About this role
Job summary
To undertake all work associated with the successful and accurate stock taking, ordering and putting away of goods for a number of clinical departments in accordance with the Procurement Department's procedures and policies and the Trust's Procurement Strategy. In carrying out these tasks operatives must use a number of computer applications and regularly work unsupervised to deliver an optimum level of service to user departments.
Main duties of the job
The role requires providing a Top-Up service to Wards and Departments. Working independently to a schedule, using a PDA to order the goods required. On receipt of goods putting them away into the designed locations. Ensuring stock rotation of all stocked items. Liaising with Ward / Department lead to ensure they have all pre-agreed items stocked at all times. It also involves Manual Handling including lifting boxes, pushing cages and moving pallets including the use of manual and electrical equipment. Good customer service skills including the use of telephone, emails and face to face with all levels of staff both internal & external. Working with MS Office modules such as Excel, Word, Outlook, Teams with good Admin skills (e.g. electronic filing). Following all required Health & Safety requirements including keeping a clean & tidy work area, cages folded and stored. Team work to complete required Receipts & Delivery requirements of the service.
About us
At the Dudley Group our patients and staff are at the heart of all that we do and that is to provide a world class service that aligns with our vision of "excellent health care, improved health for all". We are seeking to recruit staff who share our vision and values of making Dudley Group an incredible workplace.
As part of the NHS People Promise, your wellbeing is our priority, and we are committed to ensuring our employees achieve a healthy work-life balance supported by our flexible working options and by making reasonable adjustments where possible. We believe no-one should have to sacrifice family, friends, or their personal interests for work. We are a modern employer able to attract and retain high quality staff through our commitment to the NHS People Promise.
As an employer, we foster an inclusive environment where everyone feels valued, supported, and empowered to contribute their best. We want to ensure that our workforce is representative of the population we serve. More information - inclusive practice people promise.
Dudley Group offer many opportunities for our staff to develop and grow within their roles through our Learning & OD Team. These include topics such as communication, wellbeing, team development, cultural competency, and values.
Please click below to view our EDI page: Equality, Diversity, and Inclusion - The Dudley Group NHS Foundation Trust (dgft.nhs.uk)
Job description Job responsibilities
Principal Duties & Responsibilities
1. Responsible for the management of stock items for a pre-determined number of clinical departments and wards
2. Ensure that stock levels are maintained to an agreed maximum level, utilising Personal Digital Assistant (PDA) barcode scanning to order in line with NHS Supply Chain delivery scheduling.
3. To update PDAs each morning before commencing role to ensure all data is uptodate and therefore working from the latest catalogue.
4. Responsible for putting away stock for said areas, ensuring this is done in line with good organisational practice, rotating stock as appropriate to reduce the risk of obsolescence including no overstocked items unless previously agreed with Lead Nurse / RDP Manager
5. Review and provide alternative product options as required in collaboration with the relevant clinical area, taking account of price, availability and lead time, ensuring written authorisation is obtained from the lead nurse of the applicable department for any quantity changes to their agreed catalogue levels and is filed to comply with Audit requirements
6. Regularly update the pre-agreed catalogue of products with each clinical area, including identifying the Lead Nurse for each department serviced and to build good working relationships / to liaise with regarding any queries
7. Consider usage changes as they relate to the the pre-agreed product catalogue and increase/decrease quantities as required ensuring any price bandings are utilised where possible, ensuring any changes are signed off with the lead nurse and filed for Audit purposes.
8. Be the first point of contact for the scheduled clinical areas in terms of queries, stock changes, additional stock requirements and other points
9. Undertake the annual stock check for relevant areas
10. Utilise computer to access NHS Supply Chain system to order goods as required
11. Communicate effectively with stakeholders both internally and externally
12. Operate mechanical handling aids and equipment, reporting any defects or deficiencies promptly.
13. Work in a tidy manner, keeping all working areas clean and tidy
including the loading bay.
To ensure cages do not obstruct any access on
wards/departments. Cages are to be
brought back to the loading bay where they are to be folded and
stored as per H & S requirements
14. As directed carry out stock-taking duties, reporting any discrepancies and assisting with subsequent investigation.
15. Assist in maintaining high standards of security within the Receipts and Distribution Point both in terms of staff and goods.
16. To distribute stock and non-stock items around Trust sites as required, using both manual and electrically powered handling equipment.
17. Participate in all mandatory and other appropriate training
sessions arranged.
18. Expedite outstanding deliveries with Suppliers as required.
19. Liaise with Buyers and requisitioners to resolve delivery errors.
20. Perform help desk duties and handle relevant enquiries.
21. Operate within the Chartered Institute of Purchasing and Supply Professional Code of Ethics.
22. To action all associated documentation, carry out clerical work and maintain all essential records as directed.
23. Degree of initiative required to search in relevant systems and NHS Supply Chain to identify products
24. To cover Goods Inwards Operative role as required
25. Access Trust systems including Email and computer drives to access and retrieve applicable communications / documents required for action.
26. Ensure that the PDA runs to the order of the shelving layout in each department and are labelled correctly / clearly
Person Specification
Qualifications and Education Essential
NVQ Level 2 Warehousing & Storage or equivalent or relevant experience GCSE English C or above GCSE Maths C or above E.C.D.L. or GCSE pass : ICT or equivalent IT qualification
Communications Skills Essential
Good Verbal communication skills and ability to explain things to other members of the team Ability to be courteous and responsive Be flexible in approach to work role
Desirable
Be pro-active in helping others in the team.
Knowledge and Training Essential
Use of a Materials Requirement Planning (MRP) system Use of a Personal Digital Assistant (PDA) Goods Receipting and Stock Rotation processes
Desirable
Interested in the NHS / Working in the Service Sector / To work in a non-profit making organisation to help improve patient care
Experience Essential
Work in a Stores / Goods Receipting / Distribution Environment Customer Service Stock Control
Desirable
Work in a Procurement / Purchasing capacity Working in a Health Care setting
Analytical & Judgement Skills Essential
Aptitude for self-motivation Ability to work unsupervised Be Thorough and Conscientious
Desirable
Ability to use own Initiative
Planning Skills Essential
Punctual Can keep to deadlines - Good Time Management
Physical Skills Essential
Manual Handling
Equality, Diversity, Inclusion and Trust Values Essential
Able to provide safe, caring, and effective services Values and behaviours that reflect the Trust values of Care, Respect and Responsibility Commitment to creating a diverse and inclusive workplace that is free from discrimination and where people feel they belong and their contribution is valued
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details Employer name The Dudley Group NHS Foundation Trust
Address Russels Hall Hospital
Pensnett Road
Dudley
DY1 2HQ
United Kingdom
Employer's website https://www.dgft.nhs.uk/ (Opens in a new tab)