About this role
<div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>Ready to suit up as a Security Dispatcher</b></H2> </div><div><p>if you’re looking for a role with real responsibility and impact, this opportunity is for you. As a Security Operations Dispatcher, you will play a critical role in coordinating communications between security personnel, clients, and account managers to ensure smooth and efficient operations.</p> <p>We’re growing our team in Moncton! With a wide range of security contracts, we offer flexible opportunities designed to match your availability while supporting your professional growth and long-term career goals.</p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>What's in it for you?</b></H2> </div><div><p> </p> <ul> <li style="list-style-type:none"> <ul> <li> <p>We offer competitive wages $23 & comprehensive health benefits.</p> </li> <li> <div dir="auto" tabindex="0"> <p>This position follows a 2-on / 2-off rotation schedule.</p> </div> </li> <li> <p>Opportunities to grow alongside GardaWorld.</p> </li> <li> <p>Continuing education through GardaWorld Campus.</p> </li> </ul> </li> </ul></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>Responsibilities for Security Dispatcher</b></H2> </div><div><ul> <li> <p>The <span>dispatcher</span> is the first line for service requests. The <span>dispatcher</span> is responsible for awnser calls, logging the request, dispatch available guards and confirming the service with the client.</p> <p>Tasks include:</p> <ul type="disc"> <li>Answering calls for service</li> <li>Create service tickets</li> <li>Scheduling employees</li> <li>Dispatching of guards by phone</li> <li>Documenting all call related information</li> <li>Provide support to guards and customers</li> <li>Complete various administrative duties</li> <li>Email managers to escalate situations or concerns</li> <li>Other tasks assigned by coordinator, operations or Account Manager, as needed.</li> </ul> </li> </ul></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>Qualifications for Security Dispatcher</b></H2> </div><div><p> </p> <ul> <li style="list-style-type:none"> <ul> <li>Canadian citizenship or permanent resident status.</li> <li>Canadian high school diploma or equivalent.</li> <li>Clear criminal record and valid security licence.</li> <li>Typing speed of at least 40 words per minute.</li> <li>Fluently bilingual French and English spoken, advanced writing in English required (no writing in French required).</li> <li>Willingness to work shifts, including nights, weekends, and holidays.</li> <li>Knowledgeable in Microsoft 365 suit.</li> <li>Ability to take calls and communicate affectively.</li> </ul> <p> </p> <div> </div> <p><br><span style="background-color:gold"><span style="background-color:white"><strong>SSMONC</strong></span></span></p> </li> </ul></div></div></div>