> <li style="line-height:150%;margin-top:0.0cm;margin-right:0.0cm;margin-bottom:0.0cm;text-align:justify;font-size:10.0pt;font-family:Arial, sans-serif"><span style="font-size:11.0pt;line-height:150%">Excellent verbal and written communication skills </span></li> <li style="line-height:150%;margin-top:0.0cm;margin-right:0.0cm;margin-bottom:0.0cm;text-align:justify;font-size:10.0pt;font-family:Arial, sans-serif"><span style="font-size:11.0pt;line-height:150%">Strong project management skills with the ability to supervise multiple projects </span></li> </ul> <p style="line-height:150%;margin:0.0cm;text-align:justify;font-size:10.0pt;font-family:Arial, sans-serif"> </p> <p style="line-height:150%;margin:0.0cm;text-align:justify;font-size:10.0pt;font-family:Arial, sans-serif"><span style="font-size:11.0pt;line-height:150%">THIS APPOINTMENT WILL BE MADE IN LINE WITH THE COMPANY’S <strong>EMPLOYMENT EQUITY </strong>POLICY</span></p> <p style="line-height:150%;margin:0.0cm;text-align:justify;font-size:10.0pt;font-family:Arial, sans-serif"><strong><span style="font-size:11.0pt;line-height:150%"> </span></strong></p> <p style="line-height:150%;margin:0.0cm;text-align:justify;font-size:10.0pt;font-family:Arial, sans-serif"><strong><span style="font-size:11.0pt;line-height:150%"> </span></strong><span style="font-size:11.0pt;line-height:150%"> </span></p> <p style="line-height:150%;margin:0.0cm;text-align:justify;font-size:10.0pt;font-family:Arial, sans-serif"><strong><span style="font-size:11.0pt;line-height:150%">Closing Date: 23 July 2026</span></strong></p>