About this role
The Specimen Processor receives, accessions, and prepares samples for laboratory analyses in accordance with approved Boston Heart Diagnostics protocols. The Specimen Processor will enter all patient demographic and testing information into the Laboratory Information System (LIS), label and aliquot bodily fluids for testing. Specimen processors will check samples and requisition forms for adequacy and flag discrepancies or issues. Handles, processes and prepares all specimens being sent out to Reference laboratories. Functions as the major communication link with the Customer Care unit, analytical processing departments and reference laboratories. Distributes the work to the technical areas of the laboratory. Other duties may be assigned.
ESSENTIAL JOB FUNCTIONS AND RESPONSIBILITIES
Level I – Minimum
Follow the laboratory's procedures for specimen handling, processing and maintaining records.Accurately and efficiently enter patient data and test information into the Laboratory Information System (LIS).Verify that samples received are: labeled with the correct patient identifiers, the correct sample type, and within stability for the requested test(s).Operating automated equipment.Accurate labeling of patient samples.Aliquoting blood, urine, feces, saliva, and swab samples for testing. Pipette bodily fluid samples into aliquots of appropriate volume and sample type for their respective tests.Archive samples for storage and organize sample batches for testing.Prepare batches of samples for send-out testing.Handling problem resolution upon receipt of information from the Customer Care team.Outgoing tube preparation for shipment and dispersement to other departments.Practices universal precaution techniques.Performs various ancillary tasks to maintain continuous smooth operation of Processing Area.Take an active role in cleaning, organizing, and restocking duties.Adhere to established processing timelines.Maintain adequate inventory of supplies, reagents and material – notify supervisor, manager or director immediately when faced with shortage of supplies.Participate in special projects or assignments as requested by management.Communicate effectively and work closely with coworkers to ensure all daily tasks are taken care of.Escalate to Supervisor/Manager any issues that may impact production or patient care.Level II – Fully meets all Level I requirements plus:
Manage issues and projects; resolve escalated problems appropriately.Demonstrate advanced understanding of laboratory operations, workflow, and trouble shooting.Level III – Fully meets all Level II requirements plus:
Provide leadership through coaching, mentoring, and directing team membersEnsure adherence to departmental policies, procedures, and workflows.Assist management in organizing, scheduling, and prioritizing daily workloadServe as primary trainer for new staff and for retraining existing associates.Act as point of contact for questions or issues when Supervisors are unavailable.Collaborate with other departments and laboratory leadership to support efficient workflow.Identify and communicate opportunities for process improvement, organization, and efficiency.Assist with other lab tasks as needed, such as organizing freezer storage and discarding expired samples.Unpack specimen deliveries from FedEX/UPS/USPS/couriersFollow proper documentation practices for laboratory tasks Level I – Minimum
High School DiplomaAttention to detailAbility to accurately follow and remember written instructionsAbility to type 55 WPMComputer literacy and typing accuracyAbility to communicate and work effectively with a teamAbility to change and move in a fast-paced environmentComply with all safety guidelinesWillingness to work on automated and manual platformsWillingness to work with potentially infectious human blood and bodily fluidsAbility to apply learned concepts to troubleshoot novel situationsInitiative to always prioritize patient careReliable and punctualStrong problem-solving skillsKeep an organized and clean shared workspaceAble to work independently under general supervisionLevel II – Fully meets the qualifications of Level I plus the following:
Advanced problem-solving skills.Demonstrated leadership abilities.Level III – Fully meets the qualifications of Level I and II plus the following:
Ability to direct other Associates as required.Ability to manage the daily workload as required.Ability to assist Management in providing overall direction of workflow for Specimen Processing and Support Services as needed.Ability to ensure applicable SOPs are being utilized and followed appropriately.Help with weekly scheduling of staff.Serve as the primary trainer for new Specimen Processors or re-training of existing Specimen Processors Ability to accurately answer questions when Supervisor is unavailable.Ability to interact with other departments as necessary and develop relationships with other Lab Leadership and Management as it relates to work processes and workflow.Ability to communicate concerns/needs as necessary to Supervisor.Aid Supervisor with areas of improvement in workflow or organization, etc.Act as point of contact for questions or issues when Supervisors are unavailable.Collaborate with other departments and laboratory leadership to support efficient workflow.Identify and communicate opportunities for process improvement, organization, and efficiency.PREFERRED QUALIFICATIONS
Occasional schedule flexibilityStrong understanding of Good Documentation/Laboratory PracticesKnowledge of HIPAA requirementsExcellent written and verbal communication skillsGood hand-eye coordinationADDITIONAL SKILLS REQUIRED
Physical dexterity sufficient to use hands, arms, and shoulders repetitively to operate manual and automated single and multichannel pipettes.Ability to speak and hear well enough to communicate clearly and understandably with sufficient volume to ensure an accurate exchange of information in normal conversational distance, over the telephone, and in a group setting.Ability to continuously operate a computer, analytical instrument, or liquid handling platform for extended periods of time.Mental acuity sufficient to collect and interpret data, evaluate, reason, define problems, establish facts, draw valid conclusions, make valid judgements and decisions. Temp Role - 90 days. Opportunity to extend/convert.
Schedule:
Tuesday to Saturday 10-7What we offer:
Excellent full time benefits including comprehensive medical coverage, dental, and vision optionsLife and disability insurance401(k) with company matchPaid vacation and holidaysEurofins USA Clinical Diagnostics is a Disabled and Veteran Equal Employment Opportunity employer.