About this role
<p><span style="font-family:arial, helvetica, sans-serif;font-size:14.0pt">Requisition Number: 76106</span></p> <p> </p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:14.0pt"><strong>The company built on breakthroughs. <br>Join us. </strong> </span></p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:14.0pt"> </span></p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:14.0pt">Corning is one of the world’s leading innovators in glass, ceramic, and materials science. From the depths of the ocean to the farthest reaches of space, our technologies push the boundaries of what’s possible. </span></p> <p> </p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:14.0pt">How do we do this? With our people. They break through limitations and expectations – not once in a career, but every day. They help move our company, and the world, forward. </span></p> <p> </p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:14.0pt">At Corning, there are endless possibilities for making an impact. You can help connect the unconnected, drive the future of automobiles, transform at-home entertainment, and ensure the delivery of lifesaving medicines. And so much more. </span></p> <p> </p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:14.0pt">Come break through with us. </span></p> <p><br><br><span style="font-family:arial, helvetica, sans-serif;font-size:14.0pt">Our Optical Communications segment has recently evolved from being a manufacturer of optical fiber and cable, hardware and equipment to being a comprehensive provider of industry-leading optical solutions across the broader communications industry.This segment is classified into two main product groupings – carrier network and enterprise network. The carrier network product group consists primarily of products and solutions for optical-based communications infrastructure for services such as video, data and voice communications. The enterprise network product group consists primarily of optical-based communication networks sold to businesses, governments and individuals for their own use.</span></p><div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px">Role Purpose</H2> </div><div><p style="margin:0.0in 0.0in 10.0pt;line-height:115%;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="color:black;font-family:arial, helvetica, sans-serif;font-size:14.0pt">Responsible for pre- and post-sales support of PCS customers by ensuring successful technical positioning, ongoing engagements to get our products to be “designed-in” our customers’ own systems, deployments and adoption of our products. Requires close collaboration within the business team, Commercial Technology, and adjacent functions across the PCS business unit. </span></p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px">Key Responsibilities</H2> </div><div><ul> <li style="line-height:115%;font-size:14.0pt;font-family:arial, helvetica, sans-serif"><span style="color:black;font-family:arial, helvetica, sans-serif;font-size:14.0pt">Help the business team position our products through ongoing interactions with our customers, with the goal of being “designed-in” our customers’ own products or systems</span></li> <li style="line-height:115%;font-size:14.0pt;font-family:arial, helvetica, sans-serif"><span style="color:black;font-family:arial, helvetica, sans-serif;font-size:14.0pt">Support field trials and product evaluations</span></li> <li style="line-height:115%;font-size:14.0pt;font-family:arial, helvetica, sans-serif"><span style="color:black;font-family:arial, helvetica, sans-serif;font-size:14.0pt">Complete on-site investigations of potential product issues raised by customers</span></li> <li style="line-height:115%;font-size:14.0pt;font-family:arial, helvetica, sans-serif"><span style="color:black;font-family:arial, helvetica, sans-serif;font-size:14.0pt">Act as the primary means of field remediation to resolve quality issues at customer sites</span></li> <li style="line-height:115%;font-size:14.0pt;font-family:arial, helvetica, sans-serif"><span style="color:black;font-family:arial, helvetica, sans-serif;font-size:14.0pt">Support sales demonstrations/presentations at customer sites and trade shows</span></li> <li style="line-height:115%;font-size:14.0pt;font-family:arial, helvetica, sans-serif"><span style="color:black;font-family:arial, helvetica, sans-serif;font-size:14.0pt">Perform training, troubleshooting and field support as needed to ensure successful adoption</span></li> <li style="line-height:115%;font-size:14.0pt;font-family:arial, helvetica, sans-serif"><span style="color:black;font-family:arial, helvetica, sans-serif;font-size:14.0pt">Conduct product evaluations on both Corning and competitor products</span></li> <li style="line-height:115%;font-size:14.0pt;font-family:arial, helvetica, sans-serif"><span style="color:black;font-family:arial, helvetica, sans-serif;font-size:14.0pt">Actively pursue, obtain and report competitive information to Product Line Management, Manufacturing and Sales/Marketing</span></li> <li style="line-height:115%;font-size:14.0pt;font-family:arial, helvetica, sans-serif"><span style="color:black;font-family:arial, helvetica, sans-serif;font-size:14.0pt">Provide recommendations to Sales & Manufacturing to solve quality and/or field related issues</span></li> <li style="line-height:115%;font-size:14.0pt;font-family:arial, helvetica, sans-serif"><span style="color:black;font-family:arial, helvetica, sans-serif;font-size:14.0pt">Travel to manufacturing facilities when needed to share technical knowledge of product deficiencies witnessed in the field</span></li> </ul></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px">Required Education</H2> </div><div><ul> <li style="line-height:normal;font-size:14.0pt;font-family:arial, helvetica, sans-serif"><span style="color:black;font-family:arial, helvetica, sans-serif;font-size:14.0pt">Bachelor’s Degree – Engineering, Applied Science, or equivalent demonstrated experience</span></li> <li style="line-height:normal;font-size:14.0pt;font-family:arial, helvetica, sans-serif"><span style="color:black;font-family:arial, helvetica, sans-serif;font-size:14.0pt">Minimum of 5 years’ experience in optical fibers and connectivity</span></li> <li style="line-height:normal;font-size:14.0pt;font-family:arial, helvetica, sans-serif"><span style="color:black;font-family:arial, helvetica, sans-serif;font-size:14.0pt">Ease with frequent customer interactions at technical level, comprehend needs, convey value </span></li> <li style="line-height:normal;font-size:14.0pt;font-family:arial, helvetica, sans-serif"><span style="color:black;font-family:arial, helvetica, sans-serif;font-size:14.0pt">Work independently with little supervision</span></li> <li style="line-height:normal;font-size:14.0pt;font-family:arial, helvetica, sans-serif"><span style="color:black;font-family:arial, helvetica, sans-serif;font-size:14.0pt">Interface and communicate effectively with all levels of personnel, internal and external</span></li> <li style="margin-top:0.0in;margin-right:0.0in;margin-bottom:0.0in;font-size:14.0pt;font-family:arial, helvetica, sans-serif;color:black"><span style="font-size:14.0pt;font-family:arial, helvetica, sans-serif;color:black">FAU (Fiber Array Unit) development experience</span></li> <li style="margin-top:0.0in;margin-right:0.0in;margin-bottom:0.0in;font-size:14.0pt;font-family:arial, helvetica, sans-serif;color:black"><span style="font-size:14.0pt;font-family:arial, helvetica, sans-serif;color:black">CPO project experience</span></li> <li style="margin-top:0.0in;margin-right:0.0in;margin-bottom:0.0in;font-size:14.0pt;font-family:arial, helvetica, sans-serif;color:black"><span style="font-size:14.0pt;font-family:arial, helvetica, sans-serif;color:black">Understand FAU product architecture and design concepts</span></li> <li style="margin-top:0.0in;margin-right:0.0in;margin-bottom:0.0in;font-size:14.0pt;font-family:arial, helvetica, sans-serif;color:black"><span style="font-size:14.0pt;font-family:arial, helvetica, sans-serif;color:black">Be familiar with FAU NPI and mass production processes</span></li> <li style="margin-top:0.0in;margin-right:0.0in;margin-bottom:0.0in;font-size:14.0pt;font-family:arial, helvetica, sans-serif;color:black"><span style="font-size:14.0pt;font-family:arial, helvetica, sans-serif;color:black">Understand optical component and optical assembly manufacturing processes</span></li> <li style="margin-top:0.0in;margin-right:0.0in;margin-bottom:0.0in;font-size:14.0pt;font-family:arial, helvetica, sans-serif;color:black"><span style="font-size:14.0pt;font-family:arial, helvetica, sans-serif;color:black">Be familiar with major players in the optical communications industry and ecosystem</span></li> <li style="margin-top:0.0in;margin-right:0.0in;margin-bottom:0.0in;font-size:14.0pt;font-family:arial, helvetica, sans-serif;color:black"><span style="font-size:14.0pt;color:black">Managing multiple customer projects simultaneously</span></li> <li style="margin-top:0.0in;margin-right:0.0in;margin-bottom:0.0in;font-size:14.0pt;font-family:arial, helvetica, sans-serif;color:black"><span style="font-size:14.0pt;color:black">Working directly with contract manufacturers (CMs) and coordinating cross-functional activities</span></li> <li style="margin-top:0.0in;margin-right:0.0in;margin-bottom:0.0in;font-size:14.0pt;font-family:arial, helvetica, sans-serif;color:black"><span style="font-size:14.0pt;color:black">Communicating effectively with customers on technical and project-related topics</span></li> </ul></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px">Desired Experiences</H2> </div><div><ul> <li style="line-height:115%;font-size:14.0pt;font-family:arial, helvetica, sans-serif"><span style="color:black;font-family:arial, helvetica, sans-serif;font-size:14.0pt">Technical writing ability, with emphasis on effective presentation of detailed concepts</span></li> <li style="line-height:115%;font-size:14.0pt;font-family:arial, helvetica, sans-serif"><span style="color:black;font-family:arial, helvetica, sans-serif;font-size:14.0pt">Knowledge of Corning Optical Communications products</span></li> <li style="margin-top:0.0in;margin-right:0.0in;margin-bottom:0.0in;font-size:14.0pt;font-family:arial, helvetica, sans-serif;color:black"><span style="font-size:14.0pt;font-family:arial, helvetica, sans-serif;color:black">Managing multiple NPI projects</span></li> <li style="margin-top:0.0in;margin-right:0.0in;margin-bottom:0.0in;font-size:14.0pt;font-family:arial, helvetica, sans-serif;color:black"><span style="font-size:14.0pt;font-family:arial, helvetica, sans-serif;color:black">Product industrialization and transfer-to-production activities</span></li> <li style="margin-top:0.0in;margin-right:0.0in;margin-bottom:0.0in;font-size:14.0pt;font-family:arial, helvetica, sans-serif;color:black"><span style="font-size:14.0pt;font-family:arial, helvetica, sans-serif;color:black">Mass production introduction and ramp-up</span></li> <li style="margin-top:0.0in;margin-right:0.0in;margin-bottom:0.0in;font-size:14.0pt;font-family:arial, helvetica, sans-serif;color:black"><span style="font-size:14.0pt;font-family:arial, helvetica, sans-serif;color:black">Providing technical training and cross-functional support</span></li> </ul></div></div></div><p> </p> <p><span style="font-family:verdana, geneva, sans-serif;font-size:14.0pt"><strong>This position does not support immigration sponsorship. </strong></span></p> <p> </p> <p><span style="font-family:verdana, geneva, sans-serif;font-size:14.0pt">The range for this position is $97,395.00 - $133,919.00 assuming full time status. Starting pay for the successful applicant is dependent on a variety of job-related factors, including but not limited to geographic location, market demands, experience, training, and education. </span></p> <p><span style="font-family:verdana, geneva, sans-serif;font-size:14.0pt"><strong></strong></span></p> <p><span style="font-family:verdana, geneva, sans-serif;font-size:14.0pt"><strong>A job that shapes a life. </strong></span></p> <p><span style="font-family:verdana, geneva, sans-serif;font-size:14.0pt"><strong>Corning offers you the total package. </strong></span></p> <p> </p> <div> <p><span style="font-family:verdana, geneva, sans-serif;font-size:14.0pt">Your well-being is our priority. Our compensation and benefits package supports your health and wellness, financial aspirations, and career from day one.</span></p> <p> </p> <ul> <li style="font-family:verdana, geneva, sans-serif;font-size:14.0pt"><span style="font-family:verdana, geneva, sans-serif;font-size:14.0pt">Company-wide bonuses and long-term incentives align with key business results and ensure you are rewarded when the company performs well. When Corning wins, we all win.</span></li> <li style="font-family:verdana, geneva, sans-serif;font-size:14.0pt"><span style="font-family:verdana, geneva, sans-serif;font-size:14.0pt">As part of our commitment to your financial well-being, we provide a 100% company-paid pension benefit with fixed contributions that grow throughout your career. Combined with matching contributions to your 401(k) savings plan, Corning’s total contributions to your retirement accounts can reach between 7% and 12% of your pay, depending on your age and years of service.</span></li> <li style="font-family:verdana, geneva, sans-serif;font-size:14.0pt"><span style="font-family:verdana, geneva, sans-serif;font-size:14.0pt">Our health and well-being benefits include medical, dental, vision, paid parental leave, family building support, fitness, company-paid life insurance, disability, disease management programs, paid time off, and an Employee Assistance Program (EAP) to support you and your family. </span></li> <li style="font-family:verdana, geneva, sans-serif;font-size:14.0pt"><span style="font-family:verdana, geneva, sans-serif;font-size:14.0pt">Getting paid for our work is important, but feeling appreciated and recognized for those contributions motivates us much more. That’s why Corning offers a recognition program to celebrate successes and reward colleagues who make exceptional contributions. </span></li> </ul> <p style="font-family:verdana, geneva, sans-serif;font-size:14.0pt"> </p> </div> <p><span style="font-family:verdana, geneva, sans-serif;font-size:14.0pt">We prohibit discrimination on the basis of race, color, gender, age, religion, national origin, sexual orientation, gender identity or expression, disability, veteran status or any other legally protected status.</span></p> <p> </p> <p><span style="font-family:verdana, geneva, sans-serif;font-size:14.0pt">Corning is committed to providing equal employment opportunities and considers requests for reasonable accommodations in accordance with applicable laws. Individuals with disabilities or sincerely held religious beliefs may request reasonable accommodations to participate in the application or interview process, perform essential job functions, or access other benefits and privileges of employment. To submit a request for reasonable accommodation related to disability or religion, please contact us at <a href="mailto:[email protected]?subject=Corning%20Accommodations">[email protected]</a>.</span></p>