About this role
Amoria Bond Posted 6 days ago | Ref No. J168899_1783070704 Supply Chain - order management lead Contract Amsterdam, North Holland Up to €55 per hour Share Contact us Floris Peereboom Executive Management Consultant Order Management consultant Freelance Order Management Consultant sought for FMCG organisation in Amsterdam area. This concerns a 3-6 months interim project to cover a gap until a permanent replacement has been found. Start - ideally 2nd half of July Duration - 3 months initial contract (option to extend) Type - Freelance contract via Amoria Bond - payroll option is possible Location - Amsterdam area (2 day remote option) Rate - around 55 EUR p/h Start: ASAP Location: Amsterdam area (hybrid) Contract: Initial 3-month freelance assignment (extension possible) The assignment Take ownership of the day-to-day operational Order Management activities while helping stabilize and improve the function. You will lead the operational Order Management processes and work closely with Customer Service, Supply Chain, Warehousing, Logistics and Sales to ensure excellent customer delivery performance. Key responsibilities * Manage the end-to-end Order Management process from order intake through fulfilment * Process and monitor customer orders within the ERP environment (NetSuite) * Ensure order accuracy, product availability and timely deliveries * Act as the primary point of contact for customer order-related issues and escalations * Coordinate closely with warehouse, logistics and planning teams * Lead the operational Order Management team and provide day-to-day guidance * Drive process improvements and identify automation opportunities * Improve reporting, master data quality and operational KPIs * Support change initiatives and help further professionalize the Order Management function * Collaborate across Sales, Supply Chain and Customer Service to optimize customer experience We are looking...