About this role
<div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px">External Job Description</H2> </div><div><p><strong><u>Sales</u></strong></p> <ul> <li>Implement the defined PJP plan for the allocated geography</li> <li>Regular interaction to understand and resolve OE queries</li> </ul> <p> </p> <p><strong><u>Service</u></strong></p> <ul> <li>Visit OE plants and assemblers to understand quality and rejection related issues</li> <li>Coordinate with the assembly line staff to collect feedback about the products</li> <li>Obtain and examine all relevant information to assess validity of complaints and to determine possible causes.</li> <li>Coordinate with internal QA, OEM Quality and Assembly point of OEMs to analyze and resolve quality concerns</li> </ul> <ul> <li>Refer unresolved quality complaints and rejects to designated departments for further investigation.</li> <li>Update and track status of complaints related data on SAP</li> </ul> <p><strong><u> </u></strong></p> <p><strong><u>Commercial</u></strong></p> <ul> <li>Ensure 100% line rejection accounting on a monthly basis</li> <li>Follow up with Commercial team to prepare invoice and ensure accuracy of details</li> <li>Verify all transactions related data to avoid discrepancy during billing.</li> <li> Assist Commercial department in Collections as needed</li> <li>Assist in getting timely receipt of advance payments from the OEMs</li> <li>Coordinate with Commercial on compliance related aspects</li> <li>Collect necessary documentation from the OE</li> <li>Support Commercial to reconcile issues in billing, discrepancies etc.</li> </ul> <p><strong><u> </u></strong></p> <p><strong><u>Inventory Management and Logistics</u></strong></p> <ul> <li>Assist the Key Account Manager to plan the delivery schedule</li> <li>Coordinate with the internal Logistics/ Transporters to arrange and direct delivery of products.</li> <li>Provide the CFA with a daily plan for dispatch of goods to the OEMs.</li> <li>Follow up with transporter to ensure timely dispatch and delivery of goods to OEMs.</li> <li>Check stock levels and reorder merchandise as necessary</li> <li>Provide inputs to the Key Account Manager to push for selling excess capacity, where available.</li> <li>Manage buffer stock with the CFA</li> <li>Conduct monthly audits on the CFA to ensure adherence to stocking, compliances and billing/ invoicing.</li> </ul></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px">Competencies</H2> </div><div><div>Salesforce</div><div>Salesforce Development</div><div>Salesforce Management</div><div>Strategic Sales Planning</div></div></div></div>