About this role
<p style="text-align:justify"><span style="font-family:Trebuchet MS, Helvetica, sans-serif"><span style="font-size:16.0px"><span style="color:#5d7fa3"><em><b>“The world is yours with Meliá”</b></em> </span></span></span></p> <p style="text-align:justify"> </p> <p style="text-align:justify"><span style="font-family:Trebuchet MS, Helvetica, sans-serif"><span style="font-size:16.0px">Joining Meliá is to embark on a journey without borders because the possibilities of growing and training here are endless. It is knowing that the world is yours and that you can work in many countries. And all with the feeling that you are part of a big family. </span></span></p> <p style="text-align:justify"> </p> <p style="text-align:justify"><span style="font-family:Trebuchet MS, Helvetica, sans-serif"><span style="font-size:16.0px">It means knowing that you have started one of the most exciting journeys of your life, a journey in which inspiration will always accompany you. Do you dare to be the owner of your professional career in an inspiring world? 😉🌟</span></span></p> <p style="text-align:justify"> </p> <p style="text-align:justify"><span style="font-family:Trebuchet MS, Helvetica, sans-serif"><span style="font-size:16.0px"><span style="color:#5d7fa3"><b>Because belonging to the great Meliá family is being VIP</b></span> </span></span></p> <p style="text-align:justify"><span style="font-family:Trebuchet MS, Helvetica, sans-serif"><span style="font-size:16.0px"> </span></span></p> <p style="text-align:justify"><span style="font-family:Trebuchet MS, Helvetica, sans-serif"><span style="font-size:16.0px">You will enjoy <span style="color:#e9a579"><b>My MeliáRewards</b></span> which is the exclusive loyalty programme for our employees with exclusive benefits and advantages. </span></span></p> <p style="text-align:justify"><span style="font-family:Trebuchet MS, Helvetica, sans-serif"><span style="font-size:16.0px"> </span></span></p> <p style="text-align:justify"><span style="font-family:Trebuchet MS, Helvetica, sans-serif"><span style="font-size:16.0px">In addition, enjoy the <span style="color:#e9a579"><b>My MeliáBenefits</b></span> programme: with flexible remuneration, exclusive discounts on a variety of products and services, active and healthy lifestyles, and charitable initiatives. Be as proud to belong to Meliá as we are of you 😉 </span></span></p> <p style="text-align:justify"><span style="font-family:Trebuchet MS, Helvetica, sans-serif"><span style="font-size:16.0px"> </span></span></p> <p><span style="font-family:verdana, geneva, sans-serif;font-size:10.0pt">Tucked away within a lush polo estate in Dubai, Meliá Desert Palm is a luxury urban resort where wellness, personalised service, and meaningful experiences come together.</span><br><span style="font-family:verdana, geneva, sans-serif;font-size:10.0pt">At Meliá Desert Palm Dubai, every dining experience is thoughtfully curated to reflect the sophistication, warmth, and personalized service that define our resort. From relaxed breakfasts to memorable evening experiences, our Food & Beverage team plays a vital role in creating moments that leave a lasting impression on our guests.</span><br><span style="font-family:verdana, geneva, sans-serif;font-size:10.0pt">We are looking for an enthusiastic and service-driven Waiter / Waitress to join our Food & Beverage operations and deliver exceptional guest experiences at every table, providing attentive, personalised service and maintaining the highest standards across our dining venues.</span></p> <p><strong><span style="font-family:verdana, geneva, sans-serif;font-size:10.0pt">What will you be doing?</span></strong></p> <ul> <li style="font-family:verdana, geneva, sans-serif;font-size:10.0pt"><span style="font-family:verdana, geneva, sans-serif;font-size:10.0pt">Work as a team with colleagues across all departments to ensure timely service and a smooth running operation.</span></li> <li style="font-family:verdana, geneva, sans-serif;font-size:10.0pt"><span style="font-family:verdana, geneva, sans-serif;font-size:10.0pt">Understand and adhere to all hotel policies and Standard Operating Procedures with regard to guest service, operational flow, personal discipline and grooming.</span></li> <li style="font-family:verdana, geneva, sans-serif;font-size:10.0pt"><span style="font-family:verdana, geneva, sans-serif;font-size:10.0pt">Offer a consistently warm, professional welcome and farewell to guests on their arrival at and departure from the catering area, maintaining impeccable posture and presentation at all times.</span></li> <li style="font-family:verdana, geneva, sans-serif;font-size:10.0pt"><span style="font-family:verdana, geneva, sans-serif;font-size:10.0pt">Have the bill ready when requested and strictly follow set procedures for collecting payment for restaurant bills, depending on the method of payment.</span></li> <li style="font-family:verdana, geneva, sans-serif;font-size:10.0pt"><span style="font-family:verdana, geneva, sans-serif;font-size:10.0pt">Check out with your Supervisor before leaving your station or floor.</span></li> <li style="font-family:verdana, geneva, sans-serif;font-size:10.0pt"><span style="font-family:verdana, geneva, sans-serif;font-size:10.0pt">Complete closing duties, including storing all reusable goods, breaking down goods, cleaning all equipment and areas, returning equipment to proper locations, locking refrigerators, restocking items, turning off lights, locking doors, and completing the daily cleaning checklist.</span></li> <li style="font-family:verdana, geneva, sans-serif;font-size:10.0pt"><span style="font-family:verdana, geneva, sans-serif;font-size:10.0pt">Maintain full knowledge of the service and facilities provided by the hotel in order to answer any questions guests may have.</span></li> <li style="font-family:verdana, geneva, sans-serif;font-size:10.0pt"><span style="font-family:verdana, geneva, sans-serif;font-size:10.0pt">Follow all safety policies to ensure a safe work area.</span></li> <li style="font-family:verdana, geneva, sans-serif;font-size:10.0pt"><span style="font-family:verdana, geneva, sans-serif;font-size:10.0pt">Follow all reasonable work-related requests made by a Supervisor or Manager, which may fall outside normal job activities, to achieve complete guest satisfaction throughout the hotel.</span></li> <li style="font-family:verdana, geneva, sans-serif;font-size:10.0pt"><span style="font-family:verdana, geneva, sans-serif;font-size:10.0pt">Maintain your station in accordance with hotel standards at all times.</span></li> <li style="font-family:verdana, geneva, sans-serif;font-size:10.0pt"><span style="font-family:verdana, geneva, sans-serif;font-size:10.0pt">Develop a complete knowledge of the menus.</span></li> <li style="font-family:verdana, geneva, sans-serif;font-size:10.0pt"><span style="font-family:verdana, geneva, sans-serif;font-size:10.0pt">Learn and correctly use the Point of Sale equipment and follow established procedures.</span></li> <li style="font-family:verdana, geneva, sans-serif;font-size:10.0pt"><span style="font-family:verdana, geneva, sans-serif;font-size:10.0pt">Maintain strict security measures when entering guest rooms to respect the privacy rights of our guests.</span></li> <li style="font-family:verdana, geneva, sans-serif;font-size:10.0pt"><span style="font-family:verdana, geneva, sans-serif;font-size:10.0pt">Actively participate in all training and meetings to continually develop professional skills and increase guest satisfaction.</span></li> <li style="font-family:verdana, geneva, sans-serif;font-size:10.0pt"><span style="font-family:verdana, geneva, sans-serif;font-size:10.0pt">Welcome and acknowledge all guests according to company standards; speak with others using clear, professional language, and answer telephones using appropriate etiquette.</span></li> <li style="font-family:verdana, geneva, sans-serif;font-size:10.0pt"><span style="font-family:verdana, geneva, sans-serif;font-size:10.0pt">Carry out all instructions and tasks assigned by the position's immediate superior, as well as any other responsibilities as required by the role.</span></li> </ul> <p><strong><span style="font-family:verdana, geneva, sans-serif;font-size:10.0pt">What are we looking for?</span></strong></p> <ul> <li style="font-family:verdana, geneva, sans-serif;font-size:10.0pt"><span style="font-family:verdana, geneva, sans-serif;font-size:10.0pt">At least 1-3 years of experience in a similar role.</span></li> <li style="font-family:verdana, geneva, sans-serif;font-size:10.0pt"><span style="font-family:verdana, geneva, sans-serif;font-size:10.0pt">High School Diploma or equivalent.</span></li> <li style="font-family:verdana, geneva, sans-serif;font-size:10.0pt"><span style="font-family:verdana, geneva, sans-serif;font-size:10.0pt">Hands-on experience with cash register and ordering information systems.</span></li> <li style="font-family:verdana, geneva, sans-serif;font-size:10.0pt"><span style="font-family:verdana, geneva, sans-serif;font-size:10.0pt">Attentiveness and patience with guests.</span></li> <li style="font-family:verdana, geneva, sans-serif;font-size:10.0pt"><span style="font-family:verdana, geneva, sans-serif;font-size:10.0pt">Strong organizational and multitasking skills, with the ability to perform well in a fast-paced environment.</span></li> <li style="font-family:verdana, geneva, sans-serif;font-size:10.0pt"><span style="font-family:verdana, geneva, sans-serif;font-size:10.0pt">Active listening and effective communication skills.</span></li> <li style="font-family:verdana, geneva, sans-serif;font-size:10.0pt"><span style="font-family:verdana, geneva, sans-serif;font-size:10.0pt">A strong sense of teamwork.</span></li> <li style="font-family:verdana, geneva, sans-serif;font-size:10.0pt"><span style="font-family:verdana, geneva, sans-serif;font-size:10.0pt">Flexibility to work shifts, weekends, and public holidays.</span></li> </ul><p style="text-align:justify"><span style="font-size:16.0px"><span style="font-family:Trebuchet MS, Helvetica, sans-serif"> </span></span></p> <p style="text-align:justify"><span style="font-size:16.0px"><span style="font-family:Trebuchet MS, Helvetica, sans-serif"><span style="color:#5d7fa3"><b>At Meliá we are all VIP</b></span> 🌟</span></span></p> <p style="text-align:justify"><span style="font-size:16.0px"><span style="font-family:Trebuchet MS, Helvetica, sans-serif"> </span></span></p> <p style="text-align:justify"><span style="font-size:16.0px"><span style="font-family:Trebuchet MS, Helvetica, sans-serif">Great professionals who make everyday life easier and exceptional. From the junior to the most senior, all of them have unique and important qualities that make working at Meliá an opportunity for constant growth and a passport to create your future wherever you want. </span></span></p> <p style="text-align:justify"><span style="font-size:16.0px"><span style="font-family:Trebuchet MS, Helvetica, sans-serif"> </span></span></p> <p style="text-align:justify"><span style="font-size:16.0px"><span style="font-family:Trebuchet MS, Helvetica, sans-serif">Our warmth, proximity and passion for what we do make working at Meliá an unforgettable experience, full of emotional moments and always with the feeling that you belong to a big family where we have people like you, <b><span style="color:#e9a579">VIP</span> </b>People. </span></span></p> <p style="text-align:justify"><span style="font-size:16.0px"><span style="font-family:Trebuchet MS, Helvetica, sans-serif"> </span></span></p> <p style="text-align:justify"><span style="font-size:16.0px"><span style="font-family:Trebuchet MS, Helvetica, sans-serif"><em>At Meliá Hotels International, we are committed to <b><span style="color:#e9a579">equal opportunities between women and men</span></b> in the workplace, with the commitment of management and the principles contained in Human Resources policies. We also prioritize disseminating throughout the entire staff a corporate culture committed to effective equality, and raising awareness about the need to act jointly and globally.</em></span></span></p> <p style="text-align:justify"> </p> <p style="text-align:justify"><span style="font-size:16.0px"><span style="font-family:Trebuchet MS, Helvetica, sans-serif"><em>We promote our commitment to <span style="color:#e9a579"><b>equality and diversity</b></span>, avoiding any kind of dicrimination, especially related to reasons of disability, race, religion, gender, or age. We believe that <span style="color:#e9a579"><b>diversity and inclusion among our employees are essential for our success as a global company</b></span>.</em></span></span></p> <p style="text-align:justify"> </p> <p style="text-align:justify"><span style="font-size:16.0px"><span style="font-family:Trebuchet MS, Helvetica, sans-serif"><em>Additionally, we support the sustainable growth of our industry through <span style="color:#e9a579"><b>a socially responsible team</b></span>. In this sense, our motto is "<span style="color:#e9a579"><b>Towards a sustainable future, from a responsible present</b></span>". Thanks to al our collaborators, we make it possible.</em> </span></span></p> <p style="text-align:justify"><span style="font-size:16.0px"><span style="font-family:Trebuchet MS, Helvetica, sans-serif"> </span></span></p> <p style="text-align:justify"><span style="font-size:16.0px"><span style="font-family:Trebuchet MS, Helvetica, sans-serif">If you want to be “<span style="color:#e9a579"><b>Very Inspiring People</b></span>“, follow us on: </span></span></p> <p style="text-align:justify"><span style="font-size:16.0px"><span style="font-family:Trebuchet MS, Helvetica, sans-serif"> </span></span></p> <p style="text-align:justify"><span style="font-size:16.0px"><span style="font-family:Trebuchet MS, Helvetica, sans-serif"><b><a href="https://www.instagram.com/meliacareers/"><span style="color:#5d7fa3">INSTAGRAM</span></a> – <a href="https://www.tiktok.com/@meliahotels?_t=8jtyn0EQWQ5&_r=1" target="_blank"><span style="color:#5d7fa3">TIKTOK</span> </a>– <a href="https://www.linkedin.com/company/melia-hotels-international/mycompany/"><span style="color:#5d7fa3">LINKEDIN</span></a> – <a href="https://uk.indeed.com/cmp/Meli%C3%A1-Hotels-International-1"><span style="color:#5d7fa3">INDEED</span></a> – <a href="https://www.glassdoor.co.uk/Overview/Working-at-Meli%C3%A1-Hotels-International-EI_IE665085.11,37.htm"><span style="color:#5d7fa3">GLASSDOOR</span></a></b></span></span></p>