About this role
Job summary HR Administrator Role: The HR Administrator plays a key role in supporting the day-to-day operations of the Employee Relations Team. This role requires strong organisational skills, attention to detail, and the ability to handle sensitive information with confidentiality. Duties and Responsibilities: Management of the HR inbox and phoneline which is the first point of contact for general queries Ensuring queries are responded to within efficient timescales and identifying high priority emails which need to be escalated appropriately Maintain accurate and up-to-date employee records and ER systems Prepare and review HR documentation, such as Contracts of Employment, Offer Letters, Absence Review Invites, Maternity confirmation letters Conduct calls with company leavers to support employee retention strategies Issue company feedback surveys, collate data, and prepare results to be shared with senior stakeholders Support formal ER meetings through the provision of clear and accurate notetaking Provide administrative support to the ER advisors and management team Responding to reference request for current and previous employees
Main duties of the job The HR Administrator plays a key role in supporting the day-to-day operations of the Employee Relations Team. This role requires strong organisational skills, attention to detail, and the ability to handle sensitive information with confidentiality. Duties include managing the HR inbox and phoneline, ensuring queries are responded to efficiently, maintaining accurate employee records, and preparing HR documentation. Additional responsibilities involve conducting calls with company leavers, issuing feedback surveys, supporting formal ER meetings, and providing administrative support to the ER advisors and management team. Essential skills include strong organisational and time management capabilities, previous experience in an Employee Relations function, foundational knowledge of employment law, and proficiency in Microsoft Office. A CIPD Level 3 qualification and experience in the Social Care sector are desirable.
About us Akari Care is committed to providing quality employment experiences within the healthcare sector. They value individuals who share in their company values and show a personalised approach to the role and colleagues. Akari Care expects candidates to treat people in a kind and caring way, to be trusted within their roles, and to display community spirit. The organisation offers an opportunity for HR professionals to play a critical role in supporting the Employee Relations Team's operations, focusing on handling sensitive information with confidentiality and maintaining high organisational standards.
Job description Job responsibilities
HR Administrator
Role:
The HR Administrator plays a key role in supporting the day-to-day operations of the Employee Relations Team. This role requires strong organisational skills, attention to detail, and the ability to handle sensitive information with confidentiality.
Duties and Responsibilities:
Management of the HR inbox and phoneline which is the first point of contact for general queries Ensuring queries are responded to within efficient timescales and identifying high priority emails which need to be escalated appropriately Maintain accurate and up-to-date employee records and ER systems Prepare and review HR documentation, such as Contracts of Employment, Offer Letters, Absence Review Invites, Maternity confirmation letters Conduct calls with company leavers to support employee retention strategies Issue company feedback surveys, collate data, and prepare results to be shared with senior stakeholders Support formal ER meetings through the provision of clear and accurate notetaking Provide administrative support to the ER advisors and management team Responding to reference request for current and previous employees Assist with HR projects and initiatives as required
Essentials:
Strong organisational and time management skills Previous experience working within an Employee Relations function Foundational knowledge of employment law and ER best practices Proficiency in Microsoft Office, excel and word applications Capable of generate reports and data when required
Desirable:
CIPD Level 3 (or working towards) Experience within the Social Care sector is advantageous but not a necessity
Above all we are looking for someone that shares in our company values. Applicants will need a personalised approach to both the role and other Colleagues, who treats people in a kind & caring way, can be trusted within their role displaying community spirit.
Person Specification
Qualifications Essential
Essentials for the position include strong organizational and time management skills, prior experience within an Employee Relations function, foundational knowledge of employment law, and proficiency in Microsoft Office applications such as Excel and Word. Desirables include a CIPD Level 3 qualification or working towards it, and experience within the Social Care sector is advantageous though not a requirement.
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name Akari Care Limited
Address Akari Care
Leeds
LS11 5DZ
United Kingdom
Employer's website https://www.akaricare.co.uk (Opens in a new tab)