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Training and Certification Advisor (Montréal, Quebec, CA) @ GardaWorld

Montréal, Quebec, CAOnsiteFull-time
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About this role

<p><span style="font-size:14.0px"><span style="font-family:Arial, Helvetica, sans-serif">The Training &amp; Certification Advisor supports the Training &amp; Certification Manager in various tasks related to training coordination, qualification tracking, scheduling, and documentation. This role coordinates attendance in training classes, modifies schedules for training purposes, maintains qualification tracking systems, advises internal departments and CATSA of training schedule plans, files training documents, and assists with internal and external audits of training documentation. </span></span></p> <p> </p> <p> </p> <p><span style="font-size:14.0px"><span style="font-family:Arial, Helvetica, sans-serif"><b>Key Responsibilities: </b></span></span></p> <p> </p> <ul> <li> <p><span style="font-size:14.0px"><span style="font-family:Arial, Helvetica, sans-serif">Liaise with the training delivery teams to plan the occurrence of monthly and annual training classes. </span></span></p> </li> </ul> <ul> <li> <p><span style="font-size:14.0px"><span style="font-family:Arial, Helvetica, sans-serif">Collaborate with base General Managers and Resources Teams to identify qualification deficiencies and training requirements. </span></span></p> </li> </ul> <ul> <li> <p><span style="font-size:14.0px"><span style="font-family:Arial, Helvetica, sans-serif">Coordinate the attendance of Screening Officers in each training class. </span></span></p> </li> </ul> <ul> <li> <p><span style="font-size:14.0px"><span style="font-family:Arial, Helvetica, sans-serif">Modify Screening Officers&apos; schedules to reflect training attendance. </span></span></p> </li> </ul> <ul> <li> <p><span style="font-size:14.0px"><span style="font-family:Arial, Helvetica, sans-serif">Coordinate the completion of the Training Representatives&apos; schedule. </span></span></p> </li> </ul> <ul> <li> <p><span style="font-size:14.0px"><span style="font-family:Arial, Helvetica, sans-serif">Assist the Training and Certification Manager with maintaining the integrity of qualification and certification tracking systems. </span></span></p> </li> </ul> <ul> <li> <p><span style="font-size:14.0px"><span style="font-family:Arial, Helvetica, sans-serif">Ensure accurate and up-to-date records of training completion, certifications, and qualifications. </span></span></p> </li> </ul> <ul> <li> <p><span style="font-size:14.0px"><span style="font-family:Arial, Helvetica, sans-serif">Monitor qualification deficiencies and work with relevant teams to address training needs. </span></span></p> </li> </ul> <ul> <li> <p><span style="font-size:14.0px"><span style="font-family:Arial, Helvetica, sans-serif">Advise internal departments and CATSA of training schedule plans as required, ensuring timely and effective communication. </span></span></p> </li> </ul> <ul> <li> <p><span style="font-size:14.0px"><span style="font-family:Arial, Helvetica, sans-serif">Provide regular reports to the Training and Certification Manager on training attendance, scheduling, and any issues or concerns. </span></span></p> </li> </ul> <ul> <li> <p><span style="font-size:14.0px"><span style="font-family:Arial, Helvetica, sans-serif">File training documents, ensuring all paperwork meets organizational standards. </span></span></p> </li> </ul> <ul> <li> <p><span style="font-size:14.0px"><span style="font-family:Arial, Helvetica, sans-serif">Maintain organized and secure records of training documentation and certifications. </span></span></p> </li> </ul> <ul> <li> <p><span style="font-size:14.0px"><span style="font-family:Arial, Helvetica, sans-serif">Assist with internal and external audits related to training and certification processes. </span></span></p> </li> </ul> <ul> <li> <p><span style="font-size:14.0px"><span style="font-family:Arial, Helvetica, sans-serif">Collaborate with auditors and provide necessary documentation and information as requested. </span></span></p> </li> </ul> <p> </p> <p> </p> <p><span style="font-size:14.0px"><span style="font-family:Arial, Helvetica, sans-serif"><b>Education </b></span></span></p> <p> </p> <ul> <li> <p><span style="font-size:14.0px"><span style="font-family:Arial, Helvetica, sans-serif">Post Secondary diploma or degree or equivalent work experience. </span></span></p> </li> </ul> <ul> <li> <p><span style="font-size:14.0px"><span style="font-family:Arial, Helvetica, sans-serif">A minimum of 2-3 years of experience in the aviation or security industry. </span></span></p> </li> </ul> <ul> <li> <p><span style="font-size:14.0px"><span style="font-family:Arial, Helvetica, sans-serif">A minimum of 2 years of experience in a training and curriculum development role. </span></span></p> </li> </ul> <p> </p> <p> </p> <p><span style="font-size:14.0px"><span style="font-family:Arial, Helvetica, sans-serif"><b>Knowledge, Skills, and Abilities </b></span></span></p> <p> </p> <ul> <li> <p><span style="font-size:14.0px"><span style="font-family:Arial, Helvetica, sans-serif">Exceptional ability to communicate with client and colleagues. </span></span></p> </li> <li> <p>Fluency in French, spoken and written, is required </p> </li> <li> <p>Fluency in English, spoken and written, is an asset </p> </li> </ul> <ul> <li> <p><span style="font-size:14.0px"><span style="font-family:Arial, Helvetica, sans-serif">Demonstrated ability to develop and implement action plans that achieve objectives. </span></span></p> </li> </ul> <ul> <li> <p><span style="font-size:14.0px"><span style="font-family:Arial, Helvetica, sans-serif">Experience and track record leading, motivating, and coaching people. </span></span></p> </li> </ul> <ul> <li> <p><span style="font-size:14.0px"><span style="font-family:Arial, Helvetica, sans-serif">Strong commitment to teamwork. </span></span></p> </li> </ul> <ul> <li> <p><span style="font-size:14.0px"><span style="font-family:Arial, Helvetica, sans-serif">Ability to work under pressure and handle stressful situations. </span></span></p> </li> </ul> <ul> <li> <p><span style="font-size:14.0px"><span style="font-family:Arial, Helvetica, sans-serif">Requires minimal direction to complete more complex tasks; completes routine tasks with little or no supervision. </span></span></p> </li> </ul> <ul> <li> <p><span style="font-size:14.0px"><span style="font-family:Arial, Helvetica, sans-serif">Intimate understanding of the aviation security screening industry. </span></span></p> </li> </ul> <ul> <li> <p><span style="font-size:14.0px"><span style="font-family:Arial, Helvetica, sans-serif">Understanding of administrative processes related to business practices (e.g., payroll, billing, hiring, etc.) </span></span></p> </li> </ul> <p> </p> <p> </p> <p><span style="font-size:14.0px"><span style="font-family:Arial, Helvetica, sans-serif"><b>Competencies </b> </span></span></p> <p> </p> <ul> <li> <p><span style="font-size:14.0px"><span style="font-family:Arial, Helvetica, sans-serif"><u>Team Building and Communication</u>: must be able to support the development of a healthy internal culture that retains vital employees and holds individuals accountable to company or regulatory standards. Facilitate coordination and communication between departments and functions. </span></span></p> </li> </ul> <ul> <li> <p><span style="font-size:14.0px"><span style="font-family:Arial, Helvetica, sans-serif"><u>Work Standards</u> – Sets and maintains high performance standards. Pays close attention to detail, accuracy, and completeness. Shows concerns for all aspects of the job and follows up on work outputs. </span></span></p> </li> </ul> <ul> <li> <p><span style="font-size:14.0px"><span style="font-family:Arial, Helvetica, sans-serif"><u>Problem Solving</u> – Analyses problem by gathering and organizing all relevant information. Identifies cause and effect relationships. Comes up with appropriate solutions. </span></span></p> </li> </ul> <ul> <li> <p><span style="font-size:14.0px"><span style="font-family:Arial, Helvetica, sans-serif"><u>Initiative</u> – Takes action to influence events. Generates ideas for development, takes advantage of opportunities, suggests innovations. Does more than is required. </span></span></p> </li> </ul> <ul> <li> <p><span style="font-size:14.0px"><span style="font-family:Arial, Helvetica, sans-serif"><u>Presentations</u>: Is effective in a variety of formal and informal presentation settings, including one-on-one, small, and large groups, with peers. Manage group processes during any presentation and reflects agility to meet the audience requirements. </span></span></p> </li> </ul> <p> </p> <p> </p> <p><span style="font-size:14.0px"><span style="font-family:Arial, Helvetica, sans-serif"><b>Working Conditions </b></span></span></p> <p> </p> <ul> <li> <p><span style="font-size:14.0px"><span style="font-family:Arial, Helvetica, sans-serif">Physical requirements include but are not limited to – standing, lifting, sitting for prolonged periods, extensive use of a computer/electronic device. </span></span></p> </li> </ul> <ul> <li> <p><span style="font-size:14.0px"><span style="font-family:Arial, Helvetica, sans-serif">Ability to mentally focus and concentrate for prolonged periods. </span></span></p> </li> </ul> <ul> <li> <p><span style="font-size:14.0px"><span style="font-family:Arial, Helvetica, sans-serif">Ability to facilitate in person sessions that requires standing, sitting, walking, speaking, and directing participation of small (3 to 4 people) to large (20 to 50 people) groups during regular business hours over multiple days. </span></span></p> </li> </ul> <ul> <li> <p><span style="font-size:14.0px"><span style="font-family:Arial, Helvetica, sans-serif">Exposed to sounds and noise levels that are distracting or uncomfortable. </span></span></p> </li> </ul> <ul> <li> <p><span style="font-size:14.0px"><span style="font-family:Arial, Helvetica, sans-serif">Work near others. Will share the same workspace and work with people from varying organizational levels, divisions, departments and geographical locations. </span></span></p> </li> </ul> <ul> <li> <p><span style="font-size:14.0px"><span style="font-family:Arial, Helvetica, sans-serif">Demonstrated ability to work remotely with little to no supervision. </span></span></p> </li> </ul> <ul> <li> <p><span style="font-size:14.0px"><span style="font-family:Arial, Helvetica, sans-serif">May need to work or travel outside of regular work hours. </span></span></p> </li> </ul> <ul> <li> <p><span style="font-size:14.0px"><span style="font-family:Arial, Helvetica, sans-serif">Overtime can be controlled but may be required dependent on program needs. </span></span></p> </li> </ul> <ul> <li> <p><span style="font-size:14.0px"><span style="font-family:Arial, Helvetica, sans-serif">Works with little to no direct supervision on routine tasks. </span></span></p> </li> </ul> <p> </p> <p> </p> <p><span style="font-size:14.0px"><span style="font-family:Arial, Helvetica, sans-serif"><b><u>Employment Details:</u></b></span></span></p> <p> </p> <ul> <li><span style="font-size:14.0px"><span style="font-family:Arial, Helvetica, sans-serif">Employment Type: Permanent</span></span></li> <li><span style="font-size:14.0px"><span style="font-family:Arial, Helvetica, sans-serif">Location: Montréal International Airport (YUL)</span></span></li> </ul> <p> </p> <p> </p> <p>AVMLT</p>

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