About this role
<p><strong>Company Description:</strong></p> <p> </p> <p>Crown Equipment Corporation, one of the world's largest lift truck manufacturers, offers local support on a global scale with more than 15 manufacturing facilities worldwide and more than 500 retail locations in over 80 countries. Our global sales and service network provides our customers with a local resource for a wide variety of quality material handling equipment, fleet management solutions, warehouse products and support services to meet their needs anytime, anywhere.</p><div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><u><b>Job Posting External</b></u></H2> </div><div><p><u><b>Job Duties</b></u></p> <ul> <li>Process incoming calls from both Crown customers and Service Technicians</li> <li>Dispatch technicians</li> <li>Enter technician payroll hours</li> <li>Process parts and service billing</li> <li>Create daily work orders</li> <li>Maintain records and files</li> <li>Assist other departments as needed</li> </ul> <p><u><b>Minimum Qualifications</b></u></p> <ul> <li>Less than 2 years related experience</li> <li>High school diploma or equivalent</li> </ul> <p><u><b>Preferred Qualifications</b></u></p> <ul> <li>Excellent phone skills</li> <li>Good communication, organizational, math and computer skills</li> <li>Experience with Microsoft Office</li> <li>Leadership skills, technical experience and knowledge a plus</li> <li>Ability to multitask</li> </ul> </div></div></div><p> </p> <p><strong>Work Authorization:</strong></p> <p> </p> <p>Crown will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas or who need sponsorship for work authorization now or in the future, are not eligible for hire.</p> <p><br>No agency calls please.</p> <p> </p> <p><strong>Compensation and Benefits:</strong></p> <p> </p> <p>Crown offers an excellent wage and benefits package for full-time employees. Current benefits being offered include:</p> <ul> <li>Competitive Wages. The anticipated starting pay range for the position is $23.00 to $25.00, but is commensurate with skills and related experience,</li> <li>Health/Dental/Vision/Prescription Drug Plan with a company contribution to each,</li> <li>Health Savings Accounts and Flexible Spending Accounts,</li> <li>401K Retirement Savings Plan: Crown matches 100% of the first 4% of your eligible pay you contribute to the plan. You are always 100% vested in the company matching contributions. </li> <li>Company paid Life and Disability Benefits as well as optional supplemental term life insurance offerings,</li> <li>Paid Parental Leave</li> <li>9 Paid Holidays,</li> <li>Paid Vacation accrued at a rate based on length of service and position,</li> <li>Paid Sick Leave,</li> <li>Birthday Pay for Non-Exempt employees,</li> <li>Tuition Reimbursement up to $5,250 per calendar year,</li> <li>and much more.</li> </ul> <p> </p> <p>EOE Veterans/Disabilities</p> <p> </p> <p>We will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including California AB-1008 “Ban the Box”, San Francisco’s Fair Chance Ordinance and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.</p>