About this role
- ik zoek een baan - werkgevers - mijn carrière - over randstad Nieuw bij Randstad? Italian Logistical Customer Service Representative - Maastricht - € 16,58 per uur - 40 uur - MBO - Mercedes-Benz Customer Assistance Center - 06 juli 2026 - vacaturenummer: 744246 - 06 juli 2026 - vacaturenummer: 744246 introduction With an international team of more than 1,000 colleagues, Mercedes-Benz Customer Assistance Center works to create the ultimate customer experience. Not only for motorists, but also to support retail and logistics companies. The head office of the Mercedes-Benz Customer Assistance Center is located in Maastricht. what we offer Multicultural and dynamic work environment 40 hours per week Work at the CAC head office in Maastricht (NL) Full time training program Personal development Required language skills: Italian & English who you are - fluent in Italian on a native level and near native communication skills in English; - other fluent language skills is a plus; - preferably experienced in a customer service environment; - the ability to remain calm and collected in difficult customer situations; - motivated and very customer minded; - can work in a team as well as on your own; - attention to detail based on organizational and time management skills; - living in the area of Maastricht. what will you do The Dealer Parts Support team of Mercedes-Benz Customer Assistance Center takes care of various logistical issues regarding the delivery of car parts. Issues can occur on a daily basis. Transportation, production or administration issues can happen frequently. In the DPS team you take care of these issues by finding the best and most fitting solution. For these activities it is important that you keep all parties up to date and work with your colleagues to find the solution. There is no specific additional knowledge required. Everything you need to know to do your job properly will be learned...