About this role
- Per plaats - Amsterdam Carrière - Michael Page Rotterdam €3.200 - €3.800 32 - 36 uur HBO Gisteren Customer Service Representative - Logistics - English speaking Michael Page salaris €3.200 - €3.800 uren 32 - 36 uur dienstverband Tijdelijk, Vast werk locatie Rotterdam opleidingsniveau HBO, MBO branche Transport/Opslag/Distributie Functieomschrijving As a Customer Service Representative in the logistics industry in Europoort, you are responsible for managing customer orders and ensuring smooth transport operations. Within the logistics industry in Europoort, you focus on service quality, communication and accurate administration. The client operates in the logistics and transport industry in Europoort and is focused on delivering reliable and efficient supply chain solutions. This organisation in Europoort within the logistics industry values customer service, operational excellence and long-term relationships. Description - Manage and process transport orders in logistics systems - Ensure accurate and timely booking administration within the logistics industry - Monitor shipments and resolve operational issues proactively - Communicate with customers about deliveries, delays and changes - Collaborate with planning, shipping and sales teams in the logistics environment - Handle customer queries, complaints and invoice discrepancies - Ensure compliance with transport and hazardous goods documentation - Maintain strong relationships with customers in Europoort - Track KPIs and service performance within logistics operations Profile The succesful candidate for this role has: - 3-4 years of experience as a logistics coordinator, transport planner, or in a customer service transport role - Completed MBO-4 or Bachelor's degree in Logistics or Supply Chain - Experience with transport documentation - Experience in B2B customer contact - Fluent in English (Dutch is a plus) - In possession of own transpor...