About this role
Job summary
To be responsible for the tracking and recording of patient diagnostic tests on the ATR PTL (Awaiting Test Results Patient Treatment List), weekly monitoring and regular updating of the patient action plans on the hospital database. You will need good communication skills and be able to liaise closely with clinicians, other hospital departments and colleagues.
Main duties of the job
Responsible for the collection of information required to support the monitoring of patients on clinical pathways. This involves using a variety of systems and liaising with a number of departments within the hospital to obtain the relevant information. To ensure that complete, accurate and timely data is recorded on the Patient Administration System and other Trust systems as required in line with local policy. To liaise with other departments ensuring relevant information is communicated in a timely manner. To communicate patient progress through a pathway regularly and effectively to the relevant clinicians and managers. To intervene when patients are at risk of breaching the referral to treatment / ATR target. To escalate to managers when patients are at risk of breaching the referral to treatment / ATR target. Appropriate use of relevant information technology systems e.g. Patient Centre, Word, Excel, PowerPoint, Digital Dictation etc. Create and maintain databases or spreadsheets as required. To ensure all correspondence is available for clinics, patient admissions and investigations. To deal with potentially distressing information and correspondence in a professional manner. Any other duties commensurate with the grade and in line with the requirements of the post.
About us
We hold a unique position in the Stockport community as the provider of healthcare and we are one of its largest employers.
We believe that the best organisations are those that reflect the communities they serve. We are therefore seeking to improve the diversity of our workforce to make it truly representative of our local population.
We actively encourage applications irrespective of race, age, disability, sex, gender reassignment, gender identity or expression, sexual orientation, religion or belief, marriage & civil partnership, or pregnancy or maternity. Recognising those communities that are underrepresented within our workforce, we would particularly welcome applications from you.
If you require support with your application please contact a member of the recruitment team, who can discuss alternative application methods.
We recognise that flexible working is important. We take requests for flexible working seriously, consider any request we receive and try to work with you, so we can explore if your request may fit with the needs of the service.
Benefits we offer to you:
Between 27-33 days of annual leave plus bank holidays NHS pension scheme membership Salary sacrifice schemes for lease cars, home electronics and more, to make your salary go further NHS Staff discounts Cycle to work scheme Salary finance - for loans, savings, budget planning and tips on managing debt Stockport Credit Union- for local financial advice
Job description Job responsibilities
To be responsible for the tracking and recording of patient diagnostic tests on the ATR PTL (Awaiting Test Results Patient Treatment List), weekly monitoring and regular updating of the patient action plans on the hospital database. You will need good communication skills and be able to liaise closely with clinicians, other hospital departments and colleagues.
You will also be responsible for managing the patients pathway by responding to queries and requests in clinical correspondence, communicating these actions via the use of IT solutions provided to communicate with the Consultant Secretaries and Waiting List Officers. The role and duties must be carried out in line with all national and local targets and all KPIs achieved.
Person Specification
Qualifications Essential
Educated to GCSE standard or equivalent
Desirable
oWorking in an Office Environment/Microsoft Office Qualification
Knowledge Essential
Working as part of a team Experience of working directly with medical staff Experience of working to national standards and guidelines
Desirable
Experience working in an acute hospital setting
Skills Essential
Excellent communication skills (written, verbal & telephone) Excellent interpersonal skills to liaise with clinicians, senior managers, and clerical staff Appreciate the needs of patients, carers and healthcare staff Able to react to unpredictable issues; re-prioritising own workload Good keyboard skills for regular use of computer systems/IT Skills Competent in the use of Microsoft Office/Excel
Desirable
Competent use of a Patient Administration System or similar Competent in the use of a digital dictation system Knowledge of the requirements of the referral to treatment (RTT) standards
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details Employer name Stockport NHS Foundation Trust
Address Stepping Hill Hospital
Poplar Grove
Hazel Grove, Stockport
SK2 7JE
United Kingdom
Employer's website http://www.stockport.nhs.uk/ (Opens in a new tab)