About this role
Central Planners (Morning Shift) - 's-Gravenhage - €2,650.00 - €3,250.00 per month - Internal - 40 hour At Charlie works, we are looking for proactive Central Planners (Morning Shift). Are you ready to take full responsibility for ensuring operational continuity and staffing stability across all regions during the critical morning hours? Then read on! In this role, you'll be at the heart of our morning operations (05:00-14:00), ensuring that disruptions such as no-shows, transport issues, sickness notifications, and urgent replacements are handled quickly and effectively. You make sure that all areas receive a complete, accurate, and consistent handover by 08:00. You'll be based at our Headquarters in The Hague. Here is what you will be in charge of: - You are responsible for monitoring and coordinating all morning operational flows across multiple regions, including no-shows, transport issues, sickness intake, and urgent replacement needs. - You ensure quick resolution of disruptions to minimize impact on clients and temporary workers, while maintaining continuous communication with area planners, support teams, workers, and clients. - You manage absence cases and ensure a complete, accurate operational handover to all areas by 08:00 each morning. - You also handle escalations, follow up on critical issues, and contribute to improving overall operational efficiency during the morning control window (05:00-14:00). Job Requirements - You have an MBO-level education or equivalent experience, ideally in planning, logistics, staffing, or operational coordination within the staffing industry. - You have strong communication skills in English (Dutch and/or Eastern European languages are a plus) and are comfortable working early shifts from 05:00 in a high-pressure environment. - You are analytical, data-driven, and confident working with KPIs, and you take responsibility with the decisiveness needed to handle urgent and unexpected s...