About this role
<div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>Your Role in the Healthcare Journey</b></H2> </div><div><ul type="square"> <li>Carry out installations and system commissioning, ensuring full functionality from the outset.</li> <li>Perform corrective and preventive maintenance to guarantee optimal system performance.</li> <li>Troubleshoot and resolve technical issues efficiently during on-site interventions.</li> <li>Monitor installation quality and proactively identify and report potential improvements.</li> <li>Provide basic technical training to customers following installation.</li> <li>Act as a trusted advisor to laboratories, ensuring proper use and performance of Sysmex solutions.</li> <li>Support Sales and Marketing teams during congresses, workshops, and customer events.</li> <li>Contribute to business growth by supporting customer retention and identifying service-related opportunities.</li> <li>Manage and maintain spare parts stock (car stock/workshop) to ensure rapid response times.</li> <li>Accurately document and report all service and installation activities.</li> <li>Ensure proper management of packaging and waste generated during field activities.</li> </ul></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>Your Profile to Shape the Future of Healthcare</b></H2> </div><div><ul type="square"> <li>University degree or equivalent in engineering or biosciences</li> <li>At least 5 years of professional experience in IVD sector, preferably within a multinational organization</li> <li>At least 5 years of experience as a Field Service Engineer in haematology analysers</li> <li>Advanced certificate in electronics and/or equivalent industry experience</li> <li>Technical knowledge of electronic equipment (preferably IVD). MS Office, database</li> <li>Languages: Greek native, English fluent</li> <li>Proven ability to work independently in the field while collaborating effectively with internal teams</li> <li>Proven hands-on experience in installation, maintenance, troubleshooting and repair of technical equipment</li> <li>Experience working with service documentation, quality procedures and safety, health and environmental regulations</li> </ul> <p> </p></div></div></div>