About this role
At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world. <div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>Job Overview</b></H2> </div><div><p>A Quality & Reliability Engineer Supervisor uses their engineering skills to assist in issues related to the Quality of the product. This job also involves leveraging advanced technical skills to resolve issues related to the product to meet quality goals. </p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>Job Requirements</b></H2> </div><div><ul> <li>Apply experience in process compliance and auditing. Proficient problem-solving and research skills (attention to detail and report writing).</li> <li>Development multiple tasks and accomplish them in a timely manner.</li> <li>Ability to work on own initiative with remote administration.</li> <li>Apply a skilled Lead Auditor with experience in conducting quality system audits.</li> <li>Apply excellent communication and interpersonal skills.</li> <li>Organized with a strong ability to prioritize tasks and work on the initiative.</li> <li>Apply knowledge of ISO 13485 and FDA quality requirements. </li> <li>Develop and implement world class quality processes in the Quality System in <br>support of business requirements, working closely with site Quality leaders. <br>• As a site matures (such as moving from component manufacturing to finished device <br>manufacturing) lead the development of the site Quality System to meet additional <br>requirements. <br>• Ensure all aspects of the sites QMS (Management Reviews, Internal Audits and <br>Supplier Management, etc.) comply with global quality procedures. <br>• Represent quality at customer meetings; represent the Global Quality organization <br>and be able to outline the Creganna Quality system and principles as part of business <br>proposals, QBRs, etc. <br>• Responsible for scheduling, planning, conducting, communicating, and reporting on <br>global internal audit results. <br>• Communicate closely with the Project Management Office to be aware of NPI / <br>transfers to sites that could affect the QMS, and plan for such changes. <br>• Support the implementation of electronic quality and other systems that could affect <br>the QMS. <br>• Serve as quality approver on engineering change orders (ECO) / document change <br>orders (DCO), training matrices and other documents as requested</li> </ul></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>What your background should look like</b></H2> </div><div><p>Core Competencies <br>• Technical Learning - Picks up on technical things quickly; can learn new skills and <br>knowledge; is good at learning new industry, company, product, or technical <br>knowledge; does well in technical courses and seminars. <br>• Problem Solving- Uses rigorous logic and methods to solve difficult problems with <br>effective solutions; probes all fruitful sources for answers; can see hidden problems; <br>is excellent at honest analysis; looks beyond the obvious and doesn’t stop at the first <br>answers. <br>• Ethics and Values - Adheres to an appropriate (for the setting) and effective set of <br>core values and beliefs during both good and bad times; acts in line with those <br>values; rewards the right values and disapproves of others; practices what he/she <br>preaches. <br>• Action Oriented - Enjoys working hard; is action oriented and full of energy for the <br>things that he/she sees as challenging; not fearful of acting with a minimum of <br>planning; seizes more opportunities than others. <br>• Job Specific Knowledge, Skills and Abilities <br>Knowledge - NCMRs/CARs/CAPA, Customer Complaints per million, Quantity of <br>returned product (RMAs), DPPM, DLPM. <br>Skills- Skills are the proficiency to perform a certain task. <br>Abilities- Abilities are an underlying, enduring trait useful for performing tasks (oral <br>comprehension, understanding information and ideas). <br>• Language: Bilingual English (Advanced) / Spanish. <br>• Experience in process compliance and auditing. Proficient problem solving and <br>research skills. <br>• Manage multiple tasks and accomplish them in a timely manner. <br>• Ability to work on own initiative with remote administration. <br>• Act as a skilled Lead Auditor with experience in conducting quality system audits. <br>• Excellent technical "hands-on" skills. <br>• Excellent communication and interpersonal skills. <br>• Highly organized with strong ability to prioritize tasks and work on initiative. <br>• Ability to evaluate information gathered from observation, experience, reasoning <br>and/or communication. Demonstrated clarity, accuracy, independent judgment and <br>thoroughness. <br>• Strong knowledge of ISO 13485 and FDA quality requirements. <br>• Excellent attention to detail and report writing. <br>• Based in Costa Rica, but have the willingness to travel up to 20% of the time.. </p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>Competencies</b></H2> </div><div><div>Values: Integrity, Accountability, Inclusion, Innovation, Teamwork</div></div></div></div>