About this role
<div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px">External Job Description</H2> </div><div><p>Job Responsibilities</p> <p>1. Quality Assurance (In-Process & Systems)<br> •Ensure transformers are manufactured as per applicable IS/IEC/ANSI/NEMA specifications.<br> •Lead in-process quality checks and non-conformance management.<br> •Develop and implement Quality Assurance Plans (QAPs), PFMEA, Control Plans, and Process Flow Diagrams.<br> •Handle customer inspections and audits independently.<br> •Conduct process audits, documentation audits, and system audits.<br> •Manage internal NCs and customer complaints using RCA and CAPA tools (5-Why, Fishbone).<br> •Support design reviews and identify manufacturing checkpoints.<br> •Knowledge of manufacturing processes for Dry and Oil-cooled Transformers, including those used in VFD applications.<br> •Maintain calibration and upkeep of QA instruments and in-process setups.<br> •Coordinate compliance with ISO 9001:2015 and Integrated Management System (IMS) documentation.<br> •Knowledge on Routine, Type, and Special Testing up to 132kV class transformers.<br> •Prepare and Review SOPs, procedures and Work instructions.<br> •Develop check sheets, formats and procedures for complex transformers (e.g., multi-winding, special designs).<br> •Handle technical customer interactions related to inspections, testing, and quality issues.<br> •Ensure accuracy, reliability, and traceability of test results through robust QC systems.<br> •Provide technical support to New Product Development (NPD) teams.<br> 2. ISO systems Responsibilities<br> •Liaise with QCIN and certification bodies.<br> •manage training needs and conduct internal quality audits.<br> •Ensure process compliance with ISO 9001 standards.<br> 3. Team Leadership & Development<br> •Recruit, train, and mentor a team of QA engineers and technicians.<br> •Define team roles, set performance expectations, and conduct evaluations.<br> •Develop competency matrix and training plans.<br> •Cultivate a high-performance and quality-focused team culture.<br> 4. Customer Complaint & Field Failure Analysis<br> •Lead investigation and resolution of customer complaints and field return failures.<br> •Analyse defect trends using QA metrics, Pareto charts, and other tools.<br> •Implement effective corrective and preventive actions (CAPA).<br> •Ensure timely feedback to production to prevent recurrence.<br> 5. Resource and Equipment Management<br> •Ensure all QA equipment is properly calibrated and maintained.<br> •Plan procurement of consumables and equipment.<br> •Optimize resource allocation and manage departmental budgets.</p> </div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px">Competencies</H2> </div><div><div>Championing Customer Needs</div><div>Driving Continuous Improvement</div><div>Managing Resources</div><div>Critical Thinking</div><div>Communicating Effectively</div><div>Solving Complex Problems</div><div>Delivering High Quality Work</div></div></div></div>