About this role
Vacant.nl - Customer success advisor | german Undutchables Logo U Customer success advisor | german Undutchables - Amsterdam - Undutchables - 05 juli 2026 Functieomschrijving Your responsibilities :ulliProvide customer service in both German and English by phone, email, and chat /liliSupport customers with licensing, pricing, payment details, and order status /liliPrepare quotes for software licences and renewals /liliFollow up on quotes to support the sales process /liliProcess orders accurately, ensuring correct details and timely deliveries /liliCommunicate with suppliers to coordinate quotes and orders /liliWork closely with Account Managers, Finance, Technical Support, and external partners to deliver excellent service /liliKeep databases updated with customer and order details /liliSupport with other related administrative or service tasks as needed /li /ulH3Requirements /H3To excel in this role, you'll need:ulliFluent in both German (C2) and English (C1-C2), spoken and written /liliAt least 2 years of experience in customer service, customer success, administration or inside sales (B2B) /liliInterested in IT/software industry /liliStrong problem-solving skills and ability to learn quickly in a changing environment /liliUniversity degree or equivalent /liliHighly organized, pro-active, detail-oriented, and good at multitasking /liliStrong with numbers and comfortable working in a commercial environment /liliCustomer-focused mindset with excellent communication and relationship-building skills /li /ulbr /strongIts a hybrid working arrangement with 1 day working from home every Friday /strongH3Benefits /H3Our client offers a direct contract (first contract will be 7 months) with a focus on long-term commitment, providing:br /ulliStart date: ASAP /liliA monthly salary ranging from € 3.000 to €3.700 gross, depending on your experience and education /liliMonthly bonuses linked to performance paid monthly /liliHoliday allowa...