About this role
<p><span style="font-family:Arial, Helvetica, sans-serif"><span style="font-size:14.0px"><span style="color:#000000">Working alongside a wonderful team at The Peninsula Tokyo, we are seeking a Door Attendant to achieve the company’s objectives and create a memorable guest experience.</span></span></span></p> <p> </p> <ul> <li><span style="font-family:Arial, Helvetica, sans-serif"><span style="font-size:14.0px"><span style="color:#000000">Work for a highly prestigious hotel in Guest Service team.</span></span></span></li> <li><span style="font-family:Arial, Helvetica, sans-serif"><span style="font-size:14.0px"><span style="color:#000000">Staff at The Peninsula Tokyo are talented, highly motivated, dedicated to excellence and have an aptitude for languages.</span></span></span></li> </ul> <p> </p> <p><span style="font-family:Arial, Helvetica, sans-serif"><span style="font-size:14.0px"><span style="color:#000000"><strong>Key Accountabilities</strong></span></span></span></p> <ul> <li><span style="font-family:Arial, Helvetica, sans-serif"><span style="font-size:14.0px"><span style="color:#000000">Greet approaching vehicles, open doors and greets all guests entering into the hotel.</span></span></span></li> <li><span style="font-family:Arial, Helvetica, sans-serif"><span style="font-size:14.0px"><span style="color:#000000">Arrange taxi services.</span></span></span></li> <li><span style="font-family:Arial, Helvetica, sans-serif"><span style="font-size:14.0px"><span style="color:#000000">Control the hotel parking.</span></span></span></li> </ul> <p> </p> <p><span style="font-family:Arial, Helvetica, sans-serif"><span style="font-size:14.0px"><span style="color:#000000">Example of Shift</span></span></span></p> <p><span style="font-family:Arial, Helvetica, sans-serif"><span style="font-size:14.0px"><span style="color:#000000">A 7:00-16:00 / B 13:30-22:30 </span></span></span></p> <p> </p> <p><span style="font-family:Arial, Helvetica, sans-serif"><span style="font-size:14.0px"><span style="color:#000000">It is an important role that involves the first face-to-face contact with guests. It leads to many rewarding experience. If it fits into one of your areas of expertise and you would like to enhance the following skills, we welcome your application. </span></span></span></p> <p> </p> <p><span style="font-family:Arial, Helvetica, sans-serif"><span style="font-size:14.0px"><span style="color:#000000">Teamwork</span></span></span></p> <ul> <li><span style="font-family:Arial, Helvetica, sans-serif"><span style="font-size:14.0px"><span style="color:#000000">Working closely with the parking team.</span></span></span></li> <li><span style="font-family:Arial, Helvetica, sans-serif"><span style="font-size:14.0px"><span style="color:#000000">Smoothly guide our guests' cars in/out and stand-by at the front entrance to greet arriving guests, get their car keys, and arrange parking. </span></span></span></li> </ul> <p> </p> <p><span style="font-family:Arial, Helvetica, sans-serif"><span style="font-size:14.0px"><span style="color:#000000">Multi-tasking Skills</span></span></span></p> <ul> <li><span style="font-family:Arial, Helvetica, sans-serif"><span style="font-size:14.0px"><span style="color:#000000">Not only greeting and welcoming guests, you are required to arrange taxi, airport pick-up vehicles as requested. You also need to keep track on traffic information and respond flexibly.</span></span></span></li> </ul> <p> </p> <p><span style="font-family:Arial, Helvetica, sans-serif"><span style="font-size:14.0px"><span style="color:#000000">Information Management Skills</span></span></span></p> <ul> <li><span style="font-family:Arial, Helvetica, sans-serif"><span style="font-size:14.0px"><span style="color:#000000">Review the shared information on the web at the beginning of the shift and communicate verbally with your supervisor for special reminders.</span></span></span></li> <li><span style="font-family:Arial, Helvetica, sans-serif"><span style="font-size:14.0px"><span style="color:#000000">You need to be aware of traffic information at all times (e.g. where traffic jams occur, where roadblocks are, etc.).</span></span></span></li> </ul> <p> </p> <p><span style="font-family:Arial, Helvetica, sans-serif"><span style="font-size:14.0px"><span style="color:#000000">English Proficiency</span></span></span></p> <ul> <li><span style="color:#000000;font-family:Arial, Helvetica, sans-serif"><span style="font-size:14.0px">You might receive a lot of enquiries about directions every day. As most of our guests are from overseas, you will have many opportunities to communicate in English. </span></span></li> </ul> <p> </p> <p><span style="font-family:Arial, Helvetica, sans-serif"><span style="font-size:14.0px"><span style="color:#000000">Physical Strength</span></span></span></p> <ul> <li><span style="font-family:Arial, Helvetica, sans-serif"><span style="font-size:14.0px"><span style="color:#000000">This position requires physical strength as you are always working outdoors.</span></span></span></li> </ul> <p> </p> <p><span style="font-family:Arial, Helvetica, sans-serif"><span style="font-size:14.0px"><span style="color:#000000"><strong>General Requirements</strong></span></span></span></p> <ul> <li><span style="font-family:Arial, Helvetica, sans-serif"><span style="font-size:14.0px"><span style="color:#000000">Business level in spoken English is preferred. </span></span></span></li> <li><span style="font-family:Arial, Helvetica, sans-serif"><span style="font-size:14.0px"><span style="color:#000000">Work experience as Door Staff in 5-star hotel or equivalent establishments is preferred. </span></span></span></li> </ul> <p> </p> <p><span style="font-family:Arial, Helvetica, sans-serif"><span style="font-size:14.0px"><span style="color:#000000">We are delighted to receive your resume for further consideration.</span></span></span></p> <p> </p><style type="text/css">.responsive { width: 100%; max-width: 550px; height: auto; } </style> <p style="text-align:center"> </p> <p style="text-align:center"><img class="responsive" src="https://performancemanager10.successfactors.com/doc/custom/hshmanagemD/PTKbenefits-Fulltime.gif"></p> <p style="text-align:center"> </p>