About this role
Overview We are seeking a proactive and detail-oriented Prospecting Support Virtual Assistant to support a NYC-based sales team with outbound prospecting and lead management. This role is ideal for someone who is organized, process-driven, and comfortable working with data, outreach tools, and structured follow-up systems. You will play a key role in ensuring consistent and efficient communication with prospective customers while maintaining accurate records of all outreach activity. Key Responsibilities Lead Management & Data Organization ● Maintain and manage a master list of prospective customers ● Clean, organize, and update prospect data regularly ● Research and enrich missing contact information (e.g., email addresses, company details) Outreach & Communication ● Send initial outreach emails using pre-approved templates ● Personalize messaging where required while maintaining brand tone ● Ensure timely and professional communication with prospects Tracking & Follow-Ups ● Track outreach activity, responses, and follow-ups in a centralized system ● Manage follow-up cadence to ensure no leads are missed ● Update lead statuses and maintain accurate records at all times Reporting & Coordination ● Maintain clear and consistent reporting on outreach activity and results ● Identify and flag interested or qualified leads ● Route qualified prospects to the appropriate internal team members Requirements Core Skills ● Strong organizational and data management skills ● High attention to detail and accuracy ● Ability to manage multiple tasks and follow structured processes ● Comfortable working with spreadsheets and tracking systems Experience ● Previous experience in a virtual assistant, sales support, lead generation or administrative role ● Experience with CRM systems, outreach tools or lead tracking platforms is preferred ● Familiarity with email outreach and prospecting workflows is a plus Communication ● Strong written English skills (this role involves regular email communication) ● Ability to communicate clearly, professionally, and confidently Working Requirements ● Available to work full-time (9:00 AM – 5:00 PM EST) ● Reliable internet connection and remote work setup ● Comfortable working in a structured, process-driven environment Ideal Candidate Profile ● Proactive and self-motivated ● Detail-oriented and highly organized ● Comfortable with repetitive tasks and follow-up systems ● Confident working with data and communication tools ● Able to take ownership of outreach tracking and reporting