About this role
Job summary
Copilot said:
Introduction to the RoleAt Ribble Court Care Home, we are committed to providing an exceptional experience for residents, families and colleagues. We are looking for an organised, professional and friendly Administrator to join our team and play a key role in supporting the day-to-day operations of the home.
As the first point of contact for many visitors, residents and external stakeholders, you will help ensure the home operates efficiently by providing high-quality administrative support across a range of functions including payroll, HR administration, compliance and customer service. This is an excellent opportunity for someone who enjoys a varied role and takes pride in delivering outstanding organisational support.
Main duties of the job
We are seeking an experienced and highly organised Administrator to join our team at Ribble Court Care Home.
The successful candidate will be responsible for supporting the home's administration systems and processes, ensuring records are maintained accurately and confidentially. Working closely with the Home Manager and wider team, you will contribute to the smooth and effective operation of the service while providing a professional and welcoming experience for residents, families, colleagues and visitors.
This role requires excellent attention to detail, strong communication skills and the ability to manage multiple priorities within a busy care home environment.
About us
At Sandstone Care Group, we are committed to providing an exceptional environment for both residents and staff, fostering a setting where care is delivered to the highest standards. Our stunning, purpose-built 53-bed care home boasts state-of-the-art facilities, including a coffee shop/bistro, a hair and nail salon, separate dining and lounge areas, and beautifully landscaped gardens. We specialize in providing high-quality specialist/complex nursing care and residential dementia care on dedicated floors, with a steadfast focus on person-centred care tailored to the unique needs and wishes of each resident.
Sandstone employees enjoy a range of benefits:
Free uniform. Free Meals*. Free DBS.Discounts on the high street* - with retailers like Asda, Costa and ArgosRefer-a-Friend - and get a £250 bonusFlexible pay* - choose when you are paid, and get money management tips tooFree wellbeing programme - helping you look after your physical and mental healthEmployee recognition scheme - we recognise and reward great workPension scheme - helping you plan for your retirementIn-house training - on-going face-to-face training, tailored to youCareer opportunities - The chance to make your mark and play a key role*Overtime is paid for working over fulltime hours. Free meals are given if working over an 8 hour shift and are subject to terms and conditions. Discounts are accessed using our Reward Me app. Flexible pay is available via STREAM.
Job description Job responsibilities
Main Duties of the JobProvide comprehensive administrative support to the Home Manager and wider management team.Maintain accurate and confidential resident, employee and service records.Support payroll processes and ensure relevant information is processed accurately and within required timescales.Assist with recruitment administration, onboarding processes and pre-employment compliance checks.Maintain HR records and support the administration of employee documentation and personnel files.Monitor and maintain occupancy records, resident admissions information and room allocation systems.Ensure documentation is organised, up to date and compliant with regulatory and company requirements.Provide professional reception and front-of-house support, welcoming visitors and responding to enquiries.Handle telephone, email and written correspondence in a professional and timely manner.Liaise with external organisations, regulators, suppliers and healthcare professionals as required.Support the production of reports, audits and management information.Assist with the coordination of meetings, diaries and administrative projects.Maintain office systems, filing arrangements and data management processes.Ensure confidential information is handled securely and in accordance with data protection requirements.Contribute to the smooth and efficient operation of the home through effective organisational support.Uphold the values, policies and standards of Ribble Court Care Home and Sandstone Care Group at all times.Undertake any other duties reasonably required to support the effective operation of the home.
Person Specification
Experience Essential
What are we looking for? Strong administrative skills and experience in a generalist administrative role. Proficiency in payroll processing and HR processes, with a good understanding of customer service. Highly organised, detail-oriented, and able to confidently communicate both in writing and over the phone. Ability to multi-task in a fast-paced environment and work independently. Comfortable using various systems to input and manage data. If you're ready to make a difference and be part of a supportive and growing team, we'd love to hear from you!
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name Sandstone Care Group
Address Ribble Court Care Home
150 Liverpool Old Road
Much Hoole
Preston
Lancashire
PR4 4QB
United Kingdom
Employer's website https://www.sandstonecare.co.uk/ (Opens in a new tab)