About this role
Senior Learning Designer CHO Keizersgracht Amsterdam Employee at work in Paris Retail & Training CHO Keizersgracht Amsterdam Senior Learning Designer Discover a world where we empower frontline teams, optimise retail operations, and innovate to create seamless shop experiences for our customers in Retail Operations & Training. Share your talents As Senior Learning Designer, you play an important role in bringing our global Retail Training programs to life for store teams around the world. You design and develop practical, engaging learning materials that help our 15,000 learners build the knowledge, skills and confidence to deliver an award-winning customer experience in store. In this role, you work closely with Training Program Managers, Learning Operations, International Trainers and other retail stakeholders in a dynamic international setting. From e-learning modules and one-pagers to posters, videos and workshop materials, your work helps translate training needs into clear and useful learning experiences. With your mix of creativity, structure and stakeholder awareness, you help us create learning that is practical, brand-aligned and ready to be used in stores across multiple markets. In this role, you will: - Review Retail training briefs and help translate objectives into clear learning material plans. - Create new and update existing learner-centered Retail training materials across strategic and continuous topics. - Develop learning assets such as Book of Rituals modules, one-pagers, posters, videos, workshop materials and other store-facing content. - Manage timelines, priorities, feedback rounds and stakeholder expectations across multiple projects. - Ensure technical accuracy and availability of training content on relevant LMS platforms and support localisation needs. - Collaborate with internal stakeholders and external vendors to deliver high-quality learning materials for international markets. Bring all...