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Agronomy Customer Service and Support (Elkader, IA, US, 52043) @ Growmark Inc

USOnsiteFull-time
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About this role

<p> </p> <p><span style="font-family:arial, helvetica, sans-serif">The FS brand represents a standard of excellence for agricultural and energy-related products. It&apos;s the people who represent the FS brand that set it apart. As local cooperatives, FS Companies believe it is their responsibility to ensure that our earth, our communities, and businesses perform together, sustainably. FS Companies are committed to ensuring the continued profitability of the company, their owners, and their customers, while enacting to help the environment and the greater good.</span></p> <div id="content-frame"> <div> </div> </div><p style="margin:0.0in 0.0in 8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"> </p> <p style="margin:0.0in;line-height:normal;font-size:12.0pt;font-family:Aptos, sans-serif"><strong><span style="font-size:11.0pt;font-family:'Times New Roman', serif;color:black">REPORTS TO: Marketing Manager/Controller STATUS: Exempt </span></strong></p> <p style="margin:0.0in;line-height:normal;font-size:12.0pt;font-family:Aptos, sans-serif"><strong><u><span style="font-size:11.0pt;font-family:'Times New Roman', serif;color:#0e101a">PURPOSE AND SUMMARY STATEMENT</span></u></strong></p> <p style="margin:0.0in;line-height:normal;font-size:12.0pt;font-family:Aptos, sans-serif"> </p> <p style="margin:0.0in;line-height:normal;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-size:11.0pt;font-family:'Times New Roman', serif;color:#0e101a">The purpose of this position is to help maximize profitable sales of assigned products, programs, and services. Work closely with sales staff to establish sales opportunities and long-term relationships. Ensure customers receive products and are invoiced in a timely, efficient manner. </span></p> <p style="margin:0.0in;line-height:normal;font-size:12.0pt;font-family:Aptos, sans-serif"> </p> <p style="margin:0.0in;line-height:normal;font-size:12.0pt;font-family:Aptos, sans-serif"><strong><u><span style="font-size:11.0pt;font-family:'Times New Roman', serif;color:#0e101a">ESSENTIAL JOB FUNCTIONS</span></u></strong></p> <p style="margin:0.0in;line-height:normal;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-size:11.0pt;font-family:'Times New Roman', serif;color:#0e101a">Assist Agronomists with agronomic plans, order and data entry.</span></p> <p style="margin:0.0in;line-height:normal;font-size:12.0pt;font-family:Aptos, sans-serif"> </p> <p style="margin:0.0in;line-height:normal;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-size:11.0pt;font-family:'Times New Roman', serif;color:black;background-color:white">Perform billing functions, including making blend tickets and invoicing customers.</span></p> <p style="margin:0.0in;line-height:normal;font-size:12.0pt;font-family:Aptos, sans-serif"> </p> <p style="margin:0.0in;line-height:normal;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-size:11.0pt;font-family:'Times New Roman', serif;color:#0e101a">Assist in maintaining a perpetual inventory of all products.</span></p> <p style="margin:0.0in;line-height:normal;font-size:12.0pt;font-family:Aptos, sans-serif"> </p> <p style="margin:0.0in;line-height:normal;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-size:11.0pt;font-family:'Times New Roman', serif;color:#0e101a">Onboard </span><span style="font-size:11.0pt;font-family:'Times New Roman', serif">myFS Agronomy app to customers. </span></p> <p style="margin:0.0in;line-height:normal;font-size:12.0pt;font-family:Aptos, sans-serif"> </p> <p style="margin:0.0in;line-height:normal;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-size:11.0pt;font-family:'Times New Roman', serif;color:#0e101a">Analyze and evaluate the effectiveness of sales methods, costs, and results.</span></p> <p style="margin:0.0in;line-height:normal;font-size:12.0pt;font-family:Aptos, sans-serif"> </p> <p style="margin:0.0in;line-height:normal;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-size:11.0pt;font-family:'Times New Roman', serif;color:#0e101a">Have awareness of customer programs to meet growers’ needs (i.e., Agri-Finance).</span></p> <p style="margin:0.0in;line-height:normal;font-size:12.0pt;font-family:Aptos, sans-serif"> </p> <p style="margin:0.0in;line-height:normal;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-size:11.0pt;font-family:'Times New Roman', serif;color:#0e101a">Complete sales and contact management reports on key accounts.</span></p> <p style="margin:0.0in;line-height:normal;font-size:12.0pt;font-family:Aptos, sans-serif"> </p> <p style="margin:0.0in;line-height:normal;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-size:11.0pt;font-family:'Times New Roman', serif;color:#0e101a">Attain and maintain all skills required for the position.</span></p> <p style="margin:0.0in;line-height:normal;font-size:12.0pt;font-family:Aptos, sans-serif"> </p> <p style="margin:0.0in;line-height:normal;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-size:11.0pt;font-family:'Times New Roman', serif;color:#0e101a">Support staff in assigned project-based work. </span></p> <p style="margin:0.0in;line-height:normal;font-size:12.0pt;font-family:Aptos, sans-serif"> </p> <p style="margin:0.0in;line-height:normal;font-size:12.0pt;font-family:Aptos, sans-serif"> </p> <p style="margin:0.0in;line-height:normal;font-size:12.0pt;font-family:Aptos, sans-serif"><strong><u><span style="font-size:11.0pt;font-family:'Times New Roman', serif;color:#0e101a">OTHER JOB FUNCTIONS</span></u></strong></p> <p style="margin:0.0in;line-height:normal;font-size:12.0pt;font-family:Aptos, sans-serif"> </p> <p style="margin:0.0in;line-height:normal;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-size:11.0pt;font-family:'Times New Roman', serif;color:#0e101a">Supports and contributes to total company goals and objectives through collaboration efforts.</span></p> <p style="margin:0.0in;line-height:normal;font-size:12.0pt;font-family:Aptos, sans-serif"> </p> <p style="margin:0.0in;line-height:normal;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-size:11.0pt;font-family:'Times New Roman', serif;color:#0e101a">Follows GROWMARK’s Code of Conduct and Corporate Compliance Program, Environmental Health and Safety, OSHA and DOT policies and procedures, as they apply.</span></p> <p style="margin:0.0in;line-height:normal;font-size:12.0pt;font-family:Aptos, sans-serif"> </p> <p style="margin:0.0in;line-height:normal;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-size:11.0pt;font-family:'Times New Roman', serif;color:#0e101a">Performs all other duties as assigned.</span></p> <p style="margin:0.0in;line-height:normal;font-size:12.0pt;font-family:Aptos, sans-serif"> </p> <p style="margin:0.0in;line-height:normal;font-size:12.0pt;font-family:Aptos, sans-serif"><strong><u><span style="font-size:11.0pt;font-family:'Times New Roman', serif;color:#0e101a"> </span></u></strong></p> <p style="margin:0.0in;line-height:normal;font-size:12.0pt;font-family:Aptos, sans-serif"><strong><u><span style="font-size:11.0pt;font-family:'Times New Roman', serif;color:#0e101a">REQUIREMENTS</span></u></strong></p> <p style="margin:0.0in;line-height:normal;font-size:12.0pt;font-family:Aptos, sans-serif"> </p> <p style="margin:0.0in;line-height:normal;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-size:11.0pt;font-family:'Times New Roman', serif;color:black">Normally requires a 2-year degree in Agriculture or equivalent of 2 years or more of related work experience in the agronomy industry.</span></p> <p style="margin:0.0in;line-height:normal;font-size:12.0pt;font-family:Aptos, sans-serif"> </p> <p style="margin:0.0in 0.0in 10.0pt;line-height:12.2pt;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-size:11.0pt;font-family:'Times New Roman', serif">Demonstrated essential abilities including business knowledge, collaboration, communication, customer focus, decision making, skill development and willingness to train. </span></p> <p style="margin:0.0in;line-height:normal;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-size:11.0pt;font-family:'Times New Roman', serif;color:#0e101a">Must have and maintain a valid driver’s license, satisfactory driving record, and have the ability to travel independently and overnight.</span></p> <p style="margin:0.0in;line-height:normal;font-size:12.0pt;font-family:Aptos, sans-serif"> </p> <p style="margin:0.0in;line-height:normal;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-size:11.0pt;font-family:'Times New Roman', serif;color:#0e101a">Ability to work extended hours and on call as business conditions warrant.</span></p> <p style="margin:0.0in;line-height:normal;font-size:12.0pt;font-family:Aptos, sans-serif"> </p> <p style="margin:0.0in;line-height:normal;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-size:11.0pt;font-family:'Times New Roman', serif;color:#0e101a">Occasionally exposed or required to: </span></p> <ul style="margin-top:0.0in;margin-bottom:0.0in" type="disc"> <li style="color:#0e101a;margin-bottom:0.0in;line-height:normal;margin-top:0.0in;margin-right:0.0in;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-size:11.0pt;font-family:'Times New Roman', serif">Extreme weather conditions (hot, cold, wet, etc.)</span></li> <li style="color:#0e101a;margin-bottom:0.0in;line-height:normal;margin-top:0.0in;margin-right:0.0in;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-size:11.0pt;font-family:'Times New Roman', serif">Noisy conditions</span></li> <li style="color:#0e101a;margin-bottom:0.0in;line-height:normal;margin-top:0.0in;margin-right:0.0in;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-size:11.0pt;font-family:'Times New Roman', serif">Working conditions may include dust, fumes, chemicals, and electrical hazards with appropriate safety measures</span></li> <li style="color:#0e101a;margin-bottom:0.0in;line-height:normal;margin-top:0.0in;margin-right:0.0in;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-size:11.0pt;font-family:'Times New Roman', serif">May be required to work at varying heights </span></li> </ul> <p style="margin:0.0in;line-height:normal;font-size:12.0pt;font-family:Aptos, sans-serif"> </p> <p style="margin:0.0in;line-height:normal;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-size:11.0pt;font-family:'Times New Roman', serif;color:#0e101a">Ability and willingness to participate in required training that may include education on GROWMARK’s policies and procedures and additional training as it relates to the requirements of the position. </span></p> <p style="margin:0.0in 0.0in 10.0pt;line-height:10.0pt;font-size:12.0pt;font-family:Aptos, sans-serif"> </p> <p style="margin:0.0in 0.0in 10.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"> </p> <p style="margin:0.0in 0.0in 8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"> </p><div> </div> <div><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">We are an equal opportunity/Disabled/Protected Veteran Employer. All individuals, regardless of demographic or other background, are encouraged to apply. Further, as a federal, state, and local contractor, we comply with government regulations and executive orders as applicable, including affirmative action responsibilities for qualified individuals with disability and protected veterans.</span></div> <div> </div> <div><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">Employment is contingent on, among other things, receipt of an acceptable and job-related background check, drug test, motor vehicle report, and/or reference check, as applicable and permissible by law.</span></div> <div id="content-frame"> <div> </div> </div>

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